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Stephen Griesgraber Stephen Griesgraber is offline
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Default Speaker repair in NYC

Yeah, not surprising. It's amazing how bad customer service has
become with the big companies. On that note, I'll take this
opportunity to say that when I bought a Grace 801 on eBay that was in
far lesser condition than advertised, Grace happily went above and
beyond to get it working as good as new for me - and it was still
under warranty! A company I'd gladly do business with again!

William, the BM6As are active, so swapping the amp means buying a new
one (or taking the amp out of the "good" speaker and installing it in
the problematic one.) When doing this sort of thing, I often find
myself doing more harm than good, which is why I'd prefer to go to a
tech.




On Nov 29, 7:32*pm, (hank alrich) wrote:
Stephen Griesgraber wrote:
Surprisingly (or not), TC Electronics/Dynaudio's online customer
support took 3 days to get back to me, offered no meaningful help


I have one piece of TC kit and I will have no more. Died in warranty and
getting it fixed by them took months.

--
shut up and play your guitar *http://hankalrich.com/http://armadillomusicproductions.com/who'slistening.htmlhttp://www.sonicbids.com/HankandShaidriAlrichwithDougHarman