[Stephen Griesgraber]

Yeah, not surprising. It's amazing how bad customer service has
become with the big companies. On that note, I'll take this
opportunity to say that when I bought a Grace 801 on eBay that was in
far lesser condition than advertised, Grace happily went above and
beyond to get it working as good as new for me - and it was still
under warranty! A company I'd gladly do business with again!

William, the BM6As are active, so swapping the amp means buying a new
one (or taking the amp out of the "good" speaker and installing it in
the problematic one.) When doing this sort of thing, I often find
myself doing more harm than good, which is why I'd prefer to go to a
tech.




On Nov 29, 7:32*pm, (hank alrich) wrote:
Stephen Griesgraber wrote:
Surprisingly (or not), TC Electronics/Dynaudio's online customer
support took 3 days to get back to me, offered no meaningful help

I have one piece of TC kit and I will have no more. Died in warranty and
getting it fixed by them took months.

--
shut up and play your guitar *http://hankalrich.com/http://armadillomusicproductions.com/who'slistening.htmlhttp://www.sonicbids.com/HankandShaidriAlrichwithDougHarman