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mike7 mike7 is offline
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Default Professional Recording of a Phone Call for Marketing

Hello,
I am a complete newbie. I want to make demo of my new phone service,
so I can advertise it online. I would greatly appreciate someone
pointing me in the right direction... do I need software to do this;
do I need a professional to make this recording; do I need some
hardware?

Basically, I own a website and a phone service. Think of it as a
"talking house tour" that home shoppers access by calling my toll free
number. The challenge is that I now need to make a demo of this
service online, so I need a recording of what it sounds like when you
call the service. I tried calling it via Skype and recording it using
software called Pamela, but the file size was 17 MB (yikes!) and when
that was compressed the sound quality was horrible. I also asked a
technical friend to try it (he is not a sound guy) and he sent me an
ok quality recording that was about 2 MB. What I want is a high
quality recording of a specific 3:30 minute phone call that will
result in around a 3 MB file. This seems possible since this is around
the file size of my MP3s of a similar length.

Is this possible? Any suggestion from the experts out there on how to
do this for a reasonable cost?

I great appreciate any help someone might provide.

Many thanks,
Mike

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Scott Dorsey Scott Dorsey is offline
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Default Professional Recording of a Phone Call for Marketing

mike7 wrote:

Basically, I own a website and a phone service. Think of it as a
"talking house tour" that home shoppers access by calling my toll free
number. The challenge is that I now need to make a demo of this
service online, so I need a recording of what it sounds like when you
call the service. I tried calling it via Skype and recording it using
software called Pamela, but the file size was 17 MB (yikes!) and when
that was compressed the sound quality was horrible. I also asked a
technical friend to try it (he is not a sound guy) and he sent me an
ok quality recording that was about 2 MB. What I want is a high
quality recording of a specific 3:30 minute phone call that will
result in around a 3 MB file. This seems possible since this is around
the file size of my MP3s of a similar length.

Is this possible? Any suggestion from the experts out there on how to
do this for a reasonable cost?


Sure, go into any studio. You will want to record it in the studio
and then filter it to sound like a telephone call. You really want to
avoid having to record an actual telephone call.

If you absolutely HAVE to record a real call, you will want to use a
hybrid which will allow you to split incoming and outgoing signals so
you can match levels between them. And for God's sake don't use any
of the VoIP services... they sound awful. Use a real phone line.
--scott



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"C'est un Nagra. C'est suisse, et tres, tres precis."
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Richard Crowley Richard Crowley is offline
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Default Professional Recording of a Phone Call for Marketing


"mike7" wrote in message
oups.com...
Hello,
I am a complete newbie. I want to make demo of my new phone service,
so I can advertise it online. I would greatly appreciate someone
pointing me in the right direction... do I need software to do this;
do I need a professional to make this recording; do I need some
hardware?

Basically, I own a website and a phone service. Think of it as a
"talking house tour" that home shoppers access by calling my toll free
number. The challenge is that I now need to make a demo of this
service online, so I need a recording of what it sounds like when you
call the service. I tried calling it via Skype and recording it using
software called Pamela, but the file size was 17 MB (yikes!) and when
that was compressed the sound quality was horrible. I also asked a
technical friend to try it (he is not a sound guy) and he sent me an
ok quality recording that was about 2 MB. What I want is a high
quality recording of a specific 3:30 minute phone call that will
result in around a 3 MB file. This seems possible since this is around
the file size of my MP3s of a similar length.

Is this possible? Any suggestion from the experts out there on how to
do this for a reasonable cost?


1) Just demonstrate it live on a speakerphone.
or
2) Just record it the old-fashioned way from a
traditional hard-wired analog telephone set.
There are many inexpensive gadgets at Radio
Shack (etc.) for recording from a telephone.
You can use software such as Total Recorder
(www.highcriteria.com) which will record from
telephone directly to MP3, etc.

3) Avoid cell phones, wireless, VOIP, etc. as they
are guaranteed to make it sound worse and give
you more problems trying to record.


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[email protected] johnours@gmail.com is offline
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Default Professional Recording of a Phone Call for Marketing

Basically, I own a website and a phone service. Think of it as a
"talking house tour" that home shoppers access by calling my toll free
number.


Well what's the source of the audio for your toll free number? The
easiest thing to do is just pull the source files off the IVR and edit
them together as though a real call had taken place.

-j

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Tobiah Tobiah is offline
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Posts: 62
Default Professional Recording of a Phone Call for Marketing

You might consider publishing high quality recordings of your
service as the demos, with the premise that you are demonstrating
the content of the service, rather than the sound quality.

mike7 wrote:
Hello,
I am a complete newbie. I want to make demo of my new phone service,
so I can advertise it online. I would greatly appreciate someone
pointing me in the right direction... do I need software to do this;
do I need a professional to make this recording; do I need some
hardware?

Basically, I own a website and a phone service. Think of it as a
"talking house tour" that home shoppers access by calling my toll free
number. The challenge is that I now need to make a demo of this
service online, so I need a recording of what it sounds like when you
call the service. I tried calling it via Skype and recording it using
software called Pamela, but the file size was 17 MB (yikes!) and when
that was compressed the sound quality was horrible. I also asked a
technical friend to try it (he is not a sound guy) and he sent me an
ok quality recording that was about 2 MB. What I want is a high
quality recording of a specific 3:30 minute phone call that will
result in around a 3 MB file. This seems possible since this is around
the file size of my MP3s of a similar length.

Is this possible? Any suggestion from the experts out there on how to
do this for a reasonable cost?

I great appreciate any help someone might provide.

Many thanks,
Mike


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