I just got my Nitty Gritty Pro IIa back from the factory after being
serviced. I wanted to say dealing with Scott and Gayle at Nitty
Gritty was a pleasure. The work was done quickly and correctly, and
the price was very reasonable. They even threw in a 16-oz bottle of
cleaning solution when they sent the cleaner back to me.

I've never used any other brand of record cleaner so I can't compare
between brands, but I seriously doubt that anyone could have better
customer service than what I experienced.

Let me know if you have any questions about the repair work I had done
or about the record cleaner in general.

Scott Gardner

in article , Scott Gardner at
wrote on 12/10/03 12:12 PM:

I just got my Nitty Gritty Pro IIa back from the factory after being
serviced. I wanted to say dealing with Scott and Gayle at Nitty
Gritty was a pleasure. The work was done quickly and correctly, and
the price was very reasonable. They even threw in a 16-oz bottle of
cleaning solution when they sent the cleaner back to me.

I've never used any other brand of record cleaner so I can't compare
between brands, but I seriously doubt that anyone could have better
customer service than what I experienced.

Let me know if you have any questions about the repair work I had done
or about the record cleaner in general.


I have an original Pro that I bought back in the early 80's. Other than the
new felt thingies that go on the vacuum pickup, I've never had to do
anything to it. It doesn't get very much use today, except for old 45's
(jukebox records) and the occasional album I clean for friends. At this
rate, it will last forever.

On Wed, 10 Dec 2003 21:02:04 GMT, John Stone
wrote:

in article , Scott Gardner at
wrote on 12/10/03 12:12 PM:

I just got my Nitty Gritty Pro IIa back from the factory after being
serviced. I wanted to say dealing with Scott and Gayle at Nitty
Gritty was a pleasure. The work was done quickly and correctly, and
the price was very reasonable. They even threw in a 16-oz bottle of
cleaning solution when they sent the cleaner back to me.

I've never used any other brand of record cleaner so I can't compare
between brands, but I seriously doubt that anyone could have better
customer service than what I experienced.

Let me know if you have any questions about the repair work I had done
or about the record cleaner in general.


I have an original Pro that I bought back in the early 80's. Other than the
new felt thingies that go on the vacuum pickup, I've never had to do
anything to it. It doesn't get very much use today, except for old 45's
(jukebox records) and the occasional album I clean for friends. At this
rate, it will last forever.


Mine was pulling fluid from the cleaning fluid tank whenever
the vacuum was turned on, and draining it all out underneath the unit.
It turns out, the fluid line had a small leak where it entered the
injection manifold. This exposed the contents of the fluid line to
vacuum during the drying stage, and would completely drain the fluid
tank in about 15 seconds!
Scott pretty much disassembled the whole unit, repaired the
leak, checked and lubricated the spindle motor, fixed a small leak in
the fluid tank, cleaned up the vacuum unit where it had pulled all the
fluid through it, and replaced the felt strips on top and bottom,
along with the capstan roller.
I agree, they seem to be built hell-for-stout, and if a small
service and repair like this is what I can expect every fifteen or
twenty years, I'll be happy.

Scott Gardner

Scott Gardner wrote:

I just got my Nitty Gritty Pro IIa back from the factory after being
serviced. I wanted to say dealing with Scott and Gayle at Nitty
Gritty was a pleasure. The work was done quickly and correctly, and
the price was very reasonable. They even threw in a 16-oz bottle of
cleaning solution when they sent the cleaner back to me.

I've never used any other brand of record cleaner so I can't compare
between brands, but I seriously doubt that anyone could have better
customer service than what I experienced.

Let me know if you have any questions about the repair work I had done
or about the record cleaner in general.

Scott Gardner










Glad to hear it went well. While I have never owned a Nitty Gritty product,
I'm a long time happy user of a VPI 16.5 record cleaning machine and also a
number of their different tuntable models. VPI has a well-earned reputation
for making well-built products and providing excellent customer satisfaction.
The many products of this 25 year old company are described at:

http://www.vpiindustries.com/




Bruce J. Richman