My trusty old RE20 mic is in need of some help. All the surround foam
has deteriorated, including windscreen. Who would I take it or send it
to for repair? Anybody other than EV? Thanks.
Murph

murph wrote:
My trusty old RE20 mic is in need of some help. All the surround foam
has deteriorated, including windscreen. Who would I take it or send it
to for repair? Anybody other than EV? Thanks.

Considering that EV will do the repair for free or for close to free, why
bother sending it anywhere else?

If you call them up and ask them to send you replacement foam, they will
usually do that for free too.
--scott


--
"C'est un Nagra. C'est suisse, et tres, tres precis."

In article ,
(Scott Dorsey) wrote:


Considering that EV will do the repair for free or for close to free, why
bother sending it anywhere else?

If you call them up and ask them to send you replacement foam, they will
usually do that for free too.

Thnx Scott. I was going to call them, but thought it a good idea to
check here. Ya just never know...

On Mon, 10 Jan 2005 13:13:51 -0600, murph
wrote:

My trusty old RE20 mic is in need of some help. All the surround foam
has deteriorated, including windscreen. Who would I take it or send it
to for repair? Anybody other than EV? Thanks. snip

Send it to E-V...they're the best.

dB

Scott Dorsey wrote:
murph wrote:

My trusty old RE20 mic is in need of some help. All the surround foam
has deteriorated, including windscreen. Who would I take it or send it
to for repair? Anybody other than EV? Thanks.


Considering that EV will do the repair for free or for close to free, why
bother sending it anywhere else?

If you call them up and ask them to send you replacement foam, they will
usually do that for free too.
--scott




Not every repair is free or almost free. Mine was almost $200 10 years
ago. Worth it, though.

Scott Dorsey wrote:

Paul Stamler wrote:
"murph" wrote:
mcp6453 wrote:

Not every repair is free or almost free. Mine was almost $200 10 years
ago. Worth it, though.

I called their service dept. Refoaming will prolly run around $65.00.
Parts are cheap & they only charge 50/hr. Thanx guys. I've never had to
deal w/EV before so I wanted some opinions.

I've never found a service dept. that did things as well as E-V's.

$65, though? What happened to my lifetime warranty?

It was recently acquired by Micro$oft and upgraded.

--
ha

(hank alrich) writes:

Scott Dorsey wrote:

Paul Stamler wrote:
I called their service dept. Refoaming will prolly run around $65.00.
Parts are cheap & they only charge 50/hr. Thanx guys. I've never had to
deal w/EV before so I wanted some opinions.

I've never found a service dept. that did things as well as E-V's.

$65, though? What happened to my lifetime warranty?

It was recently acquired by Micro$oft and upgraded.

Well they did leave Buchanan Michigan a while back. Maybe they
hired former MS management to run the new service dept.

In article ,
murph wrote:

My trusty old RE20 mic is in need of some help. All the surround foam
has deteriorated, including windscreen. Who would I take it or send it
to for repair? Anybody other than EV? Thanks.
Murph

Just had 2 of them fixed by E/V. Fast turnaround with a cost of $60 -
70 each as I recall.

--
Bobby Owsinski
Surround Associates
http://www.surroundassociates.com

"Scott Dorsey" wrote in message
What happened to my lifetime warranty?
--scott

They need the revenue to pay for their past mistakes....

http://www.epa.gov/superfund/sites/npl/nar572.htm

Rgds:
Eric

I've never found a service dept. that did things as well as E-V's.


I just sent two RE-20's to EV last week. I'll report back when they're
returned.

Mark