I've been happily using SONY's rebadged Sound Forge for a while.
Recently, I noticed there was an update, so I tried it. The update has
apparently broken the associations of audio files with Sound Forge. I
had originally set it up to open SF when I selected any of a number of
audio formats. SF also showed up in the right-click floating menu "Open
With..." Now neither way of starting SF works. Both issue the same
error about there being no program associated with such-and-such a file
type. I did the Windows thing (in Folder Options) to re-create the
associations. It halfway worked: the icons for the various types now
show the SF icon, but I still cannot [left-or-right-]click an item and
have SF start. If I uninstall the update, everything's back to the happy
state it was in before the update. I have also tried re-installing from
scratch - everything works fine - but the update still breaks the
associations.

I used SONY's Support page a couple of weeks ago to ask about this and
have gotten exactly NO response beyond the initial "we got your
message" email. I've responded to that several times asking if anyone
was awake and nada. Anyone else had any luck with SONY's tech [non]
support?

Thanks,
Jason