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#1
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Sony Repair Suggestions
Mark A wrote:
Did they tell you what part needed to be replaced, that they no longer have? If there diagnosis is correct, then you should try to determine whether you can find the part, either new or from a salvaged player. Keep in mind that if a repair service does not have the part in stock, they order from Sony unless it is generic component. Clean the lens, or have the laser replaced. Any competent service person shoulsd be able to do it. You'll need to be able to find the laser part number though. My guess is that you were talking to somebody non-technical, who was put on the spot and decided to take the easy way 'out'. geoff |
#2
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Sony Repair Suggestions
Mark A wrote:
Did they tell you what part needed to be replaced, that they no longer have? If there diagnosis is correct, then you should try to determine whether you can find the part, either new or from a salvaged player. Keep in mind that if a repair service does not have the part in stock, they order from Sony unless it is generic component. Clean the lens, or have the laser replaced. Any competent service person shoulsd be able to do it. You'll need to be able to find the laser part number though. My guess is that you were talking to somebody non-technical, who was put on the spot and decided to take the easy way 'out'. geoff |
#3
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Sony Repair Suggestions
Mark A wrote:
Did they tell you what part needed to be replaced, that they no longer have? If there diagnosis is correct, then you should try to determine whether you can find the part, either new or from a salvaged player. Keep in mind that if a repair service does not have the part in stock, they order from Sony unless it is generic component. Clean the lens, or have the laser replaced. Any competent service person shoulsd be able to do it. You'll need to be able to find the laser part number though. My guess is that you were talking to somebody non-technical, who was put on the spot and decided to take the easy way 'out'. geoff |
#4
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Sony Repair Suggestions
Mark A wrote:
Did they tell you what part needed to be replaced, that they no longer have? If there diagnosis is correct, then you should try to determine whether you can find the part, either new or from a salvaged player. Keep in mind that if a repair service does not have the part in stock, they order from Sony unless it is generic component. Clean the lens, or have the laser replaced. Any competent service person shoulsd be able to do it. You'll need to be able to find the laser part number though. My guess is that you were talking to somebody non-technical, who was put on the spot and decided to take the easy way 'out'. geoff |
#5
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Sony Repair Suggestions
Lazarus wrote:
If you change the machine to play the current discs your 300 old ones will no longer play. CDS are crap nowadays and are not as thick as they used to be. Thicker CDs are much better. They sound less thin. More depth. geoff |
#6
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Sony Repair Suggestions
Lazarus wrote:
If you change the machine to play the current discs your 300 old ones will no longer play. CDS are crap nowadays and are not as thick as they used to be. Thicker CDs are much better. They sound less thin. More depth. geoff |
#7
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Sony Repair Suggestions
Lazarus wrote:
If you change the machine to play the current discs your 300 old ones will no longer play. CDS are crap nowadays and are not as thick as they used to be. Thicker CDs are much better. They sound less thin. More depth. geoff |
#8
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Sony Repair Suggestions
Lazarus wrote:
If you change the machine to play the current discs your 300 old ones will no longer play. CDS are crap nowadays and are not as thick as they used to be. Thicker CDs are much better. They sound less thin. More depth. geoff |
#9
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Sony Repair Suggestions
Sony Factory Service refused to repair my 1991 top-of-the-line CDP-X777ES CD
player because they claim they have no parts anymore, this despite the fact that over the phone they had assured me that they did indeed have parts for the CD Player and based on that I had sent it to their San Diego, California, Service Center. The problem is that the CD Player refuses to recognize a few new CDs that are playable on all other CD Players. It plays about 300 other CDs without any problems. Hence I am wondering if anyone might know of a very "reputable" and "reliable" repair service that would be willing to help me? I do not care where it might be within the USA. Thanks in advance for your possible recommendations. |
#10
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Sony Repair Suggestions
For the amount of money it would cost to have the darn thing packed and
shipped from Mail Boxes, Etc., you could buy a new one. randy "Peter" wrote in message nk.net... Sony Factory Service refused to repair my 1991 top-of-the-line CDP-X777ES CD player because they claim they have no parts anymore, this despite the fact that over the phone they had assured me that they did indeed have parts for the CD Player and based on that I had sent it to their San Diego, California, Service Center. The problem is that the CD Player refuses to recognize a few new CDs that are playable on all other CD Players. It plays about 300 other CDs without any problems. Hence I am wondering if anyone might know of a very "reputable" and "reliable" repair service that would be willing to help me? I do not care where it might be within the USA. Thanks in advance for your possible recommendations. |
#11
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Sony Repair Suggestions
For the amount of money it would cost to have the darn thing packed and
shipped from Mail Boxes, Etc., you could buy a new one. randy "Peter" wrote in message nk.net... Sony Factory Service refused to repair my 1991 top-of-the-line CDP-X777ES CD player because they claim they have no parts anymore, this despite the fact that over the phone they had assured me that they did indeed have parts for the CD Player and based on that I had sent it to their San Diego, California, Service Center. The problem is that the CD Player refuses to recognize a few new CDs that are playable on all other CD Players. It plays about 300 other CDs without any problems. Hence I am wondering if anyone might know of a very "reputable" and "reliable" repair service that would be willing to help me? I do not care where it might be within the USA. Thanks in advance for your possible recommendations. |
#12
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Sony Repair Suggestions
For the amount of money it would cost to have the darn thing packed and
shipped from Mail Boxes, Etc., you could buy a new one. randy "Peter" wrote in message nk.net... Sony Factory Service refused to repair my 1991 top-of-the-line CDP-X777ES CD player because they claim they have no parts anymore, this despite the fact that over the phone they had assured me that they did indeed have parts for the CD Player and based on that I had sent it to their San Diego, California, Service Center. The problem is that the CD Player refuses to recognize a few new CDs that are playable on all other CD Players. It plays about 300 other CDs without any problems. Hence I am wondering if anyone might know of a very "reputable" and "reliable" repair service that would be willing to help me? I do not care where it might be within the USA. Thanks in advance for your possible recommendations. |
#13
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Sony Repair Suggestions
For the amount of money it would cost to have the darn thing packed and
shipped from Mail Boxes, Etc., you could buy a new one. randy "Peter" wrote in message nk.net... Sony Factory Service refused to repair my 1991 top-of-the-line CDP-X777ES CD player because they claim they have no parts anymore, this despite the fact that over the phone they had assured me that they did indeed have parts for the CD Player and based on that I had sent it to their San Diego, California, Service Center. The problem is that the CD Player refuses to recognize a few new CDs that are playable on all other CD Players. It plays about 300 other CDs without any problems. Hence I am wondering if anyone might know of a very "reputable" and "reliable" repair service that would be willing to help me? I do not care where it might be within the USA. Thanks in advance for your possible recommendations. |
#14
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Sony Repair Suggestions
"Peter" wrote in message
nk.net... Sony Factory Service refused to repair my 1991 top-of-the-line CDP-X777ES CD player because they claim they have no parts anymore, this despite the fact that over the phone they had assured me that they did indeed have parts for the CD Player and based on that I had sent it to their San Diego, California, Service Center. The problem is that the CD Player refuses to recognize a few new CDs that are playable on all other CD Players. It plays about 300 other CDs without any problems. Hence I am wondering if anyone might know of a very "reputable" and "reliable" repair service that would be willing to help me? I do not care where it might be within the USA. Thanks in advance for your possible recommendations. Did they tell you what part needed to be replaced, that they no longer have? If there diagnosis is correct, then you should try to determine whether you can find the part, either new or from a salvaged player. Keep in mind that if a repair service does not have the part in stock, they order from Sony unless it is generic component. |
#15
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Sony Repair Suggestions
"Peter" wrote in message
nk.net... Sony Factory Service refused to repair my 1991 top-of-the-line CDP-X777ES CD player because they claim they have no parts anymore, this despite the fact that over the phone they had assured me that they did indeed have parts for the CD Player and based on that I had sent it to their San Diego, California, Service Center. The problem is that the CD Player refuses to recognize a few new CDs that are playable on all other CD Players. It plays about 300 other CDs without any problems. Hence I am wondering if anyone might know of a very "reputable" and "reliable" repair service that would be willing to help me? I do not care where it might be within the USA. Thanks in advance for your possible recommendations. Did they tell you what part needed to be replaced, that they no longer have? If there diagnosis is correct, then you should try to determine whether you can find the part, either new or from a salvaged player. Keep in mind that if a repair service does not have the part in stock, they order from Sony unless it is generic component. |
#16
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Sony Repair Suggestions
"Peter" wrote in message
nk.net... Sony Factory Service refused to repair my 1991 top-of-the-line CDP-X777ES CD player because they claim they have no parts anymore, this despite the fact that over the phone they had assured me that they did indeed have parts for the CD Player and based on that I had sent it to their San Diego, California, Service Center. The problem is that the CD Player refuses to recognize a few new CDs that are playable on all other CD Players. It plays about 300 other CDs without any problems. Hence I am wondering if anyone might know of a very "reputable" and "reliable" repair service that would be willing to help me? I do not care where it might be within the USA. Thanks in advance for your possible recommendations. Did they tell you what part needed to be replaced, that they no longer have? If there diagnosis is correct, then you should try to determine whether you can find the part, either new or from a salvaged player. Keep in mind that if a repair service does not have the part in stock, they order from Sony unless it is generic component. |
#17
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Sony Repair Suggestions
"Peter" wrote in message
nk.net... Sony Factory Service refused to repair my 1991 top-of-the-line CDP-X777ES CD player because they claim they have no parts anymore, this despite the fact that over the phone they had assured me that they did indeed have parts for the CD Player and based on that I had sent it to their San Diego, California, Service Center. The problem is that the CD Player refuses to recognize a few new CDs that are playable on all other CD Players. It plays about 300 other CDs without any problems. Hence I am wondering if anyone might know of a very "reputable" and "reliable" repair service that would be willing to help me? I do not care where it might be within the USA. Thanks in advance for your possible recommendations. Did they tell you what part needed to be replaced, that they no longer have? If there diagnosis is correct, then you should try to determine whether you can find the part, either new or from a salvaged player. Keep in mind that if a repair service does not have the part in stock, they order from Sony unless it is generic component. |
#18
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Sony Repair Suggestions
"Geoff Wood" -nospam wrote in message
... Mark A wrote: Did they tell you what part needed to be replaced, that they no longer have? If there diagnosis is correct, then you should try to determine whether you can find the part, either new or from a salvaged player. Keep in mind that if a repair service does not have the part in stock, they order from Sony unless it is generic component. Clean the lens, or have the laser replaced. Any competent service person shoulsd be able to do it. You'll need to be able to find the laser part number though. My guess is that you were talking to somebody non-technical, who was put on the spot and decided to take the easy way 'out'. geoff Keep in mind that most manufacturers like Sony have flat rate pricing for repair of items out of warranty, regardless of what is wrong with it. Sometimes they will you send you a refurbished item in exchange. I believe that he was quoted $216 for the repair. At those prices, they replace parts, and don't just clean them. But for less than $300, one could probably purchase a new one with much better electronics, especially the D/A conversion circuits. Also a new one would play CD-R's, which I doubt the old one does. |
#19
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Sony Repair Suggestions
"Geoff Wood" -nospam wrote in message
... Mark A wrote: Did they tell you what part needed to be replaced, that they no longer have? If there diagnosis is correct, then you should try to determine whether you can find the part, either new or from a salvaged player. Keep in mind that if a repair service does not have the part in stock, they order from Sony unless it is generic component. Clean the lens, or have the laser replaced. Any competent service person shoulsd be able to do it. You'll need to be able to find the laser part number though. My guess is that you were talking to somebody non-technical, who was put on the spot and decided to take the easy way 'out'. geoff Keep in mind that most manufacturers like Sony have flat rate pricing for repair of items out of warranty, regardless of what is wrong with it. Sometimes they will you send you a refurbished item in exchange. I believe that he was quoted $216 for the repair. At those prices, they replace parts, and don't just clean them. But for less than $300, one could probably purchase a new one with much better electronics, especially the D/A conversion circuits. Also a new one would play CD-R's, which I doubt the old one does. |
#20
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Sony Repair Suggestions
"Geoff Wood" -nospam wrote in message
... Mark A wrote: Did they tell you what part needed to be replaced, that they no longer have? If there diagnosis is correct, then you should try to determine whether you can find the part, either new or from a salvaged player. Keep in mind that if a repair service does not have the part in stock, they order from Sony unless it is generic component. Clean the lens, or have the laser replaced. Any competent service person shoulsd be able to do it. You'll need to be able to find the laser part number though. My guess is that you were talking to somebody non-technical, who was put on the spot and decided to take the easy way 'out'. geoff Keep in mind that most manufacturers like Sony have flat rate pricing for repair of items out of warranty, regardless of what is wrong with it. Sometimes they will you send you a refurbished item in exchange. I believe that he was quoted $216 for the repair. At those prices, they replace parts, and don't just clean them. But for less than $300, one could probably purchase a new one with much better electronics, especially the D/A conversion circuits. Also a new one would play CD-R's, which I doubt the old one does. |
#21
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Sony Repair Suggestions
"Geoff Wood" -nospam wrote in message
... Mark A wrote: Did they tell you what part needed to be replaced, that they no longer have? If there diagnosis is correct, then you should try to determine whether you can find the part, either new or from a salvaged player. Keep in mind that if a repair service does not have the part in stock, they order from Sony unless it is generic component. Clean the lens, or have the laser replaced. Any competent service person shoulsd be able to do it. You'll need to be able to find the laser part number though. My guess is that you were talking to somebody non-technical, who was put on the spot and decided to take the easy way 'out'. geoff Keep in mind that most manufacturers like Sony have flat rate pricing for repair of items out of warranty, regardless of what is wrong with it. Sometimes they will you send you a refurbished item in exchange. I believe that he was quoted $216 for the repair. At those prices, they replace parts, and don't just clean them. But for less than $300, one could probably purchase a new one with much better electronics, especially the D/A conversion circuits. Also a new one would play CD-R's, which I doubt the old one does. |
#22
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Sony Repair Suggestions
If you change the machine to play the current discs your 300 old ones will
no longer play. CDS are crap nowadays and are not as thick as they used to be. If you want to play the current cds and are willing to take the chance that it wont play your old cds you can adjust the focus of the laser yourself. Open the machine and follow the ribbon cable from the laser pick up assembly to the PCB where it plugs in. At this location on the PCB you will see one or two small screws which are variable resistors.....turn them until your current discs play But be warned you may now have problems with your older discs! Sony and others will not admit it but thats why they refused to fix it....what you ask is basically very very difficult to do on an older machine Anything older than 12 months these days is "old" "Peter" wrote in message nk.net... Sony Factory Service refused to repair my 1991 top-of-the-line CDP-X777ES CD player because they claim they have no parts anymore, this despite the fact that over the phone they had assured me that they did indeed have parts for the CD Player and based on that I had sent it to their San Diego, California, Service Center. The problem is that the CD Player refuses to recognize a few new CDs that are playable on all other CD Players. It plays about 300 other CDs without any problems. Hence I am wondering if anyone might know of a very "reputable" and "reliable" repair service that would be willing to help me? I do not care where it might be within the USA. Thanks in advance for your possible recommendations. |
#23
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Sony Repair Suggestions
If you change the machine to play the current discs your 300 old ones will
no longer play. CDS are crap nowadays and are not as thick as they used to be. If you want to play the current cds and are willing to take the chance that it wont play your old cds you can adjust the focus of the laser yourself. Open the machine and follow the ribbon cable from the laser pick up assembly to the PCB where it plugs in. At this location on the PCB you will see one or two small screws which are variable resistors.....turn them until your current discs play But be warned you may now have problems with your older discs! Sony and others will not admit it but thats why they refused to fix it....what you ask is basically very very difficult to do on an older machine Anything older than 12 months these days is "old" "Peter" wrote in message nk.net... Sony Factory Service refused to repair my 1991 top-of-the-line CDP-X777ES CD player because they claim they have no parts anymore, this despite the fact that over the phone they had assured me that they did indeed have parts for the CD Player and based on that I had sent it to their San Diego, California, Service Center. The problem is that the CD Player refuses to recognize a few new CDs that are playable on all other CD Players. It plays about 300 other CDs without any problems. Hence I am wondering if anyone might know of a very "reputable" and "reliable" repair service that would be willing to help me? I do not care where it might be within the USA. Thanks in advance for your possible recommendations. |
#24
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Sony Repair Suggestions
If you change the machine to play the current discs your 300 old ones will
no longer play. CDS are crap nowadays and are not as thick as they used to be. If you want to play the current cds and are willing to take the chance that it wont play your old cds you can adjust the focus of the laser yourself. Open the machine and follow the ribbon cable from the laser pick up assembly to the PCB where it plugs in. At this location on the PCB you will see one or two small screws which are variable resistors.....turn them until your current discs play But be warned you may now have problems with your older discs! Sony and others will not admit it but thats why they refused to fix it....what you ask is basically very very difficult to do on an older machine Anything older than 12 months these days is "old" "Peter" wrote in message nk.net... Sony Factory Service refused to repair my 1991 top-of-the-line CDP-X777ES CD player because they claim they have no parts anymore, this despite the fact that over the phone they had assured me that they did indeed have parts for the CD Player and based on that I had sent it to their San Diego, California, Service Center. The problem is that the CD Player refuses to recognize a few new CDs that are playable on all other CD Players. It plays about 300 other CDs without any problems. Hence I am wondering if anyone might know of a very "reputable" and "reliable" repair service that would be willing to help me? I do not care where it might be within the USA. Thanks in advance for your possible recommendations. |
#25
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Sony Repair Suggestions
If you change the machine to play the current discs your 300 old ones will
no longer play. CDS are crap nowadays and are not as thick as they used to be. If you want to play the current cds and are willing to take the chance that it wont play your old cds you can adjust the focus of the laser yourself. Open the machine and follow the ribbon cable from the laser pick up assembly to the PCB where it plugs in. At this location on the PCB you will see one or two small screws which are variable resistors.....turn them until your current discs play But be warned you may now have problems with your older discs! Sony and others will not admit it but thats why they refused to fix it....what you ask is basically very very difficult to do on an older machine Anything older than 12 months these days is "old" "Peter" wrote in message nk.net... Sony Factory Service refused to repair my 1991 top-of-the-line CDP-X777ES CD player because they claim they have no parts anymore, this despite the fact that over the phone they had assured me that they did indeed have parts for the CD Player and based on that I had sent it to their San Diego, California, Service Center. The problem is that the CD Player refuses to recognize a few new CDs that are playable on all other CD Players. It plays about 300 other CDs without any problems. Hence I am wondering if anyone might know of a very "reputable" and "reliable" repair service that would be willing to help me? I do not care where it might be within the USA. Thanks in advance for your possible recommendations. |
#26
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Sony Repair Suggestions
Open the machine and follow the ribbon cable from the laser pick up assembly to the PCB where it plugs in. At this location on the PCB you will see one or two small screws which are variable resistors.....turn them until your current discs play This is _really_ bad advice. The laser pickup can easily be ruined, and it may not even be your problem. Any decent repair shop who is familiar with Sony products ought to be able to fix this. As for replacing it instead, this is a high-end model. No way a cheapie replacement is as good. Mark Z. -- Please reply only to Group. I regret this is necessary. Viruses and spam have rendered my regular e-mail address useless. "Lazarus" wrote in message ... If you change the machine to play the current discs your 300 old ones will no longer play. CDS are crap nowadays and are not as thick as they used to be. If you want to play the current cds and are willing to take the chance that it wont play your old cds you can adjust the focus of the laser yourself. Open the machine and follow the ribbon cable from the laser pick up assembly to the PCB where it plugs in. At this location on the PCB you will see one or two small screws which are variable resistors.....turn them until your current discs play But be warned you may now have problems with your older discs! Sony and others will not admit it but thats why they refused to fix it....what you ask is basically very very difficult to do on an older machine Anything older than 12 months these days is "old" "Peter" wrote in message nk.net... Sony Factory Service refused to repair my 1991 top-of-the-line CDP-X777ES CD player because they claim they have no parts anymore, this despite the fact that over the phone they had assured me that they did indeed have parts for the CD Player and based on that I had sent it to their San Diego, California, Service Center. The problem is that the CD Player refuses to recognize a few new CDs that are playable on all other CD Players. It plays about 300 other CDs without any problems. Hence I am wondering if anyone might know of a very "reputable" and "reliable" repair service that would be willing to help me? I do not care where it might be within the USA. Thanks in advance for your possible recommendations. |
#27
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Sony Repair Suggestions
Open the machine and follow the ribbon cable from the laser pick up assembly to the PCB where it plugs in. At this location on the PCB you will see one or two small screws which are variable resistors.....turn them until your current discs play This is _really_ bad advice. The laser pickup can easily be ruined, and it may not even be your problem. Any decent repair shop who is familiar with Sony products ought to be able to fix this. As for replacing it instead, this is a high-end model. No way a cheapie replacement is as good. Mark Z. -- Please reply only to Group. I regret this is necessary. Viruses and spam have rendered my regular e-mail address useless. "Lazarus" wrote in message ... If you change the machine to play the current discs your 300 old ones will no longer play. CDS are crap nowadays and are not as thick as they used to be. If you want to play the current cds and are willing to take the chance that it wont play your old cds you can adjust the focus of the laser yourself. Open the machine and follow the ribbon cable from the laser pick up assembly to the PCB where it plugs in. At this location on the PCB you will see one or two small screws which are variable resistors.....turn them until your current discs play But be warned you may now have problems with your older discs! Sony and others will not admit it but thats why they refused to fix it....what you ask is basically very very difficult to do on an older machine Anything older than 12 months these days is "old" "Peter" wrote in message nk.net... Sony Factory Service refused to repair my 1991 top-of-the-line CDP-X777ES CD player because they claim they have no parts anymore, this despite the fact that over the phone they had assured me that they did indeed have parts for the CD Player and based on that I had sent it to their San Diego, California, Service Center. The problem is that the CD Player refuses to recognize a few new CDs that are playable on all other CD Players. It plays about 300 other CDs without any problems. Hence I am wondering if anyone might know of a very "reputable" and "reliable" repair service that would be willing to help me? I do not care where it might be within the USA. Thanks in advance for your possible recommendations. |
#28
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Sony Repair Suggestions
Open the machine and follow the ribbon cable from the laser pick up assembly to the PCB where it plugs in. At this location on the PCB you will see one or two small screws which are variable resistors.....turn them until your current discs play This is _really_ bad advice. The laser pickup can easily be ruined, and it may not even be your problem. Any decent repair shop who is familiar with Sony products ought to be able to fix this. As for replacing it instead, this is a high-end model. No way a cheapie replacement is as good. Mark Z. -- Please reply only to Group. I regret this is necessary. Viruses and spam have rendered my regular e-mail address useless. "Lazarus" wrote in message ... If you change the machine to play the current discs your 300 old ones will no longer play. CDS are crap nowadays and are not as thick as they used to be. If you want to play the current cds and are willing to take the chance that it wont play your old cds you can adjust the focus of the laser yourself. Open the machine and follow the ribbon cable from the laser pick up assembly to the PCB where it plugs in. At this location on the PCB you will see one or two small screws which are variable resistors.....turn them until your current discs play But be warned you may now have problems with your older discs! Sony and others will not admit it but thats why they refused to fix it....what you ask is basically very very difficult to do on an older machine Anything older than 12 months these days is "old" "Peter" wrote in message nk.net... Sony Factory Service refused to repair my 1991 top-of-the-line CDP-X777ES CD player because they claim they have no parts anymore, this despite the fact that over the phone they had assured me that they did indeed have parts for the CD Player and based on that I had sent it to their San Diego, California, Service Center. The problem is that the CD Player refuses to recognize a few new CDs that are playable on all other CD Players. It plays about 300 other CDs without any problems. Hence I am wondering if anyone might know of a very "reputable" and "reliable" repair service that would be willing to help me? I do not care where it might be within the USA. Thanks in advance for your possible recommendations. |
#29
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Sony Repair Suggestions
Open the machine and follow the ribbon cable from the laser pick up assembly to the PCB where it plugs in. At this location on the PCB you will see one or two small screws which are variable resistors.....turn them until your current discs play This is _really_ bad advice. The laser pickup can easily be ruined, and it may not even be your problem. Any decent repair shop who is familiar with Sony products ought to be able to fix this. As for replacing it instead, this is a high-end model. No way a cheapie replacement is as good. Mark Z. -- Please reply only to Group. I regret this is necessary. Viruses and spam have rendered my regular e-mail address useless. "Lazarus" wrote in message ... If you change the machine to play the current discs your 300 old ones will no longer play. CDS are crap nowadays and are not as thick as they used to be. If you want to play the current cds and are willing to take the chance that it wont play your old cds you can adjust the focus of the laser yourself. Open the machine and follow the ribbon cable from the laser pick up assembly to the PCB where it plugs in. At this location on the PCB you will see one or two small screws which are variable resistors.....turn them until your current discs play But be warned you may now have problems with your older discs! Sony and others will not admit it but thats why they refused to fix it....what you ask is basically very very difficult to do on an older machine Anything older than 12 months these days is "old" "Peter" wrote in message nk.net... Sony Factory Service refused to repair my 1991 top-of-the-line CDP-X777ES CD player because they claim they have no parts anymore, this despite the fact that over the phone they had assured me that they did indeed have parts for the CD Player and based on that I had sent it to their San Diego, California, Service Center. The problem is that the CD Player refuses to recognize a few new CDs that are playable on all other CD Players. It plays about 300 other CDs without any problems. Hence I am wondering if anyone might know of a very "reputable" and "reliable" repair service that would be willing to help me? I do not care where it might be within the USA. Thanks in advance for your possible recommendations. |
#30
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Sony Repair Suggestions
In article et,
Peter wrote: Sony Factory Service refused to repair my 1991 top-of-the-line CDP-X777ES CD player because they claim they have no parts anymore, this despite the fact that over the phone they had assured me that they did indeed have parts for the CD Player and based on that I had sent it to their San Diego, California, Service Center. The problem is that the CD Player refuses to recognize a few new CDs that are playable on all other CD Players. It plays about 300 other CDs without any problems. Sony is that way. Hence I am wondering if anyone might know of a very "reputable" and "reliable" repair service that would be willing to help me? I do not care where it might be within the USA. Take it to your local TV repair shop and ask for a cleaning and lubrication job. If it hasn't been done for a couple of years, you'll find that fixes a lot of your problems. If the problem is actually that it does not play copy-protected CDs, your only recourse is to take them back to the store and demand a refund. Those will not play on a large number of older machines and quite a few newer ones too. --scott -- "C'est un Nagra. C'est suisse, et tres, tres precis." |
#31
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Sony Repair Suggestions
In article et,
Peter wrote: Sony Factory Service refused to repair my 1991 top-of-the-line CDP-X777ES CD player because they claim they have no parts anymore, this despite the fact that over the phone they had assured me that they did indeed have parts for the CD Player and based on that I had sent it to their San Diego, California, Service Center. The problem is that the CD Player refuses to recognize a few new CDs that are playable on all other CD Players. It plays about 300 other CDs without any problems. Sony is that way. Hence I am wondering if anyone might know of a very "reputable" and "reliable" repair service that would be willing to help me? I do not care where it might be within the USA. Take it to your local TV repair shop and ask for a cleaning and lubrication job. If it hasn't been done for a couple of years, you'll find that fixes a lot of your problems. If the problem is actually that it does not play copy-protected CDs, your only recourse is to take them back to the store and demand a refund. Those will not play on a large number of older machines and quite a few newer ones too. --scott -- "C'est un Nagra. C'est suisse, et tres, tres precis." |
#32
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Sony Repair Suggestions
In article et,
Peter wrote: Sony Factory Service refused to repair my 1991 top-of-the-line CDP-X777ES CD player because they claim they have no parts anymore, this despite the fact that over the phone they had assured me that they did indeed have parts for the CD Player and based on that I had sent it to their San Diego, California, Service Center. The problem is that the CD Player refuses to recognize a few new CDs that are playable on all other CD Players. It plays about 300 other CDs without any problems. Sony is that way. Hence I am wondering if anyone might know of a very "reputable" and "reliable" repair service that would be willing to help me? I do not care where it might be within the USA. Take it to your local TV repair shop and ask for a cleaning and lubrication job. If it hasn't been done for a couple of years, you'll find that fixes a lot of your problems. If the problem is actually that it does not play copy-protected CDs, your only recourse is to take them back to the store and demand a refund. Those will not play on a large number of older machines and quite a few newer ones too. --scott -- "C'est un Nagra. C'est suisse, et tres, tres precis." |
#33
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Sony Repair Suggestions
In article et,
Peter wrote: Sony Factory Service refused to repair my 1991 top-of-the-line CDP-X777ES CD player because they claim they have no parts anymore, this despite the fact that over the phone they had assured me that they did indeed have parts for the CD Player and based on that I had sent it to their San Diego, California, Service Center. The problem is that the CD Player refuses to recognize a few new CDs that are playable on all other CD Players. It plays about 300 other CDs without any problems. Sony is that way. Hence I am wondering if anyone might know of a very "reputable" and "reliable" repair service that would be willing to help me? I do not care where it might be within the USA. Take it to your local TV repair shop and ask for a cleaning and lubrication job. If it hasn't been done for a couple of years, you'll find that fixes a lot of your problems. If the problem is actually that it does not play copy-protected CDs, your only recourse is to take them back to the store and demand a refund. Those will not play on a large number of older machines and quite a few newer ones too. --scott -- "C'est un Nagra. C'est suisse, et tres, tres precis." |
#34
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Sony Repair Suggestions
Geoff Wood -nospam wrote:
My guess is that you were talking to somebody non-technical, who was put on the spot and decided to take the easy way 'out'. Is there someone technical at Sony service? If so, I've never met them. Certainly the guys doing the actual work don't seem to know anything beyond swapping boards until the problem goes away. --scot -- "C'est un Nagra. C'est suisse, et tres, tres precis." |
#35
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Sony Repair Suggestions
Geoff Wood -nospam wrote:
My guess is that you were talking to somebody non-technical, who was put on the spot and decided to take the easy way 'out'. Is there someone technical at Sony service? If so, I've never met them. Certainly the guys doing the actual work don't seem to know anything beyond swapping boards until the problem goes away. --scot -- "C'est un Nagra. C'est suisse, et tres, tres precis." |
#36
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Sony Repair Suggestions
Geoff Wood -nospam wrote:
My guess is that you were talking to somebody non-technical, who was put on the spot and decided to take the easy way 'out'. Is there someone technical at Sony service? If so, I've never met them. Certainly the guys doing the actual work don't seem to know anything beyond swapping boards until the problem goes away. --scot -- "C'est un Nagra. C'est suisse, et tres, tres precis." |
#37
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Sony Repair Suggestions
Geoff Wood -nospam wrote:
My guess is that you were talking to somebody non-technical, who was put on the spot and decided to take the easy way 'out'. Is there someone technical at Sony service? If so, I've never met them. Certainly the guys doing the actual work don't seem to know anything beyond swapping boards until the problem goes away. --scot -- "C'est un Nagra. C'est suisse, et tres, tres precis." |
#38
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Sony Repair Suggestions
Lazarus wrote:
At this location on the PCB you will see one or two small screws which are variable resistors.....turn them until your current discs play But be warned you may now have problems with your older discs! No. This is a very bad idea. There is an actual procedure in the service manual for doing an alignment. It's not all that hard, and all you need is a reference disc and a scope. --scott -- "C'est un Nagra. C'est suisse, et tres, tres precis." |
#39
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Sony Repair Suggestions
Lazarus wrote:
At this location on the PCB you will see one or two small screws which are variable resistors.....turn them until your current discs play But be warned you may now have problems with your older discs! No. This is a very bad idea. There is an actual procedure in the service manual for doing an alignment. It's not all that hard, and all you need is a reference disc and a scope. --scott -- "C'est un Nagra. C'est suisse, et tres, tres precis." |
#40
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Sony Repair Suggestions
Lazarus wrote:
At this location on the PCB you will see one or two small screws which are variable resistors.....turn them until your current discs play But be warned you may now have problems with your older discs! No. This is a very bad idea. There is an actual procedure in the service manual for doing an alignment. It's not all that hard, and all you need is a reference disc and a scope. --scott -- "C'est un Nagra. C'est suisse, et tres, tres precis." |
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