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#1
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In article gers.com,
"Duncan A. McRae" wrote: Maybe you folks can help me out with a problem I'm having with a recently-installed system. BACKGROUND Quite a while ago, I went to the Future Shop in Oakville and picked up a Clarion stereo, MTX 4244 amp, MTX 12" sub (boxed) and a pair of Infinity 5.x" speakers for my doors. This was all installed in an old BMW 525i, then transferred to my Acura CL3.0 with no problems (the speakers weren't transferred because the Acura uses 6" speakers up front). In March, the Clarion stereo was stolen. I had the bodyshop replace the stock (Bose) system which I'd kept, and all was fine (though not as clear and powerful as the old system, obviously). Most importantly, there was no alternator noise, nor any other intrusion into my listening pleasure, save the quality of the system. LAST WEEK I took the Acura back to Future Shop and picked up a new stereo, a Panasonic CQ-DF583. I also had the speakers installed by using plastic cuffs (anchor speaker to cuff, anchor cuff to mount). It appeared that the original installer had cut some corners; the speaker wire and power wire were run down the same (driver's) side of the car, and there was only one set of RCA's going back to the amp (the fronts, rears and sub were ALL being run off a single channel). When we turned the deck on, there was a high-pitched whining, which changes with engine speed. Based on conversation with the installers and research in this group/on the 'net, I'm pretty sure it's alternator noise. TODAY I took the CL back again today to get a second RCA strung to the back, and to upgrade the deck to a CQ-DF783. The only real difference is that it boasts two pair of pre-outs and a separate dongle for the sub. Anyway, the speaker wires were strung down the passenger side (fronts & sub get the wires to&from the amp, back speakers run straight off the deck), the new radio was installed, and the whine from the system is damned near deafening. I noticed that it decreased on the drive home. It was raining heavily, which might have improved the bad-ground situation, if that's the problem. I just went to the vehicle to check things out, and here's what I found: - the amp is grounded to the d/s wheel-well. The paint was not (as far as I can see) sanded away first, but a metal (piercing) screw was used. - the grommet is separated from the head of the screw by a stack of washers, likely to keep the screw from going so far through the housing that it pierces my tire. - the cord is perhaps 24" long, spliced half-way (the amp was once mounted to the BMW, and so the wire only had to go a few inches to ground). - I pulled the deck and checked the aerial; it's snuggly seated in the deck - I cannot check the connections in the wiring; they've been wrapped in electical tape. - I actually get TWO noises from the system; the first when I turn the key to the "accessories" stage, and then the alternator whine is added when I turn it on. - Of the two, the first (accessories-only stage) is louder. I spoke with the install manager, and he suggests that it could be caused by a bad ground in any other system in the car. I didn't understand what that had to do with anything, since there was no noise prior to their installation last week. The installation this week comprised simply of pulling the old stereo out and sliding the new one in; that shouldn't have been a factor. They offerred to check it out and cap the expense to me at $200. I don't feel happy paying ANYTHING, let alone $200, to fix a problem that didn't exist before they did the installation last Saturday. I've already called the Future Shop and asked that a manager get involved to help sort this out; I'm prepared to let the dude have my car all day (a large inconvenience in itself) but I DON'T see that I should have to pay for it. Is there anything I can do before next weekend to rule out other systems? I've seen on the 'net that I could - replace my spark-plug wires, which seems a little odd, and - install a capacitor between my alternator and... something. Is either step reasonable, inexpensive, and an easy DIY job? I'm not afraid to pull wires & such (I've built twenty or thirty computers, and tinker with my remaining 9 regularly), but I'm no mechanic. Thanks folks; Duncan Make sure that the amp's negative terminal, and nothing else, is very well grounded. The RCA cables should be grounded only from inside the head unit, nowhere else. The speaker cables should not be grounded except for maybe inside the amplifier. Remove the RCA cables and check the voltage on the chassis of the head unit. It should be less than 0.1 volts. More voltage (or the HU not turning on) means it has a bad ground. Connect a handheld amplifier (like Radio Shack's) to the RCA cables on the HU, with no other RCA cables connected, to see if there's noise without a ground loop. |
#2
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Thank you, Kevin. I'll see what I can do (I may just show this to the
original install-tech and see what HE does with it). "Kevin McMurtrie" wrote in message ... Make sure that the amp's negative terminal, and nothing else, is very well grounded. The RCA cables should be grounded only from inside the head unit, nowhere else. The speaker cables should not be grounded except for maybe inside the amplifier. Remove the RCA cables and check the voltage on the chassis of the head unit. It should be less than 0.1 volts. More voltage (or the HU not turning on) means it has a bad ground. Connect a handheld amplifier (like Radio Shack's) to the RCA cables on the HU, with no other RCA cables connected, to see if there's noise without a ground loop. |
#3
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Duncan A. McRae wrote
Maybe you folks can help me out with a problem I'm having with a recently-installed system. After reading this post I would suggest that the problem you are having is with Future Shop. BACKGROUND Quite a while ago, I went to the Future Shop in Oakville and picked up a Clarion stereo, MTX 4244 amp, MTX 12" sub (boxed) and a pair of Infinity 5.x" speakers for my doors. This was all installed in an old BMW 525i, then transferred to my Acura CL3.0 with no problems (the speakers weren't transferred because the Acura uses 6" speakers up front). In March, the Clarion stereo was stolen. I had the bodyshop replace the stock (Bose) system which I'd kept, and all was fine (though not as clear and powerful as the old system, obviously). Most importantly, there was no alternator noise, nor any other intrusion into my listening pleasure, save the quality of the system. Do you have any idea if anyone who works there now was around during the above installation which you were satisfied with? LAST WEEK I took the Acura back to Future Shop and picked up a new stereo, a Panasonic CQ-DF583. I also had the speakers installed by using plastic cuffs (anchor speaker to cuff, anchor cuff to mount). It appeared that the original installer had cut some corners; the speaker wire and power wire were run down the same (driver's) side of the car, and there was only one set of RCA's going back to the amp (the fronts, rears and sub were ALL being run off a single channel). When we turned the deck on, there was a high-pitched whining, which changes with engine speed. Based on conversation with the installers and research in this group/on the 'net, I'm pretty sure it's alternator noise. Couple of items here ... 1) running the speaker wire and power wire down the same side of the car is fine, it's the RCAs that have to be on their own. 2) technically there is nothing wrong (short cut) about running the entire show off of 1 set of RCAs, the only thing you lose is the ability to fade. I would suspect the head unit ground might be causing the problem (assuming you haven't re-routed the RCAs beside the power cable). Way back in the day, one of the regulars on here (could have been Durbin) posted a bullet-proof grounding method for head units. To paraphrase ... take the ground wire coming from the wiring harness of the head unit and attach it to the casing of the head unit. From that same point of attachment, run a new piece of wire to the nearest solid piece of metal that will provide a system ground. Ignore the ground wire that is available in the wiring harness of the vehicle. TODAY I took the CL back again today to get a second RCA strung to the back, and to upgrade the deck to a CQ-DF783. The only real difference is that it boasts two pair of pre-outs and a separate dongle for the sub. Anyway, the speaker wires were strung down the passenger side (fronts & sub get the wires to&from the amp, back speakers run straight off the deck), the new radio was installed, and the whine from the system is damned near deafening. I noticed that it decreased on the drive home. It was raining heavily, which might have improved the bad-ground situation, if that's the problem. I just went to the vehicle to check things out, and here's what I found: - the amp is grounded to the d/s wheel-well. The paint was not (as far as I can see) sanded away first, but a metal (piercing) screw was used. - the grommet is separated from the head of the screw by a stack of washers, likely to keep the screw from going so far through the housing that it pierces my tire. - the cord is perhaps 24" long, spliced half-way (the amp was once mounted to the BMW, and so the wire only had to go a few inches to ground). - I pulled the deck and checked the aerial; it's snuggly seated in the deck - I cannot check the connections in the wiring; they've been wrapped in electical tape. - I actually get TWO noises from the system; the first when I turn the key to the "accessories" stage, and then the alternator whine is added when I turn it on. - Of the two, the first (accessories-only stage) is louder. I spoke with the install manager, and he suggests that it could be caused by a bad ground in any other system in the car. I didn't understand what that had to do with anything, since there was no noise prior to their installation last week. The installation this week comprised simply of pulling the old stereo out and sliding the new one in; that shouldn't have been a factor. They offerred to check it out and cap the expense to me at $200. I don't feel happy paying ANYTHING, let alone $200, to fix a problem that didn't exist before they did the installation last Saturday. I've already called the Future Shop and asked that a manager get involved to help sort this out; I'm prepared to let the dude have my car all day (a large inconvenience in itself) but I DON'T see that I should have to pay for it. The rest of your post is very unnecessary. The actions of the install manager are reprehensible. To even suggest to you that their installation isn't the cause of your problem is absurd. Rain hell-fire and brimstone on the store manager, and/or go right to corporate level and don't even dream of spending another dime. I would recommend taking a print-out of this thread with you to point out that you are sharing your terrible experience with thousands of potential customers. I live just north of Toronto, and would be willing to help you out in person with this (I get really steamed when people get taken advantage of). I will be going to the Ontario Renaissance Festival on Sunday (Trafalgar and Derry) so that would be an ideal time to hook up and talk if you like. |
#4
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I would suspect the head unit ground might be causing the problem (assuming
you haven't re-routed the RCAs beside the power cable). BUT even running RCAs next to power wire 99% of the time causes zero problems. Bad grounds, loose broken etc. are usually the cause of whine. radio was installed, and the whine from the system is damned near deafening. snip I just went to the vehicle to check things out, and here's what I found: - the amp is grounded to the d/s wheel-well. The paint was not (as far as I can see) sanded away first, but a metal (piercing) screw was used. BAD BAD BAD BAD BAD!!!!!!!! 1) First off the wheel well is typically just welded on, not a good place to ground. 2) Paint needs to be scraped away to get a good secure connection. 3) Screws almost never (by almost never i pretty much mean never) make a good solid tight connection. This is most likely your problem right there. take it back and tell them this is bad installation skills and raise absolute hell. Les |
#5
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Hi,
Who would go to Future shop for a good install anyhow? Tony Daniel Snooks wrote: Duncan A. McRae wrote Maybe you folks can help me out with a problem I'm having with a recently-installed system. After reading this post I would suggest that the problem you are having is with Future Shop. BACKGROUND Quite a while ago, I went to the Future Shop in Oakville and picked up a Clarion stereo, MTX 4244 amp, MTX 12" sub (boxed) and a pair of Infinity 5.x" speakers for my doors. This was all installed in an old BMW 525i, then transferred to my Acura CL3.0 with no problems (the speakers weren't transferred because the Acura uses 6" speakers up front). In March, the Clarion stereo was stolen. I had the bodyshop replace the stock (Bose) system which I'd kept, and all was fine (though not as clear and powerful as the old system, obviously). Most importantly, there was no alternator noise, nor any other intrusion into my listening pleasure, save the quality of the system. Do you have any idea if anyone who works there now was around during the above installation which you were satisfied with? LAST WEEK I took the Acura back to Future Shop and picked up a new stereo, a Panasonic CQ-DF583. I also had the speakers installed by using plastic cuffs (anchor speaker to cuff, anchor cuff to mount). It appeared that the original installer had cut some corners; the speaker wire and power wire were run down the same (driver's) side of the car, and there was only one set of RCA's going back to the amp (the fronts, rears and sub were ALL being run off a single channel). When we turned the deck on, there was a high-pitched whining, which changes with engine speed. Based on conversation with the installers and research in this group/on the 'net, I'm pretty sure it's alternator noise. Couple of items here ... 1) running the speaker wire and power wire down the same side of the car is fine, it's the RCAs that have to be on their own. 2) technically there is nothing wrong (short cut) about running the entire show off of 1 set of RCAs, the only thing you lose is the ability to fade. I would suspect the head unit ground might be causing the problem (assuming you haven't re-routed the RCAs beside the power cable). Way back in the day, one of the regulars on here (could have been Durbin) posted a bullet-proof grounding method for head units. To paraphrase ... take the ground wire coming from the wiring harness of the head unit and attach it to the casing of the head unit. From that same point of attachment, run a new piece of wire to the nearest solid piece of metal that will provide a system ground. Ignore the ground wire that is available in the wiring harness of the vehicle. TODAY I took the CL back again today to get a second RCA strung to the back, and to upgrade the deck to a CQ-DF783. The only real difference is that it boasts two pair of pre-outs and a separate dongle for the sub. Anyway, the speaker wires were strung down the passenger side (fronts & sub get the wires to&from the amp, back speakers run straight off the deck), the new radio was installed, and the whine from the system is damned near deafening. I noticed that it decreased on the drive home. It was raining heavily, which might have improved the bad-ground situation, if that's the problem. I just went to the vehicle to check things out, and here's what I found: - the amp is grounded to the d/s wheel-well. The paint was not (as far as I can see) sanded away first, but a metal (piercing) screw was used. - the grommet is separated from the head of the screw by a stack of washers, likely to keep the screw from going so far through the housing that it pierces my tire. - the cord is perhaps 24" long, spliced half-way (the amp was once mounted to the BMW, and so the wire only had to go a few inches to ground). - I pulled the deck and checked the aerial; it's snuggly seated in the deck - I cannot check the connections in the wiring; they've been wrapped in electical tape. - I actually get TWO noises from the system; the first when I turn the key to the "accessories" stage, and then the alternator whine is added when I turn it on. - Of the two, the first (accessories-only stage) is louder. I spoke with the install manager, and he suggests that it could be caused by a bad ground in any other system in the car. I didn't understand what that had to do with anything, since there was no noise prior to their installation last week. The installation this week comprised simply of pulling the old stereo out and sliding the new one in; that shouldn't have been a factor. They offerred to check it out and cap the expense to me at $200. I don't feel happy paying ANYTHING, let alone $200, to fix a problem that didn't exist before they did the installation last Saturday. I've already called the Future Shop and asked that a manager get involved to help sort this out; I'm prepared to let the dude have my car all day (a large inconvenience in itself) but I DON'T see that I should have to pay for it. The rest of your post is very unnecessary. The actions of the install manager are reprehensible. To even suggest to you that their installation isn't the cause of your problem is absurd. Rain hell-fire and brimstone on the store manager, and/or go right to corporate level and don't even dream of spending another dime. I would recommend taking a print-out of this thread with you to point out that you are sharing your terrible experience with thousands of potential customers. I live just north of Toronto, and would be willing to help you out in person with this (I get really steamed when people get taken advantage of). I will be going to the Ontario Renaissance Festival on Sunday (Trafalgar and Derry) so that would be an ideal time to hook up and talk if you like. |
#6
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Soundfreak03 wrote
BUT even running RCAs next to power wire 99% of the time causes zero problems. Bad grounds, loose broken etc. are usually the cause of whine. I agree 100% with that statement, but this Future Shop, who is to say they even used sheilded cable for the RCAs? You and I both know that there are preferred ways to install things that simply take that item out of the equation if problems do arise. It is possible that a garbage set of RCAs (maybe damaged somehow) could certainly pick up noise. Anyway, from the look of things, it's the head unit ground that is causing most of his problem, and could be the amp ground causing the rest of it. |
#7
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Amen to that, nuts and bolts are manufactured for a reason. Would I be
correct in my belief that the spare tire well is a great place to ground Typically I would say so. They are usually a part of the main chassis, Not welded on. Make sure you paint the paint away. Be careful before you drill, if you do, the gas tank is typically close to the spare tire well. Les |