[Richard Webb[_3_]]

FOlks,

Okay, things are a bit different from my day when we charged you rent on the reel for a period of time if you wanted the
material retained. Many regular customers just purchased
their own reel of 2" or multiple reels.

OUr current policy is that we hold original media we
recorded the audio on for 30 days. IF for some reason the
client can't use the delivered media, lost or destroyed
within that time we'll replace it. OF course, a surcharge
for the FEdex or UPS shipment etc.

But, how do you all deal with long term storage issues and
passing costs along to clients that wish for you to retain
the material?

Imho it's a pita, and if the client can't figure out within
30 days of the sesion what he wants to do with the material
his loss, or he/she needs to pay me for retaining the
original and having it available.

HOw are others dealing with such issues in this business?




Regards,
Richard
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