[Ed Presson[_2_]]

"Peter Wieck" wrote in message ...

On Sunday, May 28, 2017 at 11:58:56 AM UTC-4, wrote:
Hello Jim , I too have a CT-17 with the same channel problems . Did they
tell you what the problem was and what they did to fix it . If so it could
save us here some time.

Thanks , Jeff

My experience with Carver (limited) is that it spends too much time and
effort on eyewash and less time and effort on QC than it should. It cost
very little (after first-cost and tooling) to make a fancy faceplate, and
relative to assembly labor, even less to make a nice, thick bit of aluminum.
I have looked 'under the hood' at a couple-three of their products - all
nice but for the actual hand-work. Not so nice. Barely, cold and dry-solder
joints, at least two of the above in all cases, one amp having all three.

After that, shop techs typically have seen a lot such that the
back-and-forth described should never have happened.

Want a contrast? Back when AR was still in business, I had one of their
receivers. It developed a crackle in one channel, I called AR (this was
before I knew one end of a soldering iron from another) and they stated that
their flat-rate was $65 (in 1976) + shipping, one way, for diagnosis only.
Off it went with a check. Back it comes, no additional charge, now in an AR
box complete with the plywood. Now, the *other* channel was entirely out. I
called AR. Two days later, comes a prepaid shipping label. Off it goes. A
week later, it comes back, working perfectly. And two baggies of parts, one
from the first repair (small caps and one driver transistor), then the
second baggie with all four output transistors replaced, and the bias issue
(carbon pots) dealt with. With a note of apology for them not 'catching' the
problem the first time.

I still own an AR receiver, amp and tuner, as well as four sets of their
speakers.

Peter Wieck
Melrose Park, PA
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Although I never owned any AR products (except an AR turntable), I had
acquaintances who did. I always felt AR was a class act/

Ed Presson.