[David Martel[_3_]]

Rocks,

It does sound as if something is out of adjustment. Your mission, I'm
afraid, is to convince the manager that he needs to have someone adjust the
unit.
If you can arrange an "after-hours" demo using your equipment to
demonstrate the possible problem then the manager may see that the equipment
may need some adjustment.
You're in retail so sell this adjustment.

Dave M.

[[email protected]]

On Sunday, July 6, 2014 6:27:41 PM UTC-4, David Martel wrote:
Rocks,



It does sound as if something is out of adjustment. Your mission, I'm

afraid, is to convince the manager that he needs to have someone adjust the

unit.

If you can arrange an "after-hours" demo using your equipment to

demonstrate the possible problem then the manager may see that the equipment

may need some adjustment.

You're in retail so sell this adjustment.



Dave M.
______________

Thx for the encouragement!

It's stimple gain staging. Whatever is feeding the music(a pc or standalone satellite subscription box) is too hot. It just needs to be turned down so the corresponding level knob on the main amp/mixer(Aux) can be operated in a useful range.

Another problem, as mentioned before, are the spots that break in every 10-15 minutes "Welcome to our store" "look for specially marked tags for half off this week". I don't know if those are fed from a separate source or handled by the same source that pipes in the music.

I visited our stores in neighboring towns and they all have the music at a much more listenable(but not intrusive) level.

If I keep mentioning it I know this otherwise quiet, mild-mannered manager will get hissy, so I've given up.

[David Martel[_3_]]

Rocks,

The issue is psychology not technology. The electronics is not likely to
be the problem. The manager is the problem. Since you can not sell the
manager find another salesman who can.

Dave M.

[[email protected]]

On Sunday, July 6, 2014 6:27:41 PM UTC-4, David Martel wrote:
Rocks,



It does sound as if something is out of adjustment. Your mission, I'm

afraid, is to convince the manager that he needs to have someone adjust the

unit.

If you can arrange an "after-hours" demo using your equipment to

demonstrate the possible problem then the manager may see that the equipment

may need some adjustment.

You're in retail so sell this adjustment.



Dave M.
__________________

Thx for the encouragement!

It's simple gain staging. Whatever is feeding the music(a pc or standalone satellite subscription box) is too hot. It just needs to be turned down so the corresponding level knob on the main amp/mixer(Aux) can be operated in a useful range.

Another problem, as mentioned before, are the spots that break in every 10-15 minutes "Welcome to our store" "look for specially marked tags for half off this week". I don't know if those are fed from a separate source or handled by the same source that pipes in the music.

I visited our stores in neighboring towns and they all have the music at a much more listenable(but not intrusive) level.

If I keep mentioning it I know this otherwise quiet, mild-mannered manager will get hissy, so I've given up.

[[email protected]]

On Monday, July 7, 2014 8:58:30 PM UTC-4, wrote:
On Sunday, July 6, 2014 6:27:41 PM UTC-4, David Martel wrote:

Rocks,







It does sound as if something is out of adjustment. Your mission, I'm



afraid, is to convince the manager that he needs to have someone adjust the



unit.



If you can arrange an "after-hours" demo using your equipment to



demonstrate the possible problem then the manager may see that the equipment



may need some adjustment.



You're in retail so sell this adjustment.







Dave M.

__________________



Thx for the encouragement!



It's simple gain staging. Whatever is feeding the music(a pc or standalone satellite subscription box) is too hot. It just needs to be turned down so the corresponding level knob on the main amp/mixer(Aux) can be operated in a useful range.



Another problem, as mentioned before, are the spots that break in every 10-15 minutes "Welcome to our store" "look for specially marked tags for half off this week". I don't know if those are fed from a separate source or handled by the same source that pipes in the music.



I visited our stores in neighboring towns and they all have the music at a much more listenable(but not intrusive) level.



If I keep mentioning it I know this otherwise quiet, mild-mannered manager will get hissy, so I've given up.

As I pointed out before there is almost always individual level adjustments on the back of multi-channel commercial amps for the purposes of dealing with the different input levels. Sometimes you need a flat head screw driver. Next time you are working and the "boss" is not, look.

[[email protected]]

james wrote: " Sometimes you need a flat head screw driver. Next time you are working and the "boss" is not, look. "

I know what you mean. I'm sorry, I thought I mentioned earlier in this thread that the PA equipment and main server are behind a locked closet door accessible only to managers/asst. managers.

[[email protected]]

On Tuesday, July 8, 2014 5:56:11 PM UTC-4, wrote:
james wrote: " Sometimes you need a flat head screw driver. Next time you are working and the "boss" is not, look. "



I know what you mean. I'm sorry, I thought I mentioned earlier in this thread that the PA equipment and main server are behind a locked closet door accessible only to managers/asst. managers.

At this point you're wasting our time. This is a technical forum and you have an organizational issue. If you can't get the manager to see the light then I suggest you just forget about it. Trust me, it's highly unlikely this is the last ignoramus boss you will have. As I get close to retirement I find looking back I mostly worked for idiots with the occasional exception. But then again I'm a federal employee and most managers in the federal sector got their job by having their noise so far up their boss' butt that they could smell their toothpaste flavor. Maybe other's mileage varies :-)

[[email protected]]

James:

I could use the soft approach: Mention to him that the music in our other stores(which I visit occasionally on my off time) is a 'bit louder' than ours, and see what he says.

Don't know how I'm wasting your time, but I do get that it's an interpersonal issue rather than technical. I also have the same hard time convincing owners of TVs that calibration will enhance their enjoyment of their displays, so I admit - the problem is really ME.

I have 10 years combined corporate and hotel audio-visual experience, and have laid hands on the best of the best of analog and digital audio & video equipment, something I could mention to him.

[[email protected]]

On Wednesday, July 9, 2014 10:49:28 AM UTC-4, wrote:
James:



I could use the soft approach: Mention to him that the music in our other stores(which I visit occasionally on my off time) is a 'bit louder' than ours, and see what he says.



Don't know how I'm wasting your time, but I do get that it's an interpersonal issue rather than technical. I also have the same hard time convincing owners of TVs that calibration will enhance their enjoyment of their displays, so I admit - the problem is really ME.



I have 10 years combined corporate and hotel audio-visual experience, and have laid hands on the best of the best of analog and digital audio & video equipment, something I could mention to him.



I breached the volume subject to my store mgr once more when we were both on break, about two weeks ago. I put it that I had visited half-a-dozen of our sister stores over the past two months and ours is the only one you can't hear the music in.

His response: "Good. I can't stand half what they play anyway and those silly jingles about weekly discounts."

#2 and #3(asst managers) in line set the volume slightly higher than it should be when it's their turn to open in the morning, which might also have something to do with the way #1(General store mgr) sets it.

All I know is, it bridges my work day and I love hearing customers singing along as they absent-mindedly fill up their carts and baskets with merchandise!

[[email protected]]

On Sunday, July 6, 2014 6:27:41 PM UTC-4, David Martel wrote:
Rocks,



It does sound as if something is out of adjustment. Your mission, I'm

afraid, is to convince the manager that he needs to have someone adjust the

unit.

If you can arrange an "after-hours" demo using your equipment to

demonstrate the possible problem then the manager may see that the equipment

may need some adjustment.

You're in retail so sell this adjustment.



Dave M.
________________

Thx for the encouragement!

It's simple gain staging. Whatever is feeding the music(a pc or standalone satellite subscription box) is too hot. It just needs to be turned down so the corresponding level knob on the main amp/mixer(Aux) can be operated in a useful range.

Another problem, as mentioned before, are the spots that break in every 10-15 minutes "Welcome to our store" "look for specially marked tags for half off this week". I don't know if those are fed from a separate source or handled by the same source that pipes in the music.

I visited our stores in neighboring towns and they all have the music at a much more listenable(but not intrusive) level.

If I keep mentioning it I know this otherwise quiet, mild-mannered manager will get hissy, so I've given up.