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#1
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Posted to rec.audio.tubes,rec.audio.opinion
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![]() wrote in message ups.com... I think Clyde is terrified that if it were to happen to him, he would be unable to discern the difference.... Taken from that point of view, his reaction is pretty obvious. But if it is not fraud, it certainly treads on the knife's edge of fraud. **Where did you acquire your legal training? And what do you understand by the words: "Money back guarantee, if not completely satisfied."? Now, 'fixed' is a strange word, and I haven't any idea what AUS$200 translates in off-the-shelf buying power these days, but speaking for myself, I would have told the owner that he had a choice... a 'fix' that would give him an operating pair of amps, or a restoration that would have given him what I _expect_ he thinks he paid for, but at a much higher price. If he did not ask you to explain the difference, well and good. If he did, and you did in accordance with his direct instructions, also well and good. **If he asked what I had done, I would have explained in exquisite detail. He was pleased to have his amps back and functioning and looking just like they did when he gave them to me for service. But, I will also state that if he discovers the deception (and that it is) at _any_ point in the future, you are 100% obligated to provide him with a repair up to his full and initial expectations, and at no additional cost, not merely refund his money. By letting him get out of your shop with those amps and withuout full-disclosure, that is exactly where you are on the ethics scale. **It gets a little more complex than that. After all, much of my work involves straight service work. Some entails performance mods, where appropriate. In many cases, due to the improvements gained through the use of modern components and thinking, some repair work invloves an 'automatic' upgrade. For instance: Replacing some capacitors and resistors in older units, with identical parts, is impossible. It is now only reasonable to use modern, high performance items. This will, inevitably, result in a performance improvement. Where does one draw the line? Keep one other mechanical item in mind. Tube amps clip pretty softly, solid-state amps do not. **That is a false and oft-repeated claim. SOME tube amps clip softly and SOME SS amps do not. You forget that I had one good channel, with which I was able to measure and duplicate the performance from. What what happens if he changes the application and drives your kluge to clipping? Just a thought. **Question based on previous false assumption. Your question is, therefore, invalid. You understand that you have given him an infinite warranty against even his own potential for idiocy AND against any damage to other equipment real or imagined that is touched by this amp. **In which universe do you imagine that such a warranty has to be provided? Look at the facts: * The amp is now MUCH more reliable than it was. * The amp will enjoy a much longer life than it previously could. * The now has protection against owner stupidity, which it did not previously have. So, what happens if he pulls out a tube or three? Will the amp still play? That *just* might get him to question what is actually going on. **It may do so. And, after all that, was it worth it? **Lemme see: * I have a happy client, who has since sent several other items to me for service and has also recommended several other clients to me. Yes, it was well worth it. For all concerned. Normally, I don't need to perform such radical surgery on a tube (or any other) amplifier. This was a unique situation. I addressed it accordingly. -- Trevor Wilson www.rageaudio.com.au |
#2
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Posted to rec.audio.tubes,rec.audio.opinion
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![]() "Trevor Wilson" wrote in message ... * I have a happy client, who has since sent several other items to me for service and has also recommended several other clients to me. If he knew of your deceit, he might not have recommended you to anyone else. |
#4
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Posted to rec.audio.tubes,rec.audio.opinion
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![]() "Jon Yaeger" wrote in message ... in article , Trevor Wilson at wrote on 12/21/05 7:36 PM: **If he asked what I had done, I would have explained in exquisite detail. He was pleased to have his amps back and functioning and looking just like they did when he gave them to me for service. * * * Hmmm. A tube works because of an air vacuum. A serviced amp works because of an ethical vacuum . . . ? "If only he had asked" is beyond lame . . . . Gee, I would have told the nice sheila that I slipped her a mickey before I shagged her brains out if only she had asked! Trevor, as a serviceman you have a duty of disclosure so that a client can make an informed decision, even if that decision is ultimately not is his or her best interest. **I offered my client two choices; AUS$800.00 or AUS$200.00. He chose. He did not seem overly interested in the minute detail, as long as the sound quality was up to the standards he required. That was easy to accomplish. But, I will also state that if he discovers the deception (and that it is) at _any_ point in the future, you are 100% obligated to provide him with a repair up to his full and initial expectations, and at no additional cost, not merely refund his money. By letting him get out of your shop with those amps and withuout full-disclosure, that is exactly where you are on the ethics scale. **It gets a little more complex than that. After all, much of my work involves straight service work. Some entails performance mods, where appropriate. In many cases, due to the improvements gained through the use of modern components and thinking, some repair work invloves an 'automatic' upgrade. For instance: Replacing some capacitors and resistors in older units, with identical parts, is impossible. It is now only reasonable to use modern, high performance items. This will, inevitably, result in a performance improvement. Where does one draw the line? * * * How is an upgrade or mod anywhere on the same continuum as deception? There ain't no line to draw between these two disparate points, IMHO. **Sure there is. Service people always substitute devices and components during service work. Keep one other mechanical item in mind. Tube amps clip pretty softly, solid-state amps do not. **That is a false and oft-repeated claim. SOME tube amps clip softly and SOME SS amps do not. You forget that I had one good channel, with which I was able to measure and duplicate the performance from. What what happens if he changes the application and drives your kluge to clipping? Just a thought. **Question based on previous false assumption. Your question is, therefore, invalid. * * * You can parse a logical argument but keep flexible on ethical matters? **YOU think what I did was unethical. My client is happy. And, just to remind you: I provided a WRITTEN MONEY BACK GUARANTEE. I see no conflict. If my client was unhappy, I would have removed the mods, restored the amp to it's original condition, free of charge, or for $800.00 serviced the amp the manner YOU feel is better. I stress YOU feel, because the client was entirely happy with the result. You understand that you have given him an infinite warranty against even his own potential for idiocy AND against any damage to other equipment real or imagined that is touched by this amp. **In which universe do you imagine that such a warranty has to be provided? Look at the facts: * The amp is now MUCH more reliable than it was. * * * Ergo, the ends justify the means? Sometimes . . . But not here. * The amp will enjoy a much longer life than it previously could. * The now has protection against owner stupidity, which it did not previously have. * * * Guess the owner was too stupid to explain what you did. **The owner's talents lie elsewhere. He is far more talented in the law, than I am. I would not call him stupid. So, what happens if he pulls out a tube or three? Will the amp still play? That *just* might get him to question what is actually going on. **It may do so. And, after all that, was it worth it? **Lemme see: * I have a happy client, who has since sent several other items to me for service and has also recommended several other clients to me. Yes, it was well worth it. For all concerned. Normally, I don't need to perform such radical surgery on a tube (or any other) amplifier. This was a unique situation. I addressed it accordingly. * * * * Let's sift through the bull****. Give me the contact information for your client. **Short answer: No. I'll ask him if he knew what was done to his amp. Then I'll get back to the group and report how happy he was with the info. **It will never happen. -- Trevor Wilson www.rageaudio.com.au |
#5
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Posted to rec.audio.tubes,rec.audio.opinion
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in article , Trevor Wilson at
wrote on 12/22/05 4:57 AM: **I offered my client two choices; AUS$800.00 or AUS$200.00. He chose. He did not seem overly interested in the minute detail, as long as the sound quality was up to the standards he required. That was easy to accomplish. * * * Was one of those "minor details" the fact that he was getting back a SS amp instead of a tube amp? That ain't no minor detail, bud, no matter how you try to spin it. Shame you don't "get" it. * * * Everyone in the USA knows the story of Bill Clinton's trying to parse the meaning of "is," or denying that having oral sex was actually having "sex." Why can't people admit that they screwed up and learn from it instead of foolishly trying to justify an indefensible position? **YOU think what I did was unethical. My client is happy. And, just to remind you: I provided a WRITTEN MONEY BACK GUARANTEE. I see no conflict. If my client was unhappy, I would have removed the mods, restored the amp to it's original condition, free of charge, or for $800.00 serviced the amp the manner YOU feel is better. I stress YOU feel, because the client was entirely happy with the result. * * * Truth trumps happiness, in my book. The written money-back guarantee is a great thing if you had told the client what he was getting (and hence what you were guaranteeing). Don't you see your designing the circuit with roll-off filters (to simulate a ****ty OPT) and leaving the tubes, etc. was pure deception IN THE ABSENCE OF DISCLOSURE AND CLIENT AGREEMENT? Let's sift through the bull****. Give me the contact information for your client. **Short answer: No. I'll ask him if he knew what was done to his amp. Then I'll get back to the group and report how happy he was with the info. **It will never happen. * * * Of course not. Sounds like your friend is a lawyer and he'd probably sue you ass for fraud. * * * At the end of the day, integrity is the measure of the man. Jon |
#6
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Posted to rec.audio.tubes,rec.audio.opinion
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"Jon Yaeger" wrote in message
in article , Trevor Wilson at wrote on 12/22/05 4:57 AM: **I offered my client two choices; AUS$800.00 or AUS$200.00. He chose. He did not seem overly interested in the minute detail, as long as the sound quality was up to the standards he required. That was easy to accomplish. * * * Was one of those "minor details" the fact that he was getting back a SS amp instead of a tube amp? Dooh! That ain't no minor detail, bud, no matter how you try to spin it. Isn't beauty in the eye of the beholder? Shame you don't "get" it. I think that Trevor got *it* very well. * * * Everyone in the USA knows the story of Bill Clinton's trying to parse the meaning of "is," or denying that having oral sex was actually having "sex." Why can't people admit that they screwed up and learn from it instead of foolishly trying to justify an indefensible position? Show me where Treveor screwed up? **YOU think what I did was unethical. My client is happy. And, just to remind you: I provided a WRITTEN MONEY BACK GUARANTEE. I see no conflict. If my client was unhappy, I would have removed the mods, restored the amp to it's original condition, free of charge, or for $800.00 serviced the amp the manner YOU feel is better. I stress YOU feel, because the client was entirely happy with the result. * * * Truth trumps happiness, in my book. The written money-back guarantee is a great thing if you had told the client what he was getting (and hence what you were guaranteeing). Don't you see your designing the circuit with roll-off filters (to simulate a ****ty OPT) and leaving the tubes, etc. was pure deception IN THE ABSENCE OF DISCLOSURE AND CLIENT AGREEMENT? Let's sift through the bull****. Give me the contact information for your client. **Short answer: No. Right, it's nobody's business but Trevor's. I'll ask him if he knew what was done to his amp. Then I'll get back to the group and report how happy he was with the info. **It will never happen. * * * Of course not. Sounds like your friend is a lawyer and he'd probably sue you ass for fraud. Oh my, such dire predictions. * * * At the end of the day, integrity is the measure of the man. Integrity is well served by providing legitimate services for an honest price. All the tubies are upset because Trevor's anecdote shows that people do not always discern what some audio partisans want them to discern. This reminds me of Tom Nousaine's anecdote about substituting a Pioneer receiver for a high end preamp and power amp in someone's system. Tom didn't actually do the substitution, the owner's son did the deed. The owner proudly showed off his high end electronics and obtained many favorable comments about the sound quality. Tom's anecdote is true - I was there at the time. This anecdote also produced loud wails from the partisans of expensive electronics. The truth can hurt, but that doesn't make it a bad thing. |
#7
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Posted to rec.audio.tubes,rec.audio.opinion
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On Thu, 22 Dec 2005 09:35:16 -0500, "Arny Krueger"
wrote: All the tubies are upset because Trevor's anecdote shows that people do not always discern what some audio partisans want them to discern. This reminds me of Tom Nousaine's anecdote about substituting a Pioneer receiver for a high end preamp and power amp in someone's system. Tom didn't actually do the substitution, the owner's son did the deed. The owner proudly showed off his high end electronics and obtained many favorable comments about the sound quality. Fortunately for the SS (pun intended) types, nobody has ever done the deed on them. I have no doubt that the result would be the same. |
#8
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Posted to rec.audio.tubes,rec.audio.opinion
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![]() dave weil said: All the tubies No, you may not inspect our "firehoses", Homoborg. Fortunately for the SS (pun intended) types, nobody has ever done the deed on them. I have no doubt that the result would be the same. Maybe so, but it wouldn't "prove" anything because tube amps are always more expensive than comparably powered SS ones. Now, about that "debating trade" seminar...... |
#9
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Posted to rec.audio.tubes,rec.audio.opinion
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![]() "Jon Yaeger" wrote in message ... in article , Trevor Wilson at wrote on 12/22/05 4:57 AM: **I offered my client two choices; AUS$800.00 or AUS$200.00. He chose. He did not seem overly interested in the minute detail, as long as the sound quality was up to the standards he required. That was easy to accomplish. * * * Was one of those "minor details" the fact that he was getting back a SS amp instead of a tube amp? That ain't no minor detail, bud, no matter how you try to spin it. Shame you don't "get" it. **On the contrary, I DO get it. He wanted a pair of tube amps, which looked like tube amps and sounded like tube amps, so he could proclaim that his 45 year old amps were still working. He got what he wanted. They look and sound like the originals. * * * Everyone in the USA knows the story of Bill Clinton's trying to parse the meaning of "is," or denying that having oral sex was actually having "sex." Why can't people admit that they screwed up and learn from it instead of foolishly trying to justify an indefensible position? **YOU think what I did was unethical. My client is happy. And, just to remind you: I provided a WRITTEN MONEY BACK GUARANTEE. I see no conflict. If my client was unhappy, I would have removed the mods, restored the amp to it's original condition, free of charge, or for $800.00 serviced the amp the manner YOU feel is better. I stress YOU feel, because the client was entirely happy with the result. * * * Truth trumps happiness, in my book. The written money-back guarantee is a great thing if you had told the client what he was getting (and hence what you were guaranteeing). Don't you see your designing the circuit with roll-off filters (to simulate a ****ty OPT) and leaving the tubes, etc. was pure deception IN THE ABSENCE OF DISCLOSURE AND CLIENT AGREEMENT? **Decpetion? Possibly. Fraud? No. The client got what he wanted. Let's sift through the bull****. Give me the contact information for your client. **Short answer: No. I'll ask him if he knew what was done to his amp. Then I'll get back to the group and report how happy he was with the info. **It will never happen. * * * Of course not. Sounds like your friend is a lawyer and he'd probably sue you ass for fraud. **A judge, actually. * * * At the end of the day, integrity is the measure of the man. **In the real world, practicality is the norm. You'll learn that as you grow up. -- Trevor Wilson www.rageaudio.com.au |
#10
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Posted to rec.audio.tubes,rec.audio.opinion
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in article , Trevor Wilson at
wrote on 12/22/05 3:45 PM: **On the contrary, I DO get it. He wanted a pair of tube amps, which looked like tube amps and sounded like tube amps, so he could proclaim that his 45 year old amps were still working. He got what he wanted. They look and sound like the originals. Bull****. He got smoke and mirrors. * * * At the end of the day, integrity is the measure of the man. **In the real world, practicality is the norm. You'll learn that as you grow up. Your definition of practicality is an ends-justifies-the-means ethic. The problem is, I have grown up, and I don't approve of childish lies and overt adult deception. If you develop a sense of ethics, you'll understand what I mean. In the meantime, there is a gulf between us as wide as Lazarus and the rich man. Jon |
#11
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Posted to rec.audio.tubes,rec.audio.opinion
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![]() Jon Yaeger said: In the meantime, there is a gulf between us as wide as Lazarus and the rich man. Christ. |
#12
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Posted to rec.audio.tubes,rec.audio.opinion
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Jon Yaeger wrote :
If you develop a sense of ethics IMHO you are confusing ethics and deontology. Ethic : the principles of right and wrong that are accepted by an individual or a social group Deontology : the theory or study of moral obligation. IMHO, in the first case your answer to Trevor is insulting and automatically bans you from Usenet ethical references. ;-) -- "Nobody seemes to have actaully read what i wrote. But what's new around here?" Dave Weil, Sun, 05 Oct 2003 00:57:15 |
#13
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Posted to rec.audio.tubes,rec.audio.opinion
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![]() Jon Yaeger wrote: in article , Trevor Wilson at wrote on 12/22/05 3:45 PM: **On the contrary, I DO get it. He wanted a pair of tube amps, which looked like tube amps and sounded like tube amps, so he could proclaim that his 45 year old amps were still working. He got what he wanted. They look and sound like the originals. Bull****. He got smoke and mirrors. Isn't that actually what *all* tube amps are about ? Graham |
#14
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Posted to rec.audio.tubes,rec.audio.opinion
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![]() "Trevor Wilson" wrote in message ... "Jon Yaeger" wrote in message ... in article , Trevor Wilson at wrote on 12/22/05 4:57 AM: **I offered my client two choices; AUS$800.00 or AUS$200.00. He chose. He did not seem overly interested in the minute detail, as long as the sound quality was up to the standards he required. That was easy to accomplish. * * * Was one of those "minor details" the fact that he was getting back a SS amp instead of a tube amp? That ain't no minor detail, bud, no matter how you try to spin it. Shame you don't "get" it. **On the contrary, I DO get it. He wanted a pair of tube amps, which looked like tube amps and sounded like tube amps, so he could proclaim that his 45 year old amps were still working. He got what he wanted. They look and sound like the originals. well, he doesn't havea pair of tube amps anymore! |
#15
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Posted to rec.audio.tubes,rec.audio.opinion
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**It gets a little more complex than that. After all, much of my work
involves straight service work. Some entails performance mods, where appropriate. In many cases, due to the improvements gained through the use of modern components and thinking, some repair work invloves an 'automatic' upgrade. For instance: Replacing some capacitors and resistors in older units, with identical parts, is impossible. It is now only reasonable to use modern, high performance items. This will, inevitably, result in a performance improvement. Where does one draw the line? Somewhere between upgrading essentially like-for-like parts and complete conversion from tube to SS. Hey, guy, I brought you in a diesel, and you gave me back a similarly powerful gasoline engine. Since I am nearly deaf, I could not tell the difference right away. But.... That you did not tell him and that you did not get his approval (even appreciation) in advance is where the ethics break down. Remind me not to take stuff to you for service. Your heart may be in the right place, and maybe you even did a clever piece of work, but sheeesh..... Normally, I don't need to perform such radical surgery on a tube (or any other) amplifier. This was a unique situation. I addressed it accordingly. What you did is the functional equivalent of those "Spirit of St. Louis" crappo-repro radios. Faux tubes. Some appreciate that, and he may well have. But, in fact, it was not your decision to make. Peter Wieck Wyncote, PA |
#16
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Posted to rec.audio.tubes,rec.audio.opinion
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![]() wrote in message ups.com... **It gets a little more complex than that. After all, much of my work involves straight service work. Some entails performance mods, where appropriate. In many cases, due to the improvements gained through the use of modern components and thinking, some repair work invloves an 'automatic' upgrade. For instance: Replacing some capacitors and resistors in older units, with identical parts, is impossible. It is now only reasonable to use modern, high performance items. This will, inevitably, result in a performance improvement. Where does one draw the line? Somewhere between upgrading essentially like-for-like parts and complete conversion from tube to SS. Hey, guy, I brought you in a diesel, and you gave me back a similarly powerful gasoline engine. Since I am nearly deaf, I could not tell the difference right away. But.... **BIG difference. You can't run a diesel engine on gasoline. For all intents and purposes, the amplifiers were the same as they came in. Except they now work. In any case, I provided a WRITTEN MONEY BACK GUARANTEE. Do you have a concept of what that means? That you did not tell him and that you did not get his approval (even appreciation) in advance is where the ethics break down. Remind me not to take stuff to you for service. Your heart may be in the right place, and maybe you even did a clever piece of work, but sheeesh..... **I provided my client with two choices - AUS$800.00 or AUS$200.00. He chose. Normally, I don't need to perform such radical surgery on a tube (or any other) amplifier. This was a unique situation. I addressed it accordingly. What you did is the functional equivalent of those "Spirit of St. Louis" crappo-repro radios. Faux tubes. Some appreciate that, and he may well have. But, in fact, it was not your decision to make. **Not even close. The amplifiers are essentially untouched. All the original parts are still in place (including the faulty output transformers). All the old 1960s components. I just added a few, more modern bits, disconnected the HT supply and provided a reliable, working pair of amplifiers, with a WRITTEN MONEY BACK GUARANTEE. I just thought I'd emphasise that one more time. If the client wants to resurrect them back to their original condition (well, as close as possible, anyway, given that they've already seem several previous service jobs from other companies, over the years), then all the parts are there. It would be a relatively simple (if not expensive) job to do so. -- Trevor Wilson www.rageaudio.com.au |
#17
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Posted to rec.audio.tubes,rec.audio.opinion
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What is it with Ozzies? Trevor is spinning like a top on a pretty
obvious ethics issue, Phil fulminates in ignorance from his dung-heep, and Patrick the superficially sanest of the bunch is congenitally unable to leave well-enough alone. Must be something in the water.... I am not sufficiently biblical to attribute it to ancestry. Peter Wieck Wyncote, PA |
#18
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Posted to rec.audio.tubes,rec.audio.opinion
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![]() "Trevor Wilson" wrote in message ... ..... **BIG difference. You can't run a diesel engine on gasoline. For all intents and purposes, the amplifiers were the same as they came in. Except they now work. In any case, I provided a WRITTEN MONEY BACK GUARANTEE. Do you have a concept of what that means? Yes, it means you fooled him, but will give him his money back when and if he discovers your deceit. |
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