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#1
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Hey there,
Am I the only one with a non-functioning Mbox? I've had this thing for a year and every time I try to get it to work, I spend a day and a half trying everything, pulling my hair out and not doing the project I wanted to, and then leave it for another 6 months. I get constant 9129 and 9093 errors, despite having shut off every extension, disconnecting my wireless, etc. I can't record reliably for longer than one minute. I've looked all over the DUC and answer base. I have a nice T41 laptop that I think is one of DIGI's recomended computers. Is it wrong to think that DIGI should provide a list of things to do to absolutely make this thing work? I feel like I paid $350 something for a kit. The worst part is that all I need to do is record one or two tracks for NPR type radio things. I'm wondering if I should put this thing on EBay and get a USB soundcard that I can use with some stable audio editor? I tried using Audacity, but the latency is annoying. Any suggestions? I'm pulling my hair out right now. Thanks Paul |
#2
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wrote:
Hey there, Am I the only one with a non-functioning Mbox? [...] I get constant 9129 and 9093 errors, despite having shut off every extension, disconnecting my wireless, etc. I can't record reliably for longer than one minute. I've looked all over the DUC and answer base. I have a nice T41 laptop that I think is one of DIGI's recomended computers. What's a T41? Have you checked the compatibility documents to *make sure* it's not on the "disqualified" list? After a year of problems, I'd want to be more sure than "I think..." Go to the following page to see how you can find out: http://digidesign.com/compato/xp/mypc/ I tried using Audacity, but the latency is annoying. How did you record into Audacity? Through the Mbox? Any suggestions? I'm pulling my hair out right now. Well, you said you've tried the answerbase, so maybe you've already seen this bit from the Digi FAQ: [4833] How can I avoid -9093 errors on my Pro Tools LE system? On some Windows systems, the network device/driver can cause -9093 errors while using Pro Tools LE with small (128 or 256) H/W buffer sizes. One workaround is obviously to raise the H/W buffer size to 512 or 1024, but this results in larger (and undesirable) input-to-output latencies in Pro Tools. There are a few workarounds that allow H/W buffers of 128 to work on most systems. (Both involve temporarily disabling your network device.) Option 1: Manually Disable the Network Device in your (default) Hardware Profile. Go to the Windows Control Panel and open the "System" applet. On the "Device Manager" tab, expand the "Network adapters" item, and then double click on the icon for your network device. A properties dialog will open. On the "General" tab you'll see a checkbox for "Disable in this hardware profile." Check this box and close all the dialogs. You shouldn't need to reboot -- your network device has now been disabled and Pro Tools LE should perform better with small H/W buffer sizes. To re-enable your Network Device, go back to the Device Manager and uncheck the "Disable in this hardware profile" checkbox. Option 2: Create a New Hardware Profile with your Network Device Disabled. An alternative to manually enabling/disabling the Network Device in the Device Manager (option 1 above) is to create a new Hardware Profile and disable the Network Device in that profile. This option is a bit cleaner/simpler, but does require you to reboot Windows when switching between Profiles. To create a new profile, go to the Windows Control Panel and open the "System" applet. On the "Hardware Profiles" tab select the "Original Configuration" profile (or whatever profile you typically use) and click the "Copy..." button. Name the new Profile "Pro Tools LE" or something similar and press OK. Click OK to close the System Control Applet, and then reboot Windows. Each time you reboot, you'll be given the option to select which Hardware Profile you'd like to use. Select the "Pro Tools LE" profile you just created, and when Windows is fully booted follow the steps in Option 1 (above) to disable the Network Device in your current profile. From now on, whenever you boot Windows using the "Pro Tools LE" hardware profile the Network Device will automatically be disabled. If you boot Windows using the "Original Configuration" Profile, your Network Device will be enabled. Note: Some other devices (in addition to Network Devices) can cause similar problems/conflicts with Pro Tools LE. If these devices are not necessary while running Pro Tools (e.g., other sound devices, modem devices, FireWire/1394 Controller devices, etc.) you can disable them as well as your network card in the "Pro Tools LE" Hardware Profile. If -9093, -9094, or -9128 errors are happening frequently, the methods above can be used to identify which device is causing the problem. By systematically disabling one device at a time (and then running Pro Tools LE to check performance), you can see if the presence of a certain device causes Pro Tools LE to throw errors during playback/record. Systems using hard drives that do not have DMA enabled (see step 7) are prone to -9093,-9094, and -9129 DAE errors. The procedure below will update the driver provider for the Intel Hard Disk Controller from Intel to Microsoft . It should only be attempted if you are having persistent -9093,-9094 or -9129 errors that have not been remedied by Option 1 and 2 above. If your motherboard has an Intel Chipset (See the Dig i001 for Windows compatibility section at www.digidesign.com for more information) the following steps will usually make the DMA parameter available for your IDE Drive: * Shut down your computer and reboot into "Safe" mode by holding down the "F8" or "Ctrl" key at the Windows splash screen (Some PC's may use a different key to enter "Safe" mode, consult with your PC manufacturer if you cannot enter "Safe" mode). * At the Desktop, choose Start Menu Control Panel Add Remove Programs. Select the Intel ATA Storage Driver and remove. * Insert the Windows 98 SE or ME CD Rom in the CD tray and restart your computer. * The Hardware Wizard will automatically update the driver. Restart. * Right-Click on My Computer Choose Properties Device Manager Disk Drives Generic IDE Drive (usually Type 47) Settings. Enable the DMA Parameter. * Enable DMA for other hard drives. Restart. -- "It CAN'T be too loud... some of the red lights aren't even on yet!" - Lorin David Schultz in the control room making even bad news sound good (Remove spamblock to reply) |
#3
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#4
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Paul,
I am using Mbox with Windows XP. It has worked flawlessly. One day I installed AIM (Aol instant messenger) and Mbox/protools crashed on every use. I removed the software, and I'm back to flawless operation. My laptop is a Compaq v2140US with Pentium M centrino and all stock parts. I also a P4 desktop that seemed to not like the Mbox. After reinstalling the Windows XP system and pro tools, flawless. A couple things I noticed. My Mbox needs to be installed on 1 USB port and I need to use it on that port. If I started messing around with plugging it into different USB ports and trying to reinstall on multiple ports, inconsistent results occured. Keeping my fingers crossed... Mike |
#5
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wrote in message
oups.com... Hey there, Paul I down loadednot thinking ( that's me) the 2nd service patch for XP, digi002/protools 6.3 went in a tail spin. Make sure you don't have _that_ 2 nd service patch on your lap top. -- Peace, Ed Bridge Brooklyn N.Y. http://www.bridgeclassicalguitars.com/ please reply to |
#6
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Ed,
Did you uninstall and reinstall pro tools after upgrading to Service Pack 2? Mike |
#7
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"Edward Bridge" wrote:
I down loadednot thinking ( that's me) the 2nd service patch for XP,digi002/protools 6.3 went in a tail spin. Make sure you don't have _that_ 2 nd service patch on your lap top. I've got SP2 on my Xp laptop and it works fine. I never tried it with Pro Tools 6.3, but it worked with 6.4 and is now working with 6.7. -- "It CAN'T be too loud... some of the red lights aren't even on yet!" - Lorin David Schultz in the control room making even bad news sound good (Remove spamblock to reply) |
#8
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wrote in message
ups.com... Ed, Did you uninstall and reinstall pro tools after upgrading to Service Pack 2? Mike No, (this was last summer) I belived I just uninstall service pack 2, I can't be 100 precent, I am 100 precent that after upgrading to service pack 2 , protools did not work. -- Peace, Ed Bridge Brooklyn N.Y. http://www.bridgeclassicalguitars.com/ please reply to |
#10
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Ty,
I've done everything on their website, twice. I can't say that they are particularly helpful with any of this. More like they are negligent. I think it would be reasonable to expect a clear listing of things to do, but for the most part it's a bunch of hints and tips that might work. I've already reinstalled Windows, protools and everything else trying to get this thing to work. Paul |
#11
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#12
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It does work with SP2. But as many of us learned the hard way... you
can't expect your current software to function properly after changing your system. Some software may have to be completely reinstalled, meaning, not only using the uninstall software, but manually finding and removing all files related to the software. Mike |
#13
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#14
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I'm at work now, so not able to test this out, but from some
conversations on the DUC it seems like my problem might be using a USB 2.0 hard drive. I think (hope) that it might be interfering with the MBOX. This would explain a lot. Actually I would really prefer to just use my C drive to record on. I know it is not ideal, but that would be a lot more portable and I have minimal plug in and track count needs. If that worked and I could back up and archive to the external drive I would be fine. here's to hoping. I wish I hadn't installed SP2 last night in a fit of desperation, but we shall see what happens. I still think that support could be a lot better. I've had more trouble with Digidesign stuff than anything else I've ever used. Actually, it's the ONLY stuff that ever gives me any trouble, other than an Epson scanner that I returned. Thanks Paul |
#15
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"Lorin David Schultz" wrote in message
news:Ahbre.61425$tt5.52767@edtnps90... I've got SP2 on my Xp laptop and it works fine. I never tried it with Pro Tools 6.3, but it worked with 6.4 and is now working with 6.7. Hi David and Mike.M I should go back and check on things. . I remember windows did it's "up date" thing last year, and bang, no working protools, I went to digidesign web site and it said, that they were not ready yet for service patch 2. .I guess they are now. :) My PC setup is happy with out SP2, knock on wood.. he he -- Peace, Ed Bridge Brooklyn N.Y. http://www.bridgeclassicalguitars.com/ please reply to |
#16
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![]() "Mike Rivers" wrote in message... I've been telling some virus-related stories here lately and I just discovered this morning that I can't run the update to Zone Alarm. It just won't run at all. I'm beginning to suspect that something is still messed up in Windows (though I haven't resorted to a re-install) perhaps related to a temporary directory that can't be found. But the lack of error messages makes troubleshooting difficult. Is this your Win98SE box ?? DM |
#17
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"You do the best you can, and when you decide that you've wasted enough
time on it, you cut your losses and try something else. There's always a market for your M-Box on eBay. " You know, I thought I had figured it out tonight, and then I realize that no, nothing is going to make this thing work. You are right. It will be on Ebay by the end of the week. Good riddens. I don't want to think about the amount of time I've wasted on this piece of garbaggio. |
#18
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![]() wrote in message... You know, I thought I had figured it out tonight, and then I realize that no, nothing is going to make this thing work. For the life of me, I can't imagine why you've had this box for over a year with no results and not returned it to your dealer or had the product's customer support solve your problem long ago. I don't want to think about the amount of time I've wasted on this piece of garbaggio. You should actually be thinking long and hard about why you are just now posting about this and that you waited so long to do anything that might actually get you some results. -- David Morgan (MAMS) http://www.m-a-m-s DOT com Morgan Audio Media Service Dallas, Texas (214) 662-9901 _______________________________________ http://www.artisan-recordingstudio.com |
#19
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David,
Because I was pretty sure that I would get it to work, and then moved 4 times in the interim. It was the low end of my priority scale, although I certainly wished I had figured it out earlier. It's not my usual, but I really did want success with this thing and still can't figure out how and why it won't work. Anyway, I'm just glad I figured it out. Paul |
#20
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![]() wrote in message... Actually I would really prefer to just use my C drive to record on. I recommend not using your system drive to record on. Throw a partition on there and dedicate the new part to your recording. here's to hoping. I wish I hadn't installed SP2 last night in a fit of desperation, but we shall see what happens. In a fit of desperation? After two people responded that SP 2 had caused them problems? Odd. I still think that support could be a lot better. I've had more trouble with Digidesign stuff than anything else I've ever used. I've heard support is questionable. Actually, it's the ONLY stuff that ever gives me any trouble, other than an Epson scanner that I returned. Then why didn't you return the M-Box a year ago when it didn't work? DM |
#21
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![]() wrote in message oups.com... David, Because I was pretty sure that I would get it to work, and then moved 4 times in the interim. It was the low end of my priority scale, although I certainly wished I had figured it out earlier. It's not my usual, but I really did want success with this thing and still can't figure out how and why it won't work. Anyway, I'm just glad I figured it out. Paul Sorry to be such a pain, Paul... I guess you can tell that I'm the kind of guy that would have pitched a helluva' bitch or got my money refunded right away. g Moving a lot is a bitch, I've been there... so is bum gear. I told the story here, back in spring of 2004, about the line of people at the local guitar center shortly after christmas, who were all returning M-Boxes. It was a real fiasco back then. I would have hoped that more of the bugs could have been worked out by now. DM |
#22
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#23
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#24
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On Mon, 13 Jun 2005 14:51:34 -0400, wrote
(in article .com): I'm at work now, so not able to test this out, but from some conversations on the DUC it seems like my problem might be using a USB 2.0 hard drive. I think (hope) that it might be interfering with the MBOX. This would explain a lot. Actually I would really prefer to just use my C drive to record on. I know it is not ideal, but that would be a lot more portable and I have minimal plug in and track count needs. If that worked and I could back up and archive to the external drive I would be fine. here's to hoping. I wish I hadn't installed SP2 last night in a fit of desperation, but we shall see what happens. I still think that support could be a lot better. I've had more trouble with Digidesign stuff than anything else I've ever used. Actually, it's the ONLY stuff that ever gives me any trouble, other than an Epson scanner that I returned. Thanks Paul Whoa! I'm NOT a PC guy, but in Mac land, the deal is you put the program on your system drive and the audio media (sessions) on another preferrably internal 5400 rpm minimum, (7200 rpm better) drive. I don't know that digi supports USB 2. Anybody? Regards, Ty Ford -- Ty Ford's equipment reviews, audio samples, rates and other audiocentric stuff are at www.tyford.com |
#26
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![]() "Mike Rivers" wrote in message news:znr1118712585k@trad... In article nNore.12570$gL4.12061@trnddc07 writes: related to a temporary directory that can't be found. But the lack of error messages makes troubleshooting difficult. Is this your Win98SE box ?? Nope, on the Win2000 day-to-day computer. I fixed the temporary directory path problem today by changing the environment setting to something else, then changing it back to what it should be. I'm guessing that this got changed in the registry. I wonder what else got changed, and how long it will take me to find it. In my 98SE systems, I use the System File Checker constantly. I had some issues with the Microsoft security patches from March... Security Update for Windows 98 (KB888113) and Security Update for Windows 98 (KB891711) seemed to cause scripting errors when surfing the web. Turns out that something happened to both my IE preferences and to the manner in which Zone Alarm looked at web sites. I can't be real specific, most of this is a wee bit over my head. Anyway, Zone Alarm expired at the end of March, and the stupid web site refused to accept the passwords I had set up for upgrading over the web, so I just went out and bought the newest version. This new version has become bloated and invasive, something that I used to praise ZA of *not* being. Even though I was upset that it was writing things into boot reminders (DOS), I decided to go ahead with the available on-line upgrade. It doubled those entries and added even more BS that is totally unecessary... anti-virus monitoring ?!?!? Holy smoke... now Zone Alarm is trying to tell me how to run my PC. The actions that some of the settings used to take had totally changed, and using my old settings, Zone Alarm was blocking even the most simple little animated .gifs from fully loading. Finally, after much wasted time, I managed to get stable surfing back in place. Well... along come two more Microsoft updates in May.... Cumulative Security Update for Internet Explorer 6 Service Pack 1 (KB890923), and *another* copy of Security Update for Windows 98 (KB891711). The latter of which installed itself in two different locations and if you disable it in startup, or uninstall one copy (which is all that shows up in add/remove), then the other copy, written into the boot, kicks in. On the first re-boot after this, the blue screen of death greeted me with great anger. Before it was over, windows was refusing to boot in any manner other than 'safe' mode. I have no idea what the cause of this was, but it's a symptom that apparently hundreds of people have shared. I don't even know what I did to finally restore my system, and it was a couple of hours in a solid state of shock and panic before I was seeing signs of the system coming back to life and it would boot without going in safe mode. Disabling Zone Alarm allowed me to start resetting things like my screen resolution and other items that were affected. Restarting with ZA let me reset it's security configurations slowly but surely until everything seemed to return to what appreared to be normal. My best assumption, is that the last few security updates were more than meets the eye. Both Microsoft and Zone Alarm had some odd interpretations of security implementation, and they were in *serious* conflict with one another. As the days have passed, problems have again begun to rear their heads with me changing nothing. Once again, ZA is not allowing simple .gifs and a great deal of scripting to load from web pages. I've checked my setting over and over again, and nothing is different from what I've done for the past three years *except* these recent so-called security patches and the new version of Zone Alarm. Once I have everything backed up and can go to storage for my mother- board drivers and a couple of pieces of software, I'm reloading Windows for the first time in over 4 years... and I am going back to Version 3 of Zone Alarm, and I do not plan on installing any updates from Microsoft that were released after December of 2004. Call me paranoid or delusional, but these patches seem to me to be compromising security rather than fixing it. Zone Alarm no longer reports to me when my IP address changes, and a few other little anomalies that don't make any sense. Lo and behold, today there are two more security patches for Win98... I just have the oddest feeling that these are opening doors rather than closing them. I hope the same upgrade & patch path is available and the individual patches haven't been written into something cumulative. I'd really like my computer to work again with the settings for security that I have chosen in the past, without my web browser being more or less compromised by these "fixes". DM |
#27
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![]() "Mike Rivers" wrote in message news:znr1118712585k@trad... In article nNore.12570$gL4.12061@trnddc07 writes: related to a temporary directory that can't be found. But the lack of error messages makes troubleshooting difficult. Is this your Win98SE box ?? Nope, on the Win2000 day-to-day computer. I fixed the temporary directory path problem today by changing the environment setting to something else, then changing it back to what it should be. By the way... the reason that this was on my mind, was that a friend just brough me his old Win98 PC which crashed on his after these latest updates from Microsoft, and he was using the freeware version of ZoneAlarm.... no frills at all. So, I get to bring back to life another PC that I'm very familiar with, over the next couple of days. I'll let you know if I find anything obvious. DM |
#28
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#29
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![]() "Mike Rivers" wrote in message news:znr1118782896k@trad... In article RDFre.2630$kj5.2370@trnddc03 writes: My recollection of SFC is that it works a little differently in Win98 than in 2000 or XP, at least it's more informative and tells you what it's doing. I did run it on the Win2000 computer (that's how I found the missing AUTOEXEC.NT file) and it just runs. It doesn't tell you what it found out of whack, if anything. No advanced options for displaying the results or notifying along the way? You're aware that the first time it runs it reports nothing, yes? The first run is for building a data base; which is why folks should run it the minute the OS install disc is first taken out, and then run after every update or install of software so as to keep up with all changes that occur. I had some issues with the Microsoft security patches from March... Security Update for Windows 98 (KB888113) and Security Update for Windows 98 (KB891711) seemed to cause scripting errors when surfing the web. Turns out that something happened to both my IE preferences and to the manner in which Zone Alarm looked at web sites. What does SFC do when you've installed a patch or update to the operating system? It asks you to put in the original installation CD, so it's possible that it would replace a missing updated file with the old version. Is that what happens? I run it so often, that the only time it asks me for the install disc is in the event of a corrupted file. I created a directory for backing up all files that get booted, and directed SFC to backup any files it was replacing (98SE). But yes, it would be easy to replace a newer version of a file with an older version if one wasn't careful or simply wanted to go backward for some reason. The newest file would be backed up as well before the old one would go in it's place. This new version has become bloated and invasive, something that I used to praise ZA of *not* being. I'm just using the free version. I figured it was working but just for kicks I went to the Gibson Research web site (grc.com) and played with their Shields Up test. It trys to probe all the ports (or the first 1000 or so) and tells you if they're open, closed, or stealth (the probe gets no response from your machine). With Zone Alarm turned on, it showed stealth for all of my ports. So I shut down Zone Alarm, ran the port probe test again, and it still showed them all as stealt. So maybe my router is doing that, or my ISP is. I figure that if there's really a problem, Gibson would want to show it in his test since he's trying to sell stuff that seals up computers. I'm not so sure any more. Version 5.xx (pro) is simply not acting right. Active program icons never dissappear from it's display even though they've been shut down for hours.... many more funny anomalies, too. The computer my friend brought over was running the free version of ZA, and it has locked up tighter that a drum after getting 4 of the 6 updates (the last two only came out a week or so back, and he was already dead in the water. As the days have passed, problems have again begun to rear their heads with me changing nothing. Once again, ZA is not allowing simple .gifs and a great deal of scripting to load from web pages. Honestly, I'd feel more comfortable if it blocked something now and then. I do get pop-ups when some program or Windows service that I have't put on the "good guy" list tried to access the Internet. Real Player is one example. If I want to use it to play a non-downloadable file, I'll anser the pop-up with "allow" but won't tell it to always allow that program to access the internet. I want to know when it's "phoning home" and then don't let it. Same here. I don't even use an exceptions list. I tell it to ask me for approval on every piece of software, even those I access the net with quite often (FTP, AdAware, etc) except IE and OE. But I've been disappointed. It hasn't tried to access the Internet other than when I sent it there. Do you use Real JukeBox? It tries every time it's opened, just like Windows Media Player.exe and Setupwmp.exe do when you launch the MS media player. Call me paranoid or delusional, but these patches seem to me to be compromising security rather than fixing it. Zone Alarm no longer reports to me when my IP address changes, and a few other little anomalies that don't make any sense. I don't recall that I ever saw that (I'm sure it changed now and then when I was on AOL dial-up) but then I've only been using the program for less than two years. Maybe I never got an old enough veresion. I don't think the free version has that warning, and even in the Pro version it's fairly peculiar to just DSL/cable dynamic (changing) IP addresses. Lo and behold, today there are two more security patches for Win98... Who says Microsoft doesn't support old versions. G My point exactly. Two years ago Microsoft Windows Update site claimed that support for 98 & 98SE would only be available for a few more weeks. I think it was discussed here as a reason to move on to newer OSes. However, now here we are in 2005 and MS has offered 6 new "patches" since Christmas. Since I got them two at a time, I can't tell you which ones caused the problem; but each time, they caused my formerly reliable firewall to crash wildly. Why should Windows patches for an 8 year old operating system be alienating a stable and reliable firewall? So now, I'm thinking both MS *and* ZLabs are digging too deep. Anyway, I only mentioned this because your temporary problem sounded a little like a couple I'm privy to. Your conspiracy-minded acquaintance, DM |
#31
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#32
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#33
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#34
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