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SplaTTercell
 
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Default Aardvark Aardsync II - need some troubleshooting advice

Hi,

I have an Aardsync II that I have been using for years now with my Pro
Tools Mix Plus system. I've never had a problem with it, until now, I
think. For the past few weeks I've noticed random blasts of white
noise and clicking coming through my system, it's loud enough to peak
the meters on my Presonus Central Station. I've worked with digital
audio long enough to know that clicking and popping in your audio
usually means a timing issue with the interface. As if that weren't
bad enough suddenly today my audio just went dead and all I had was a
buzzing sound. Not quite like a 60 cycle hum, but similar. I started
trying to narrow the problem down and sure enough, as soon as I
switched off the Aardsync, the buzzing stopped instantly.

I turned my Furman unit completely off and back on again and the
buzzing stopped, but I have a feeling this is the start of a Aardsync
failure. Anyone know of a place I can contact about this? I did a
search for Aardvark and found a useless website that doesn't seem to
even be operated by them. Are they out of business? Anyone know
where I could get this repaired if necessary? Failing that, what
would be a good replacement unit? I was told this Aardsync II was
better than the actual Digidesign USD generator, is that true?

Any info would be much appreciated!

Thanks,
-S
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Ken
 
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Hi there, I experienced similar failure with my Aard Sync II recently
too, and have been unable to contact Aardvark, and was told they are
bellyup.
I was able to send it to Aardvark just before they stopped replying,
they sent it back stating it would cost more to fix than they thought I
would wanted to spend..Thanks!!
Any help as to who could repair these units, I 'd also appreciate
hearing from you.
Ken





SplaTTercell wrote:
Hi,

I have an Aardsync II that I have been using for years now with my Pro
Tools Mix Plus system. I've never had a problem with it, until now, I
think. For the past few weeks I've noticed random blasts of white
noise and clicking coming through my system, it's loud enough to peak
the meters on my Presonus Central Station. I've worked with digital
audio long enough to know that clicking and popping in your audio
usually means a timing issue with the interface. As if that weren't
bad enough suddenly today my audio just went dead and all I had was a
buzzing sound. Not quite like a 60 cycle hum, but similar. I started
trying to narrow the problem down and sure enough, as soon as I
switched off the Aardsync, the buzzing stopped instantly.

I turned my Furman unit completely off and back on again and the
buzzing stopped, but I have a feeling this is the start of a Aardsync
failure. Anyone know of a place I can contact about this? I did a
search for Aardvark and found a useless website that doesn't seem to
even be operated by them. Are they out of business? Anyone know
where I could get this repaired if necessary? Failing that, what
would be a good replacement unit? I was told this Aardsync II was
better than the actual Digidesign USD generator, is that true?

Any info would be much appreciated!

Thanks,
-S


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SplaTTercell
 
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Hi Ken,

So what did you replace the Aardsync with? I'm thinking of picking up
a Digidesign USD unit off Ebay as they are about half the price of the
Aard.

I'm going to continue searching in the meantime for a repair place for
this Aard unit. If I come across any place I will post a follow-up.

-S

On Wed, 26 Jan 2005 13:50:05 GMT, Ken wrote:

Hi there, I experienced similar failure with my Aard Sync II recently
too, and have been unable to contact Aardvark, and was told they are
bellyup.
I was able to send it to Aardvark just before they stopped replying,
they sent it back stating it would cost more to fix than they thought I
would wanted to spend..Thanks!!
Any help as to who could repair these units, I 'd also appreciate
hearing from you.
Ken





SplaTTercell wrote:
Hi,

I have an Aardsync II that I have been using for years now with my Pro
Tools Mix Plus system. I've never had a problem with it, until now, I
think. For the past few weeks I've noticed random blasts of white
noise and clicking coming through my system, it's loud enough to peak
the meters on my Presonus Central Station. I've worked with digital
audio long enough to know that clicking and popping in your audio
usually means a timing issue with the interface. As if that weren't
bad enough suddenly today my audio just went dead and all I had was a
buzzing sound. Not quite like a 60 cycle hum, but similar. I started
trying to narrow the problem down and sure enough, as soon as I
switched off the Aardsync, the buzzing stopped instantly.

I turned my Furman unit completely off and back on again and the
buzzing stopped, but I have a feeling this is the start of a Aardsync
failure. Anyone know of a place I can contact about this? I did a
search for Aardvark and found a useless website that doesn't seem to
even be operated by them. Are they out of business? Anyone know
where I could get this repaired if necessary? Failing that, what
would be a good replacement unit? I was told this Aardsync II was
better than the actual Digidesign USD generator, is that true?

Any info would be much appreciated!

Thanks,
-S


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Ken
 
Posts: n/a
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I'm currently using my Rosetta 800 96k's word clock out to supply clock
to my digital board.
I hear the Apogee is absolutely superb, you may want to check into that
if your wallet can stand the heat!
Any one that knows of someone who can repair a Sync I ,I'd be greatful
to hear from them
Ken


SplaTTercell wrote:
Hi Ken,

So what did you replace the Aardsync with? I'm thinking of picking up
a Digidesign USD unit off Ebay as they are about half the price of the
Aard.

I'm going to continue searching in the meantime for a repair place for
this Aard unit. If I come across any place I will post a follow-up.

-S

On Wed, 26 Jan 2005 13:50:05 GMT, Ken wrote:


Hi there, I experienced similar failure with my Aard Sync II recently
too, and have been unable to contact Aardvark, and was told they are
bellyup.
I was able to send it to Aardvark just before they stopped replying,
they sent it back stating it would cost more to fix than they thought I
would wanted to spend..Thanks!!
Any help as to who could repair these units, I 'd also appreciate
hearing from you.
Ken





SplaTTercell wrote:

Hi,

I have an Aardsync II that I have been using for years now with my Pro
Tools Mix Plus system. I've never had a problem with it, until now, I
think. For the past few weeks I've noticed random blasts of white
noise and clicking coming through my system, it's loud enough to peak
the meters on my Presonus Central Station. I've worked with digital
audio long enough to know that clicking and popping in your audio
usually means a timing issue with the interface. As if that weren't
bad enough suddenly today my audio just went dead and all I had was a
buzzing sound. Not quite like a 60 cycle hum, but similar. I started
trying to narrow the problem down and sure enough, as soon as I
switched off the Aardsync, the buzzing stopped instantly.

I turned my Furman unit completely off and back on again and the
buzzing stopped, but I have a feeling this is the start of a Aardsync
failure. Anyone know of a place I can contact about this? I did a
search for Aardvark and found a useless website that doesn't seem to
even be operated by them. Are they out of business? Anyone know
where I could get this repaired if necessary? Failing that, what
would be a good replacement unit? I was told this Aardsync II was
better than the actual Digidesign USD generator, is that true?

Any info would be much appreciated!

Thanks,
-S




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