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Hello,
I just wanted to let everyone know what a great repair experience I just completed with Radial Engineering in Canada. My Tonebone Classic pedal developed a faulty stomp switch after 8 months of weekly gigs. I emailed Radial and crossed my fingers. Less than 12 hours later Paul Blake answered my mail and invited me to send the pedal in for warranty repair. 10 days (including the July 4th holiday and two border crossings) and zero hassles later I got my pedal back today in perfect working condition. Here's to Paul Blake and the Radial Engineering customer care team for an excellent job! David Hoskins Seattle, WA |
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