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  #1   Report Post  
Crazy Cat
 
Posts: n/a
Default Cool Edit 2000 Problems

Sorry if this is the wrong group to post this, but I didn't where to ask
this question.

I purchased and installed Cool Edit 2000 on a Windows 2000 machine back
when the company was owned by Syntrillium. Recently, I had to rebuild
the machine.

When I ran ce2kmain.exe, the Cool Edit 2000 installation program a
dialog box appeared indicating, 'Cool Edit appears to be open as the
following application : Cool Edit, Would you like setup to close it for
you?'. I clicked OK, and the program installs without a hitch. Now I run
ce2kreg.exe to register the program, enter my registration information,
and the program indicates all is fine, however when I start Cool Edit
2000, it comes up in its shareware mode. I tried installing this on two
different operating systems, 2000 and XP with no success (I even tried
installing in safe mode). Has anyone ever seen such a problem, and if so
how did you solve it? When I call Adobe, they tell me that even though
their records indicate that I indeed did purchase Cool Edit 2000, they
no longer support the product, and I am SOL, though I can by their
****ty overpriced product Audition for 69 bucks.

Any lawyers out there know what one's chances of winning a small claims
suit against Adobe for the price of the original software and add-ons (I
had also purchased the noise reduction add-on, which won't work on the
so-called unregistered copy of COol Edit)?

Thanks for any help,

Crazy
  #2   Report Post  
Steve King
 
Posts: n/a
Default

"Crazy Cat" wrote in message
...
Sorry if this is the wrong group to post this, but I didn't where to ask
this question.

I purchased and installed Cool Edit 2000 on a Windows 2000 machine back
when the company was owned by Syntrillium. Recently, I had to rebuild
the machine.

When I ran ce2kmain.exe, the Cool Edit 2000 installation program a
dialog box appeared indicating, 'Cool Edit appears to be open as the
following application : Cool Edit, Would you like setup to close it for
you?'. I clicked OK, and the program installs without a hitch. Now I run
ce2kreg.exe to register the program, enter my registration information,
and the program indicates all is fine, however when I start Cool Edit
2000, it comes up in its shareware mode. I tried installing this on two
different operating systems, 2000 and XP with no success (I even tried
installing in safe mode). Has anyone ever seen such a problem, and if so
how did you solve it? When I call Adobe, they tell me that even though
their records indicate that I indeed did purchase Cool Edit 2000, they
no longer support the product, and I am SOL, though I can by their
****ty overpriced product Audition for 69 bucks.



I take it that you are unhappy. However, to call Audition (Cool Edit Pro)
either ****ty or overpriced is just silly. It is still the best bang for
the buck in digital audio, IMO. You should jump at the upgrade at $69. You
will have way more functionality than Cool Edit 2000; you'll get the noise
reduction package as an integral part of the software; you'll get
multi-track capabilities; and, you get a plethora of compression/EQ/&
processing that only comes as added cost plug ins on most audio software.
Get a grip.

Steve King


Any lawyers out there know what one's chances of winning a small claims
suit against Adobe for the price of the original software and add-ons (I
had also purchased the noise reduction add-on, which won't work on the
so-called unregistered copy of COol Edit)?

Thanks for any help,

Crazy



  #3   Report Post  
 
Posts: n/a
Default

Crazy Cat wrote:

. Recently, I had to rebuild the machine. ...
When I ran ... the Cool Edit 2000 installation program a
dialog box appeared indicating



they no longer support the product, and I am SOL, though I can by their
****ty overpriced product Audition for 69 bucks.



Lots of softwares will do this to you. it's even worse when the old program
is needed for the rebuild.

I bought the Audition upgrade and very pleased with the improvements.

Otherwise, I recommend erasing all traces of it and installing only after
changing your system date to the registration date.
  #4   Report Post  
Crazy Cat
 
Posts: n/a
Default

"Steve King" wrote in
:

"Crazy Cat" wrote in message
...
Sorry if this is the wrong group to post this, but I didn't where to
ask this question.

I purchased and installed Cool Edit 2000 on a Windows 2000 machine
back when the company was owned by Syntrillium. Recently, I had to
rebuild the machine.

When I ran ce2kmain.exe, the Cool Edit 2000 installation program a
dialog box appeared indicating, 'Cool Edit appears to be open as the
following application : Cool Edit, Would you like setup to close it
for you?'. I clicked OK, and the program installs without a hitch.
Now I run ce2kreg.exe to register the program, enter my registration
information, and the program indicates all is fine, however when I
start Cool Edit 2000, it comes up in its shareware mode. I tried
installing this on two different operating systems, 2000 and XP with
no success (I even tried installing in safe mode). Has anyone ever
seen such a problem, and if so how did you solve it? When I call
Adobe, they tell me that even though their records indicate that I
indeed did purchase Cool Edit 2000, they no longer support the
product, and I am SOL, though I can by their ****ty overpriced
product Audition for 69 bucks.



I take it that you are unhappy. However, to call Audition (Cool Edit
Pro) either ****ty or overpriced is just silly.


OK, ****ty in that it is like buying a 200 month cable package with all
the movie channels, when all I want is the Discovery channel.
Unfortunately, unlike cable, I'm stuck buying everything, even if I'll
only use about 20 % of it.

It is still the best
bang for the buck in digital audio, IMO.


Correction, 169 is what they want for the upgrade, and I don't need the
functionality of a 169 piece of software.

You should jump at the
upgrade at $69. You will have way more functionality than Cool Edit
2000; you'll get the noise reduction package as an integral part of
the software; you'll get multi-track capabilities; and, you get a
plethora of compression/EQ/& processing that only comes as added cost
plug ins on most audio software.


I don't need multi-track capabilities or EQ processing. The nice thing
about Cool Edit is that you didn't have to pay 200 for stuff you didn't
need, you could pay for a basic piece of software and add modules as you
desired.

Get a grip.


I see that you are an Adobe apologist. So sorry to offend, Mr. Gotbucks.


Steve King


Any lawyers out there know what one's chances of winning a small
claims suit against Adobe for the price of the original software and
add-ons (I had also purchased the noise reduction add-on, which won't
work on the so-called unregistered copy of COol Edit)?

Thanks for any help,

Crazy




  #5   Report Post  
Neil Gould
 
Posts: n/a
Default

Recently, Crazy Cat posted:

When I ran ce2kmain.exe, the Cool Edit 2000 installation program a
dialog box appeared indicating, 'Cool Edit appears to be open as the
following application : Cool Edit, Would you like setup to close it
for you?'. I clicked OK, and the program installs without a hitch.
Now I run ce2kreg.exe to register the program, enter my registration
information, and the program indicates all is fine, however when I
start Cool Edit 2000, it comes up in its shareware mode.

This sounds like you weren't logged in as administrator during the
install, or that you logged in as a user without administrative priveleges
after you installed. Either of those scenarios could cause what you are
seeing with software of a vintage earlier than Win2k.

Any lawyers out there know what one's chances of winning a small
claims suit against Adobe for the price of the original software and
add-ons (I had also purchased the noise reduction add-on, which won't
work on the so-called unregistered copy of COol Edit)?

It doesn't take a lawyer to know that you'd be wasting your time and
money. Figure out why you can't install your program correctly, or move
on.

Neil




  #6   Report Post  
Arny Krueger
 
Posts: n/a
Default

Crazy Cat wrote:
Sorry if this is the wrong group to post this, but I didn't where to
ask this question.


I purchased and installed Cool Edit 2000 on a Windows 2000 machine
back when the company was owned by Syntrillium. Recently, I had to
rebuild the machine.


When I ran ce2kmain.exe, the Cool Edit 2000 installation program a
dialog box appeared indicating, 'Cool Edit appears to be open as the
following application : Cool Edit, Would you like setup to close it
for you?'. I clicked OK, and the program installs without a hitch.
Now I run ce2kreg.exe to register the program, enter my registration
information, and the program indicates all is fine, however when I
start Cool Edit 2000, it comes up in its shareware mode.


Which says that CE2K must have been updated someplace along the way, because
it is known to run and be registerable under Win2K and XP.

I tried installing this on two different operating systems, 2000 and XP

with
no success (I even tried installing in safe mode). Has anyone ever
seen such a problem, and if so how did you solve it?


When I call
Adobe, they tell me that even though their records indicate that I
indeed did purchase Cool Edit 2000, they no longer support the
product, and I am SOL, though I can by their ****ty overpriced
product Audition for 69 bucks.


Thereby turning down what is widely perceived to be one of the deals of the
century. BTW, this opportunity is not likely to last forever.

Any lawyers out there know what one's chances of winning a small
claims suit against Adobe for the price of the original software and
add-ons (I had also purchased the noise reduction add-on, which won't
work on the so-called unregistered copy of COol Edit)?


Check the warranty on the original software. You probably purchased the
software with some kind of a 30 day money-back warranty, and after that your
license fee became non-refundable.

If you are looking for something for free, try downloading Audacity or
Goldwave.


  #7   Report Post  
Norbert Hahn
 
Posts: n/a
Default

Crazy Cat wrote:

Sorry if this is the wrong group to post this, but I didn't where to ask
this question.

I purchased and installed Cool Edit 2000 on a Windows 2000 machine back
when the company was owned by Syntrillium. Recently, I had to rebuild
the machine.


Did you install the operating system on a clean disk?

When I ran ce2kmain.exe, the Cool Edit 2000 installation program a
dialog box appeared indicating, 'Cool Edit appears to be open as the
following application : Cool Edit, Would you like setup to close it for
you?'. I clicked OK, and the program installs without a hitch. Now I run
ce2kreg.exe to register the program, enter my registration information,
and the program indicates all is fine, however when I start Cool Edit
2000, it comes up in its shareware mode.


I had a similar problem with Cooledit Pro version 1.2a and Win 98 SE
except that it did not run in shareware mode but continued to prompt
for the registration. I was left with version 1.2.

Later I moved my work to a different computer which was built from
scratch but had Windows XP. No problem there.

Norbert

  #8   Report Post  
Mike Rivers
 
Posts: n/a
Default


In article writes:

When I call
Adobe, they tell me that even though their records indicate that I
indeed did purchase Cool Edit 2000, they no longer support the
product, and I am SOL, though I can by their ****ty overpriced
product Audition for 69 bucks.


Thereby turning down what is widely perceived to be one of the deals of the
century. BTW, this opportunity is not likely to last forever.


Still, I have to agree with the original poster that it's not
reasonable for the company to not help him to continue to use the
software which they acknowledge he has a right to use. Surely there's
some trace of the old program left somewhere that didn't go away in
his rebuild, probably in the registry.

It's easy to say "search the registry for any reference to the
product" but the manufacturers know that people know that, so
sometimes they disguise the name. It's almost certainly documented
inside the company, and it's a bit unreasonable that they're not
willing to find the person who can research that and tell the user how
to re-install his program.

When a company is sold, it's reasonable for there to be some
continuity of support for legacy products. I know they're not going to
make any money by helping him out, but they can at least keep good
will and a good image. I'm disappointed at this and I don't even use
any of the Cool Edit or Adobe audio products.



--
I'm really Mike Rivers )
However, until the spam goes away or Hell freezes over,
lots of IP addresses are blocked from this system. If
you e-mail me and it bounces, use your secret decoder ring
and reach me he double-m-eleven-double-zero at yahoo
  #9   Report Post  
Arny Krueger
 
Posts: n/a
Default

Mike Rivers wrote:

In article
writes:


When I call
Adobe, they tell me that even though their records indicate that I
indeed did purchase Cool Edit 2000, they no longer support the
product, and I am SOL, though I can by their ****ty overpriced
product Audition for 69 bucks.


Thereby turning down what is widely perceived to be one of the deals
of the century. BTW, this opportunity is not likely to last forever.


Still, I have to agree with the original poster that it's not
reasonable for the company to not help him to continue to use the
software which they acknowledge he has a right to use.


They are offering him some help, he just doesn't like the help that they are
offering him.

Surely there's
some trace of the old program left somewhere that didn't go away in
his rebuild, probably in the registry.


Or in some .ini file someplace. CE had a lot of them!

It's easy to say "search the registry for any reference to the
product" but the manufacturers know that people know that, so
sometimes they disguise the name. It's almost certainly documented
inside the company, and it's a bit unreasonable that they're not
willing to find the person who can research that and tell the user how
to re-install his program.


One problem is that he is looking for individualized help. Another is that
he is demeaning their flagship audio product.

When a company is sold, it's reasonable for there to be some
continuity of support for legacy products.


Adobe is providing "some continunity of support". It's just not pleasing
this guy.

I know they're not going to
make any money by helping him out, but they can at least keep good
will and a good image.


Do you care to comment on the good faith the poster showed with this
statement?

"...though I can by their ****ty overpriced product Audition for 69 bucks"

Gosh, that makes me feel so good, as an Audition owner. Adobe bent so far
over backward for the CE2K users that they make me look a little foolish to
have ever owned CEP. Trust me, I paid more than 69 bucks over and above what
I paid for the version of CE I had before CEP.

I'm disappointed at this and I don't even use
any of the Cool Edit or Adobe audio products.


I think the OP is trying to exploit that. He bears some culpability for his
situation which he does not seem to want to take responsibility for. Did he
make a bad decision by not doing a totally clean install, for example?



  #10   Report Post  
Kurt Duncan
 
Posts: n/a
Default

It appears that you're using the wrong software for your application. What
is your application?

"Crazy Cat" wrote in message OK, ****ty in
that it is like buying a 200 month cable package with all
the movie channels, when all I want is the Discovery channel.
Unfortunately, unlike cable, I'm stuck buying everything, even if I'll
only use about 20 % of it.





  #11   Report Post  
Arny Krueger
 
Posts: n/a
Default

Kurt Duncan wrote:

It appears that you're using the wrong software for your application.
What is your application?


Sounds like he's doing transcription of noisy media. LPs? Cassettes?

Having done more than a little of that, I'm surprised he has no use for
equalizers. Must be quite the purist!


  #12   Report Post  
paul
 
Posts: n/a
Default

would you tell a robbery victim "tough sh_t! next time give all your money
away and you won't have to worry about that."

If you sell something you should support it. If I sell something (I work
with a major manufacturer who will for now remain nameless) I will support
it even after we change the new version of our product (we don't sell
software).

paul

"Arny Krueger" wrote in message
...
Mike Rivers wrote:

In article
writes:


When I call
Adobe, they tell me that even though their records indicate that I
indeed did purchase Cool Edit 2000, they no longer support the
product, and I am SOL, though I can by their ****ty overpriced
product Audition for 69 bucks.


Thereby turning down what is widely perceived to be one of the deals
of the century. BTW, this opportunity is not likely to last forever.


Still, I have to agree with the original poster that it's not
reasonable for the company to not help him to continue to use the
software which they acknowledge he has a right to use.


They are offering him some help, he just doesn't like the help that they

are
offering him.

Surely there's
some trace of the old program left somewhere that didn't go away in
his rebuild, probably in the registry.


Or in some .ini file someplace. CE had a lot of them!

It's easy to say "search the registry for any reference to the
product" but the manufacturers know that people know that, so
sometimes they disguise the name. It's almost certainly documented
inside the company, and it's a bit unreasonable that they're not
willing to find the person who can research that and tell the user how
to re-install his program.


One problem is that he is looking for individualized help. Another is that
he is demeaning their flagship audio product.

When a company is sold, it's reasonable for there to be some
continuity of support for legacy products.


Adobe is providing "some continunity of support". It's just not pleasing
this guy.

I know they're not going to
make any money by helping him out, but they can at least keep good
will and a good image.


Do you care to comment on the good faith the poster showed with this
statement?

"...though I can by their ****ty overpriced product Audition for 69

bucks"

Gosh, that makes me feel so good, as an Audition owner. Adobe bent so far
over backward for the CE2K users that they make me look a little foolish

to
have ever owned CEP. Trust me, I paid more than 69 bucks over and above

what
I paid for the version of CE I had before CEP.

I'm disappointed at this and I don't even use
any of the Cool Edit or Adobe audio products.


I think the OP is trying to exploit that. He bears some culpability for

his
situation which he does not seem to want to take responsibility for. Did

he
make a bad decision by not doing a totally clean install, for example?





  #13   Report Post  
Arny Krueger
 
Posts: n/a
Default

paul wrote:
would you tell a robbery victim "tough sh_t! next time give all your
money away and you won't have to worry about that."


Show me the robbery in this context.

If you sell something you should support it.


AFAIK, no legal agreement can say it lasts "forever".

If I sell something (I
work with a major manufacturer who will for now remain nameless) I
will support it even after we change the new version of our product
(we don't sell software).


So did Adobe. It's all about opinions of the form that the support took.

Legally speaking, any contract any CE2K user had was with Syntrilluim.
Usually, software sales agreements like this carefully sever promises made
by the original owner/author of the software.

I believe that Syntrillum made no specific promises to refund money after
the trial period was up. They can't legally promise to fix all problems,
either.


  #14   Report Post  
S O'Neill
 
Posts: n/a
Default

Crazy Cat wrote:

Sorry if this is the wrong group to post this, but I didn't where to ask
this question.

I purchased and installed Cool Edit 2000 on a Windows 2000 machine back
when the company was owned by Syntrillium. Recently, I had to rebuild
the machine.

When I ran ce2kmain.exe, the Cool Edit 2000 installation program a
dialog box appeared indicating, 'Cool Edit appears to be open as the
following application : Cool Edit, Would you like setup to close it for
you?'. I clicked OK, and the program installs without a hitch. Now I run
ce2kreg.exe to register the program, enter my registration information,
and the program indicates all is fine, however when I start Cool Edit
2000, it comes up in its shareware mode. I tried installing this on two
different operating systems, 2000 and XP with no success (I even tried
installing in safe mode). Has anyone ever seen such a problem, and if so
how did you solve it? When I call Adobe, they tell me that even though
their records indicate that I indeed did purchase Cool Edit 2000, they
no longer support the product, and I am SOL, though I can by their
****ty overpriced product Audition for 69 bucks.

Any lawyers out there know what one's chances of winning a small claims
suit against Adobe for the price of the original software and add-ons (I
had also purchased the noise reduction add-on, which won't work on the
so-called unregistered copy of COol Edit)?

Thanks for any help,

Crazy



This was a known issue with CE2k and it was in an email from them that I found
the cure. Email is long gone, but it basically amounted to a squeaky-clean install:

1. uninstall.
2. delete \WINNT\cool.ini
3. delete its registry subtree (HKEY_LOCAL_MACHINE\SOFTWARE\Syntrillium\CE2000).
4. Delete \Program Files\Cool2000 folder
5. reinstall.


  #15   Report Post  
Crazy Cat
 
Posts: n/a
Default

Norbert Hahn wrote in
:

Crazy Cat wrote:

Sorry if this is the wrong group to post this, but I didn't where to

ask
this question.

I purchased and installed Cool Edit 2000 on a Windows 2000 machine

back
when the company was owned by Syntrillium. Recently, I had to rebuild
the machine.


Did you install the operating system on a clean disk?


Actually, now that I think of it, I reformatted only the c: partition,
which is where I install the operating system, but I didn't clean the
partition where I had originally installed Cool Edit. I did delete the
Program Files directory in that drive though.


When I ran ce2kmain.exe, the Cool Edit 2000 installation program a
dialog box appeared indicating, 'Cool Edit appears to be open as the
following application : Cool Edit, Would you like setup to close it

for
you?'. I clicked OK, and the program installs without a hitch. Now I

run
ce2kreg.exe to register the program, enter my registration

information,
and the program indicates all is fine, however when I start Cool Edit
2000, it comes up in its shareware mode.


I had a similar problem with Cooledit Pro version 1.2a and Win 98 SE
except that it did not run in shareware mode but continued to prompt
for the registration. I was left with version 1.2.

Later I moved my work to a different computer which was built from
scratch but had Windows XP. No problem there.


Yes, neither machine was totally cleaned, though I did totally reformat
the partition where I installed the OS. If there's a file hanging around
how do I find it?


Norbert



Thanks for your help.

Crazy



  #17   Report Post  
Scott Dorsey
 
Posts: n/a
Default

Crazy Cat wrote:
"Arny Krueger" wrote in news:tLednVKfYKbH0gfdRVn-
:

Kurt Duncan wrote:

It appears that you're using the wrong software for your application.
What is your application?


Sounds like he's doing transcription of noisy media. LPs? Cassettes?

Having done more than a little of that, I'm surprised he has no use

for
equalizers. Must be quite the purist!


Taking some old time radio files encoded in MP3 and cutting out
commercials. Sometimes I amplify them, but that's it. I actually rarely
use the noise removal feature since it ran really slowly on the old
machine (should run faster on my new machine, but I never tried it).


That's terrible! The commercials are the BEST PART!
--scott

.... Pink Pussycat wine, the New York State wine. It's the wine that makes
you feel good and you KNOW what I mean. So next time you go to the grocery
store, don't just ask for wine, ask for Pink Pussycat wine with the pink label

--
"C'est un Nagra. C'est suisse, et tres, tres precis."
  #18   Report Post  
Crazy Cat
 
Posts: n/a
Default

"Arny Krueger" wrote in
:

Mike Rivers wrote:

In article
writes:


When I call
Adobe, they tell me that even though their records indicate that I
indeed did purchase Cool Edit 2000, they no longer support the
product, and I am SOL, though I can by their ****ty overpriced
product Audition for 69 bucks.


Thereby turning down what is widely perceived to be one of the deals
of the century. BTW, this opportunity is not likely to last
forever.


Still, I have to agree with the original poster that it's not
reasonable for the company to not help him to continue to use the
software which they acknowledge he has a right to use.


They are offering him some help, he just doesn't like the help that
they are offering him.


Their 'help' amounts to asking me to shell out $169 (the 69 dollar
figure I originally gave was incorrect -- that's for Cool Edit Pro
users) to upgrade to another product, even though I'm quite pleased with
the one I had before. Kind of like telling someone who's lost the key to
their Corolla, for 3000 we'll let you 'upgrade' to a Camry, even though
all I want is the key to my Corolla!!!


Surely there's
some trace of the old program left somewhere that didn't go away in
his rebuild, probably in the registry.


Or in some .ini file someplace. CE had a lot of them!

It's easy to say "search the registry for any reference to the
product" but the manufacturers know that people know that, so
sometimes they disguise the name. It's almost certainly documented
inside the company, and it's a bit unreasonable that they're not
willing to find the person who can research that and tell the user
how to re-install his program.


One problem is that he is looking for individualized help.


Well, if they hadn't removed Syntrillium's help pages (gee, I wonder how
much it would cost them to keep those somewhere on their servers?) I
likely wouldn't have to ask for individualized help.

Another is
that he is demeaning their flagship audio product.


Boo-hoo. I didn't demean it to them personally, so that's definitely no
excuse.


When a company is sold, it's reasonable for there to be some
continuity of support for legacy products.


Adobe is providing "some continunity of support". It's just not
pleasing this guy.


You have an interesting way of defining 'continunity (sic) of support'.
So I imagine if your cable went out and the cable company hit you with a
200 dollar bill to reinstall cable you wouldn't squawk?


I know they're not going to
make any money by helping him out, but they can at least keep good
will and a good image.


Do you care to comment on the good faith the poster showed with this
statement?

"...though I can by their ****ty overpriced product Audition for 69
bucks"

Gosh, that makes me feel so good, as an Audition owner. Adobe bent so
far over backward for the CE2K users that they make me look a little
foolish to have ever owned CEP.


More like they bent over the CE2K users.

Trust me, I paid more than 69 bucks
over and above what I paid for the version of CE I had before CEP.

I'm disappointed at this and I don't even use
any of the Cool Edit or Adobe audio products.


I think the OP is trying to exploit that. He bears some culpability
for his situation which he does not seem to want to take
responsibility for. Did he make a bad decision by not doing a totally
clean install, for example?




  #19   Report Post  
Crazy Cat
 
Posts: n/a
Default

S O'Neill wrote in
:

Crazy Cat wrote:

Sorry if this is the wrong group to post this, but I didn't where to
ask this question.

I purchased and installed Cool Edit 2000 on a Windows 2000 machine
back when the company was owned by Syntrillium. Recently, I had to
rebuild the machine.

When I ran ce2kmain.exe, the Cool Edit 2000 installation program a
dialog box appeared indicating, 'Cool Edit appears to be open as the
following application : Cool Edit, Would you like setup to close it
for you?'. I clicked OK, and the program installs without a hitch.
Now I run ce2kreg.exe to register the program, enter my registration
information, and the program indicates all is fine, however when I
start Cool Edit 2000, it comes up in its shareware mode. I tried
installing this on two different operating systems, 2000 and XP with
no success (I even tried installing in safe mode). Has anyone ever
seen such a problem, and if so how did you solve it? When I call
Adobe, they tell me that even though their records indicate that I
indeed did purchase Cool Edit 2000, they no longer support the
product, and I am SOL, though I can by their ****ty overpriced
product Audition for 69 bucks.

Any lawyers out there know what one's chances of winning a small
claims suit against Adobe for the price of the original software and
add-ons (I had also purchased the noise reduction add-on, which won't
work on the so-called unregistered copy of COol Edit)?

Thanks for any help,

Crazy



This was a known issue with CE2k and it was in an email from them that
I found the cure. Email is long gone, but it basically amounted to a
squeaky-clean install:

1. uninstall.
2. delete \WINNT\cool.ini
3. delete its registry subtree
(HKEY_LOCAL_MACHINE\SOFTWARE\Syntrillium\CE2000). 4. Delete \Program
Files\Cool2000 folder 5. reinstall.



Thanks S O'Neill. I tried this but still am getting the same problems.
Sigh. Guess I'm SOL.

Thanks for your help.

Crazy

  #21   Report Post  
Arny Krueger
 
Posts: n/a
Default

Crazy Cat wrote:
S O'Neill wrote in
:


This was a known issue with CE2k and it was in an email from them
that I found the cure. Email is long gone, but it basically
amounted to a squeaky-clean install:

1. uninstall.
2. delete \WINNT\cool.ini
3. delete its registry subtree
(HKEY_LOCAL_MACHINE\SOFTWARE\Syntrillium\CE2000). 4. Delete \Program
Files\Cool2000 folder 5. reinstall.


Thanks S O'Neill. I tried this but still am getting the same problems.
Sigh. Guess I'm SOL.


There's one other place to look. Fill in *username* as appropriate:

C:\documents and settings\*username*\application data\syntrillium\


  #22   Report Post  
S O'Neill
 
Posts: n/a
Default

Arny Krueger wrote:

Crazy Cat wrote:

S O'Neill wrote in
:



This was a known issue with CE2k and it was in an email from them
that I found the cure. Email is long gone, but it basically
amounted to a squeaky-clean install:

1. uninstall.
2. delete \WINNT\cool.ini
3. delete its registry subtree
(HKEY_LOCAL_MACHINE\SOFTWARE\Syntrillium\CE2000 ). 4. Delete \Program
Files\Cool2000 folder 5. reinstall.



Thanks S O'Neill. I tried this but still am getting the same problems.
Sigh. Guess I'm SOL.



There's one other place to look. Fill in *username* as appropriate:

C:\documents and settings\*username*\application data\syntrillium\


OMG, you've got it. There was something not quite right about what I
remembered, and that's it. I jut took a look there and it all came back to me.
Yes, those were the key files to delete.


  #23   Report Post  
Arny Krueger
 
Posts: n/a
Default

S O'Neill wrote:
Arny Krueger wrote:

Crazy Cat wrote:

S O'Neill wrote in
:



This was a known issue with CE2k and it was in an email from them
that I found the cure. Email is long gone, but it basically
amounted to a squeaky-clean install:

1. uninstall.
2. delete \WINNT\cool.ini
3. delete its registry subtree
(HKEY_LOCAL_MACHINE\SOFTWARE\Syntrillium\CE2000). 4. Delete
\Program Files\Cool2000 folder 5. reinstall.



Thanks S O'Neill. I tried this but still am getting the same
problems. Sigh. Guess I'm SOL.



There's one other place to look. Fill in *username* as appropriate:

C:\documents and settings\*username*\application data\syntrillium\


OMG, you've got it. There was something not quite right about what I
remembered, and that's it. I jut took a look there and it all came
back to me. Yes, those were the key files to delete.


I had a similar problem with CEP a year or two agon that went away when I
was VERY thorough about cleaning off the disk. I've seen it mentioned
lately - CEP kept complaining about an incomplete install or something like
that. When I asked Syntrillium about it at the time, I got no helpful
answer. I guess I was an early victim because later on they had a fix, but
so did I! ;-)


  #24   Report Post  
Crazy Cat
 
Posts: n/a
Default

"Arny Krueger" wrote in
:

S O'Neill wrote:
Arny Krueger wrote:

Crazy Cat wrote:

S O'Neill wrote in
:


This was a known issue with CE2k and it was in an email from them
that I found the cure. Email is long gone, but it basically
amounted to a squeaky-clean install:

1. uninstall.
2. delete \WINNT\cool.ini
3. delete its registry subtree
(HKEY_LOCAL_MACHINE\SOFTWARE\Syntrillium\CE2000). 4. Delete
\Program Files\Cool2000 folder 5. reinstall.


Thanks S O'Neill. I tried this but still am getting the same
problems. Sigh. Guess I'm SOL.


There's one other place to look. Fill in *username* as appropriate:

C:\documents and settings\*username*\application data\syntrillium\


OMG, you've got it. There was something not quite right about what I
remembered, and that's it. I jut took a look there and it all came
back to me. Yes, those were the key files to delete.


I had a similar problem with CEP a year or two agon that went away
when I was VERY thorough about cleaning off the disk. I've seen it
mentioned lately - CEP kept complaining about an incomplete install or
something like that. When I asked Syntrillium about it at the time, I
got no helpful answer. I guess I was an early victim because later on
they had a fix, but so did I! ;-)


Still didn't work. Looks like I'll really need to clean that system, not
any time soon though. I'll try Audacity for now since my needs are
simple. Thanks and if you find there's anything else you missed please
post.

THanks!! Usenet rules!

Crazy
  #27   Report Post  
Norbert Hahn
 
Posts: n/a
Default

Crazy Cat wrote:

Yes, neither machine was totally cleaned, though I did totally reformat
the partition where I installed the OS. If there's a file hanging around
how do I find it?


It could either be a flat file but more likely some entry in the registry.
As CE is installed by the Windows Installer there may something left over
in that section of the registry - but I'm not sure about that.

OTOH, parts of cool.ini are "mirrored" in the user part of the registry
but not as plain text.

Norbert

  #28   Report Post  
S O'Neill
 
Posts: n/a
Default

Crazy Cat wrote:

"Arny Krueger" wrote in
:


S O'Neill wrote:

Arny Krueger wrote:


Crazy Cat wrote:


S O'Neill wrote in
:


This was a known issue with CE2k and it was in an email from them
that I found the cure. Email is long gone, but it basically
amounted to a squeaky-clean install:

1. uninstall.
2. delete \WINNT\cool.ini
3. delete its registry subtree
(HKEY_LOCAL_MACHINE\SOFTWARE\Syntrillium\CE2 000). 4. Delete
\Program Files\Cool2000 folder 5. reinstall.


Thanks S O'Neill. I tried this but still am getting the same
problems. Sigh. Guess I'm SOL.


There's one other place to look. Fill in *username* as appropriate:

C:\documents and settings\*username*\application data\syntrillium\

OMG, you've got it. There was something not quite right about what I
remembered, and that's it. I jut took a look there and it all came
back to me. Yes, those were the key files to delete.


I had a similar problem with CEP a year or two agon that went away
when I was VERY thorough about cleaning off the disk. I've seen it
mentioned lately - CEP kept complaining about an incomplete install or
something like that. When I asked Syntrillium about it at the time, I
got no helpful answer. I guess I was an early victim because later on
they had a fix, but so did I! ;-)



Still didn't work. Looks like I'll really need to clean that system, not
any time soon though. I'll try Audacity for now since my needs are
simple. Thanks and if you find there's anything else you missed please
post.


That should have been step 5, before reinstall. Gotta get it all out.
I have found that rebooting after uninstalling, then rebooting after
deleting, then rebooting after installing is sometimes a good way to get
windoze to behave.



  #29   Report Post  
Arny Krueger
 
Posts: n/a
Default

S O'Neill wrote:
Crazy Cat wrote:

"Arny Krueger" wrote in
:


S O'Neill wrote:

Arny Krueger wrote:


Crazy Cat wrote:


S O'Neill wrote in
:


This was a known issue with CE2k and it was in an email from
them that I found the cure. Email is long gone, but it
basically amounted to a squeaky-clean install:

1. uninstall.
2. delete \WINNT\cool.ini
3. delete its registry subtree
(HKEY_LOCAL_MACHINE\SOFTWARE\Syntrillium\CE2000). 4. Delete
\Program Files\Cool2000 folder 5. reinstall.


Thanks S O'Neill. I tried this but still am getting the same
problems. Sigh. Guess I'm SOL.


There's one other place to look. Fill in *username* as
appropriate:

C:\documents and settings\*username*\application data\syntrillium\

OMG, you've got it. There was something not quite right about
what I remembered, and that's it. I jut took a look there and it
all came back to me. Yes, those were the key files to delete.

I had a similar problem with CEP a year or two agon that went away
when I was VERY thorough about cleaning off the disk. I've seen it
mentioned lately - CEP kept complaining about an incomplete install
or something like that. When I asked Syntrillium about it at the
time, I got no helpful answer. I guess I was an early victim
because later on they had a fix, but so did I! ;-)



Still didn't work. Looks like I'll really need to clean that system,
not any time soon though. I'll try Audacity for now since my needs
are simple. Thanks and if you find there's anything else you missed
please post.


That should have been step 5, before reinstall. Gotta get it all out.
I have found that rebooting after uninstalling, then rebooting after
deleting, then rebooting after installing is sometimes a good way to
get windoze to behave.


Some of that is because this information can be explicitly or implicitly
cached.

I think this is the whole procedu

1. Reboot

2 uninstall.

3. Reboot.

4. In the name of your windows folder (usually windows) and delete:
C: \*windowsfolder* \cool.ini

5. Delete cooledit's registry subtree
(HKEY_LOCAL_MACHINE\SOFTWARE\Syntrillium\CE2000).

6. Fill in the name of your cooledit folder in program files and delete this
folder:

C:\Program Files\*cooleditfolder*

7. Fill in *username* as appropriate and delete:

C:\documents and settings\*username*\application data\syntrillium\

8. Reboot

9. reinstall.



  #30   Report Post  
James Perrett
 
Posts: n/a
Default

Crazy Cat wrote:

Sorry if this is the wrong group to post this, but I didn't where to ask
this question.

I purchased and installed Cool Edit 2000 on a Windows 2000 machine back
when the company was owned by Syntrillium. Recently, I had to rebuild
the machine.

When I ran ce2kmain.exe, the Cool Edit 2000 installation program a
dialog box appeared indicating, 'Cool Edit appears to be open as the
following application : Cool Edit, Would you like setup to close it for
you?'. I clicked OK, and the program installs without a hitch. Now I run
ce2kreg.exe to register the program, enter my registration information,
and the program indicates all is fine, however when I start Cool Edit
2000, it comes up in its shareware mode. I tried installing this on two
different operating systems, 2000 and XP with no success (I even tried
installing in safe mode). Has anyone ever seen such a problem, and if so
how did you solve it? When I call Adobe, they tell me that even though
their records indicate that I indeed did purchase Cool Edit 2000, they
no longer support the product, and I am SOL, though I can by their
****ty overpriced product Audition for 69 bucks.


While I can't really help with your problem, you could always check out
the Cool Edit/Audition user forums at www.audiomasters.org or at the
Adobe website. There are plenty of CE2k users around.

Cheers.

James.
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