Laurence Payne wrote:

Is this REALLY a business where we brush aside potential customers,
instead of taking a few minutes to be pleasant and maybe point them
toward someone who does offer the service they want?

You're a contractor. You build houses. Somebody calls up wanting to know
how much a house costs, and they're expecting to hear a number about
one-quarter of the cost of a basic house. Further, they have no house
plans, no lot or land, and no financing. How much time can you invest in
nothing?

You seem to think whoever is an audio pro must take whatever work and
even nonwork that can dial a phone. We might be whores but we have our
druthers.

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ha