On Tue, 30 Dec 2003 18:17:39 -0800, "ScottW"
wrote:


"dave weil" wrote in message
.. .
On Tue, 30 Dec 2003 14:42:06 -0800, "ScottW"
wrote:


"dave weil" wrote in message
.. .

Hey, I was just in Washington DC over Christmas and I'm here to
tell
you that I *saw* the Bill of Rights at the National Archives and
it's
still here, despite the best efforts of some to make it disappear.

I'll admit though that the ink was faded, and I wasn't happy that
there was about a 45 minute wait to view it. I should have been
allowed to the front of the line. This isn't my idea of customer
service.

What happened? Did the deli run out of the special?

You've never *been* to the National Archives, I take it.

Nope, you have a problem with that?

No, not at all. I just wanted to establish that you didn't know what
you were talking about, that's all...

We've already established you don't know much about quality
cusotmer service. Even?

Nope. Because I'm an expert in dealing with customer service. All you
have to do is look at my tip percentages night after night and look at
the thousands of members of the public that I deal with over the span
of a year.

Match that, office rat.