"Peter Larsen" wrote in message
...

... One does not
gain customers by offending people,

Experience in the retail industries suggests that this theory, one that was
commonly believed 30 years ago, is dead wrong. Prosecuting every single
offender no matter how young they are or how inexpensive the stolen property
has significantly reduced shoplifting in the United States. The word gets
around and the problem goes away because the benefits simply aren't worth
the risk. Word of mouth remains the strongest agent for change that there
is.

--
Bob Olhsson Audio Mastery, Nashville TN
Mastering, Audio for Picture, Mix Evaluation and Quality Control
Over 40 years making people sound better than they ever imagined!
615.385.8051 http://www.hyperback.com