Mike Rivers wrote:
Did anyone report what the actual problem was? Did the replaced units
work as specified? Manufacturers don't like to tell customers (and
potential customers) "Oops, we goofed." There's rarely a product
recall unless there's a safety problem, for example a power supply
that's improperly insultated and there's an electrical shock hazard,
or a tendency to burst into flames. Generally software updates (if
that fixes a problem) are issued and those who learn about them get
them.
This week's news:
Finally I got informed that Tascam has stated the following:
- The problem is known at Tascam;
- There are only 4 people / units in the world having this problem;
- The new firmware has been sent to my reseller; I could have an
upgrade from the current version 1.0.
The thing with the 4 people sound strange to me. Either most
people don't record drums or whole band-gigs or Tascam just
counted the bug reports in forums and newsgroups. ;-
What they did not say is whether the firmware upgrade will
solve the problem or if it is just a try.
Anyway: I will not stay with the Tascam.
PC
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