Mytek

[Paul McGlashan]

Hi - just wondering if anyone else is having trouble dealing with Mytek
recently. We've had a significant order placed for a while and despite
initial assurances of it shipping any day, some weeks have now gone by
without any response to queries.

Paul

[Michal]

Dear Paul,

To deal with Mytek, you probably want to talk to me as the person in
charge. It's true we have taken extended time to deliver orders lately
which is mostly due to our very small company working over capacity as with
our Stereo96 units we have opened a whole new market and met with
unexpected demand. Additionally, sometimes I need 2-3 days to reply to
email as I have to handle to reply to over 50 everyday as compared to
recent 20 ontop of avalanche of phone calls. We are trying t ohandle the
orders the best way we can, but ask our customers to be patient as we are
adjusting to this new lucky situation.

I want to assure you your order will be fulfilled soon and the wait is
worth wating for, as I will quote two recent customers:


From: "Solar Power Studios" <mail/at/solarpowerstudios.com>

Hi,

I've just received the Stereo 96 AD and DA. It was a rather long wait, but
very well worth it! I honestly never thought converters could make such a
big difference.()

....................................

Clarence Tan
Solar Power Studios

++++++++++++++++++++++

In a message dated 11/10/2003 4:16:57 PM, ivo/at/savita.cz writes:


>regards from Prague. Just brought home Mytek stereo AD. I did not believe
>you much when you said that Rosetta and Mytek will be the same leap as
>001
>and Rosetta. Just tried very little bit now (vocals, guitar, flute) - and
>with amazement I must say that you were right ... Mytek is so much more
>open, detailed and natural. Comparing to it, Rosetta sound a bit narrow
>and
>muffled ...
>
>Thanks
>
>Best regards,
>
>Ivo




Paul McGlashan wrote:

> Hi - just wondering if anyone else is having trouble dealing with Mytek
> recently. We've had a significant order placed for a while and despite
> initial assurances of it shipping any day, some weeks have now gone by
> without any response to queries.
>
> Paul

[Paul McGlashan]

Thanks for the reassurance - glad to hear you're flat out meeting orders.
I'm sure the wait will be worth it.

Patiently yours,

Paul

"Michal" > wrote in message
il.from.there...
> Dear Paul,
>
> To deal with Mytek, you probably want to talk to me as the person in
> charge. It's true we have taken extended time to deliver orders lately
> which is mostly due to our very small company working over capacity as
with
> our Stereo96 units we have opened a whole new market and met with
> unexpected demand. Additionally, sometimes I need 2-3 days to reply to
> email as I have to handle to reply to over 50 everyday as compared to
> recent 20 ontop of avalanche of phone calls. We are trying t ohandle the
> orders the best way we can, but ask our customers to be patient as we are
> adjusting to this new lucky situation.
>
> I want to assure you your order will be fulfilled soon and the wait is
> worth wating for, as I will quote two recent customers:
>
>
> From: "Solar Power Studios" <mail/at/solarpowerstudios.com>
>
> Hi,
>
> I've just received the Stereo 96 AD and DA. It was a rather long wait, but
> very well worth it! I honestly never thought converters could make such a
> big difference.()
>
> ...................................
>
> Clarence Tan
> Solar Power Studios
>
> ++++++++++++++++++++++
>
> In a message dated 11/10/2003 4:16:57 PM, ivo/at/savita.cz writes:
>
>
> >regards from Prague. Just brought home Mytek stereo AD. I did not believe
> >you much when you said that Rosetta and Mytek will be the same leap as
> >001
> >and Rosetta. Just tried very little bit now (vocals, guitar, flute) - and
> >with amazement I must say that you were right ... Mytek is so much more
> >open, detailed and natural. Comparing to it, Rosetta sound a bit narrow
> >and
> >muffled ...
> >
> >Thanks
> >
> >Best regards,
> >
> >Ivo
>
>
>
>
> Paul McGlashan wrote:
>
> > Hi - just wondering if anyone else is having trouble dealing with Mytek
> > recently. We've had a significant order placed for a while and despite
> > initial assurances of it shipping any day, some weeks have now gone by
> > without any response to queries.
> >
> > Paul
>

[Nathan Eldred]

"Paul McGlashan" > wrote in message >...
> Hi - just wondering if anyone else is having trouble dealing with Mytek
> recently. We've had a significant order placed for a while and despite
> initial assurances of it shipping any day, some weeks have now gone by
> without any response to queries.
>
> Paul

Mytek is a very small company, and like Michal the owner said, they
didn't expect the huge amount of orders and positive response from the
2 channel units (although just to float my own boat, I knew it would
be extremely popular a year ago and expected exactly this response
from the public). Michal **always** comes through, but it just may
take a while. If he doesn't get back to you right away, it's actually
a good sign, it means he's busy getting the gear together asap. And,
IMO, it will definitely be worth the wait.

Nathan Eldred
http://www.atlasproaudio.com

[Paul McGlashan]

Thanks Nathan - just a little bit of communication goes a long way, and now
that I understand the situation everything is cool.

Cheers, Paul

"Nathan Eldred" > wrote in message
om...
> "Paul McGlashan" > wrote in message
>...
> > Hi - just wondering if anyone else is having trouble dealing with Mytek
> > recently. We've had a significant order placed for a while and despite
> > initial assurances of it shipping any day, some weeks have now gone by
> > without any response to queries.
> >
> > Paul
>
> Mytek is a very small company, and like Michal the owner said, they
> didn't expect the huge amount of orders and positive response from the
> 2 channel units (although just to float my own boat, I knew it would
> be extremely popular a year ago and expected exactly this response
> from the public). Michal **always** comes through, but it just may
> take a while. If he doesn't get back to you right away, it's actually
> a good sign, it means he's busy getting the gear together asap. And,
> IMO, it will definitely be worth the wait.
>
> Nathan Eldred
> http://www.atlasproaudio.com