Syntrillium Cool Edit 2000 - support?

[Howard Davis]

A few months ago - in July - I purchased Cool Edit 2000 from Syntrillium
Software.
BIG MISTAKE!

I used it one time, along with Feurio CD Manager, to do post-production work
on a studio recorded master. It took a bit of time but I was successful. Now
I am attempting to use it again, but it appears defective, unable to import
files from Feurio.

Seeking support on the linked website, I'm told that Adobe Systems purchased
the "technology assets" of Syntrillium last May (before I bought the
software), has discontinued Cool Edit 2000, and does not support it. They do
however sell an upgrade for $99, or their new Adobe Audition for $299!

This is a ripoff. I paid for this software just a few months ago. I should
be entitled to either tech support or at least a partial refund for its
becoming defective so soon.

Any suggestions?

[Arny Krueger]

"Howard Davis" > wrote in message

> A few months ago - in July - I purchased Cool Edit 2000 from
> Syntrillium Software.
> BIG MISTAKE!
>
> I used it one time, along with Feurio CD Manager, to do
> post-production work on a studio recorded master. It took a bit of
> time but I was successful. Now I am attempting to use it again, but
> it appears defective, unable to import files from Feurio.
>
> Seeking support on the linked website, I'm told that Adobe Systems
> purchased the "technology assets" of Syntrillium last May (before I
> bought the software), has discontinued Cool Edit 2000, and does not
> support it. They do however sell an upgrade for $99, or their new
> Adobe Audition for $299!
>
> This is a ripoff. I paid for this software just a few months ago. I
> should be entitled to either tech support or at least a partial
> refund for its becoming defective so soon.
>
> Any suggestions?

Pay the $99 for the upgrade. That gives you full-tilt Adobe Audition for
less than $200 out-of-pocket, a deal and a half.

[Randy Yates]

Howard Davis wrote:

> A few months ago - in July - I purchased Cool Edit 2000 from Syntrillium
> Software.
> BIG MISTAKE!
>
> I used it one time, along with Feurio CD Manager, to do post-production work
> on a studio recorded master. It took a bit of time but I was successful. Now
> I am attempting to use it again, but it appears defective, unable to import
> files from Feurio.
>
> Seeking support on the linked website, I'm told that Adobe Systems purchased
> the "technology assets" of Syntrillium last May (before I bought the
> software), has discontinued Cool Edit 2000, and does not support it. They do
> however sell an upgrade for $99, or their new Adobe Audition for $299!
>
> This is a ripoff. I paid for this software just a few months ago. I should
> be entitled to either tech support or at least a partial refund for its
> becoming defective so soon.
>
> Any suggestions?

Have you tried getting your money back from the place you bought it?

I agree - this is crap. Adobe should support the existing Syntrillium
customers. I will remember this.
--
% Randy Yates % "...the answer lies within your soul
%% Fuquay-Varina, NC % 'cause no one knows which side
%%% 919-577-9882 % the coin will fall."
%%%% > % 'Big Wheels', *Out of the Blue*, ELO
http://home.earthlink.net/~yatescr

[Trevor Wilson]

"Randy Yates" > wrote in message
link.net...
> Howard Davis wrote:
>
> > A few months ago - in July - I purchased Cool Edit 2000 from
Syntrillium
> > Software.
> > BIG MISTAKE!
> >
> > I used it one time, along with Feurio CD Manager, to do post-production
work
> > on a studio recorded master. It took a bit of time but I was successful.
Now
> > I am attempting to use it again, but it appears defective, unable to
import
> > files from Feurio.
> >
> > Seeking support on the linked website, I'm told that Adobe Systems
purchased
> > the "technology assets" of Syntrillium last May (before I bought the
> > software), has discontinued Cool Edit 2000, and does not support it.
They do
> > however sell an upgrade for $99, or their new Adobe Audition for $299!
> >
> > This is a ripoff. I paid for this software just a few months ago. I
should
> > be entitled to either tech support or at least a partial refund for its
> > becoming defective so soon.
> >
> > Any suggestions?
>
> Have you tried getting your money back from the place you bought it?
>
> I agree - this is crap. Adobe should support the existing Syntrillium
> customers. I will remember this.

**Yeah, like that'll bother them. I dropped 600 Bucks on a (reasonably) high
end video card, a few years ago. The company never released decent drivers
for the damned card. I swore that I would never buy a Diamond product ever
again. Like that worried them. I gave up and bought an 80 Dollar card which
performed better, around 18 months later.


--
Trevor Wilson
www.rageaudio.com.au

[Randy Yates]

Trevor Wilson wrote:
> [...]
> **Yeah, like that'll bother them.

I really don't care if it bothers them or not. That is not my concern. My
concern is that I buy products, and influence my company to buy products,
from sources that honor their agreements. Otherwise you may very well
be throwing money away, as Howard did.
--
% Randy Yates % "...the answer lies within your soul
%% Fuquay-Varina, NC % 'cause no one knows which side
%%% 919-577-9882 % the coin will fall."
%%%% > % 'Big Wheels', *Out of the Blue*, ELO
http://home.earthlink.net/~yatescr

[[email protected]]

"Howard Davis" cross-posted to several groups:

>A few months ago - in July - I purchased Cool Edit 2000 from Syntrillium
>Software.
>BIG MISTAKE!
>
>I used it one time, along with Feurio CD Manager, to do post-production work
>on a studio recorded master. It took a bit of time but I was successful. Now
>I am attempting to use it again, but it appears defective, unable to import
>files from Feurio.
>
>Seeking support on the linked website, I'm told that Adobe Systems purchased
>the "technology assets" of Syntrillium last May (before I bought the
>software), has discontinued Cool Edit 2000, and does not support it. They do
>however sell an upgrade for $99, or their new Adobe Audition for $299!
>
>This is a ripoff. I paid for this software just a few months ago. I should
>be entitled to either tech support or at least a partial refund for its
>becoming defective so soon.
>
>Any suggestions?

I have no suggestions for getting a better response from Adobe and can't
help you with your problem of "importing Feurio files" because I don't know
what a "Feurio file" is. Furthermore, since it worked for you before, you
can't blame the software without first reviewing what has changed in your
environment.

I do know that Adobe doesn't offer a Cool2000 upgrade at all, so I don't
know what you're talking about there either.

The $99 upgrade to Audition is a bargain. Although it's billed as a new
name for CE pro, it actually has many improvements over the final version
of CE pro and, in my environment, I find these improvements very valuable
and welcome. As the word spreads, I expect it will leave the competition in
the dust.

[P Stamler]

Try uninstalling and reinstalling CE2000. You may find it works after all.

It's also possible Feurio is producing files with an oddity that CE doesn't
like. Can you export from Feurio to a different format, then import to CE?

Peace,
Paul

[Clive Backham]

On Wed, 22 Oct 2003 23:48:24 GMT, "Howard Davis"
> wrote:

>A few months ago - in July - I purchased Cool Edit 2000 from Syntrillium
>Software.
>BIG MISTAKE!
>
>I used it one time, along with Feurio CD Manager, to do post-production work
>on a studio recorded master. It took a bit of time but I was successful. Now
>I am attempting to use it again, but it appears defective, unable to import
>files from Feurio.
>
>Seeking support on the linked website, I'm told that Adobe Systems purchased
>the "technology assets" of Syntrillium last May (before I bought the
>software), has discontinued Cool Edit 2000, and does not support it. They do
>however sell an upgrade for $99, or their new Adobe Audition for $299!
>
>This is a ripoff. I paid for this software just a few months ago. I should
>be entitled to either tech support or at least a partial refund for its
>becoming defective so soon.

OK, there are many issues raised here, and my opinions won't seem to
be congruent with others who have posted here, but bear with me....

1. CE2000 is probably the finest 2-channel audio editor that was ever
available at a reasonable price. The fact that you managed to acquire
a copy briefly before Adobe snatched it away from us is, in my view, a
positive result. Far from a big mistake. If you genuinely feel you
don't want it any more, I'm sure that if you offered it for sale you
would have hundreds of people lining up to take it off your hands for
the full price you paid. (You will, of course, have to sell it to only
one person, and remove it from your own PC).

2. The fact that CE2000 refuses to import a file created by Feurio is
surprising. What format do you expect that file to be in? In my
experience, CE2000 successfully reads a wide variety of file formats,
and even if it can't recognise the header, it will allow you to import
it "raw" by explicitly saying what the word depth, sample rate, etc
are.

3. Unless you need multi-track capability, I don't really see what the
point would be of upgrading to Adobe Audition.

4. Your point about support is a good one. Adobe have not done the
decent thing, here.

[Arny Krueger]

"Howard Davis" > wrote in message

> A few months ago - in July - I purchased Cool Edit 2000 from
> Syntrillium Software.
> BIG MISTAKE!
>
> I used it one time, along with Feurio CD Manager, to do
> post-production work on a studio recorded master. It took a bit of
> time but I was successful. Now I am attempting to use it again, but
> it appears defective, unable to import files from Feurio.

How do you know that the problem isn't Feurio's fault or a fault of your
procedures?

What sort of support are you getting from the people who support Feurio?

[Neil Gould]

Recently, > posted:
>
> The $99 upgrade to Audition is a bargain. Although it's billed as a
> new name for CE pro, it actually has many improvements over the final
> version of CE pro and, in my environment, I find these improvements
> very valuable and welcome.
>
Could you elaborate on this a bit? As a CEP 2.1 user, I've downloaded
Audition, but haven't installed it because I understand that Adobe
extracted the CD burning tool, for one. That seems like a "downgrade" to
me. However, if there are really improvements over CEP 2.1, I may be
tempted to go ahead and try it out.

Regards,

Neil

[Neil Gould]

Recently, Clive Backham > posted:

I agree with your points with the exception of these:
>
> 3. Unless you need multi-track capability, I don't really see what the
> point would be of upgrading to Adobe Audition.
>
Since you don't *lose* capability by going with Audition, what you *gain*
is continued support for an application that is still alive. It's
completely possible to use Audition without ever seeing the multi-track
view. Sure, CE2000 is a great app. CEP / Audition is better, and the
upgrade price from Adobe is quite generous. In short, you'll get an app
that you won't be able to beat for $1,000 for under $200 total.

> 4. Your point about support is a good one. Adobe have not done the
> decent thing, here.
>
I disagree completely with this. It more than likely was the deal that was
struck between Syntrillium and Adobe that short-changed the CE2000
community. As Adobe wasn't interested in CE2000, Syntrillium may have been
able to retain that app along with the utilities that also got dumped.
However, continued support and/or development may not have been possible
without the technology that went into CEP. So, they were between a rock
and a hard place. It's not about being "decent".

So, those insisting that CE2000 is/was all they ever needed have but to
retain their copies of that app. It will do everythinig it ever did into
the foreseable future.

Neil

[Arny Krueger]

"Neil Gould" > wrote in message
link.net

> Recently, > posted:

>> The $99 upgrade to Audition is a bargain. Although it's billed as a
>> new name for CE pro, it actually has many improvements over the final
>> version of CE pro and, in my environment, I find these improvements
>> very valuable and welcome.

There may be *improvements*, but the one that is most visible to me is the
Adobe name, which I value at about $0.00.

> Could you elaborate on this a bit? As a CEP 2.1 user, I've downloaded
> Audition, but haven't installed it because I understand that Adobe
> extracted the CD burning tool, for one.

Well, the CD burning tool was beta-test, and it is a little rough around the
edges. That all said I've swum past the rough edges and use it routinely for
mastering new work.

> That seems like a "downgrade" to me.

I was hoping that Adobe with all their great programming and system analysis
resources would take the beta test burner "all the way" to production, but
that didn't happen. Yet. It may never happen, or it may. Who knows?

>However, if there are really improvements over CEP 2.1, I may
> be tempted to go ahead and try it out.

I've got both and use both interchangeably, except of course I have to
account for the deletion of the beta CD burning tool from Audition.

[Arny Krueger]

"Neil Gould" > wrote in message
hlink.net


> It more than likely was the deal
> that was struck between Syntrillium and Adobe that short-changed the
> CE2000 community.

At least in the short term. Adobe could turn around and re-release CE2000 as
"Audition Lite" or some such. They've got a track record for doing such a
thing.

> As Adobe wasn't interested in CE2000, Syntrillium
> may have been able to retain that app along with the utilities that
> also got dumped.

The early news releases sounded to me like that might be in the offing. I
seem to recall reading words like: Buy the technology. But in the end, it
seems to me like Adobe bought Syntrillium lock, stock and barrel. The
earlier statements might have had the purpose of *helping* the negotiations.
They were no doubt true, but there are shadings of meanings...

>However, continued support and/or development may
> not have been possible without the technology that went into CEP. So,
> they were between a rock and a hard place. It's not about being
> "decent".

This sort of thing is known as "A Business Decision". Sometimes an oxymoron,
nevertheless, stuff happens.

> So, those insisting that CE2000 is/was all they ever needed have but
> to retain their copies of that app. It will do everything it ever
> did into the foreseeable future.

Yup, although the upgrade paths that used to cost like $30 and up got
coalesced into one big bite at $99.

[Neil Gould]

Recently, Arny Krueger > posted:

> "Neil Gould" > wrote in message
>> Could you elaborate on this a bit? As a CEP 2.1 user, I've downloaded
>> Audition, but haven't installed it because I understand that Adobe
>> extracted the CD burning tool, for one.
>
> Well, the CD burning tool was beta-test, and it is a little rough
> around the edges. That all said I've swum past the rough edges and
> use it routinely for mastering new work.
>
Same here, except that I haven't found rough edges so much as a paradigm
shift in the way that it works compared to other products. That said, its
integration into CEP is marvelous, as I can go straight from full 32-bit
mixes to CD in one step, with all my preferences for SRC applied on the
fly. I don't to want lose that capability unless compensated by some other
"must haves" that make it worth the extra effort. So far, I haven't
discovered those "improvements", hence my question.

> I've got both and use both interchangeably, except of course I have to
> account for the deletion of the beta CD burning tool from Audition.
>
So, there is no problem with having both installed simultaneously? If
that's true, I may go ahead and do so just to get familiar with it.

Regards,

Neil

[Arny Krueger]

"Neil Gould" > wrote in message
hlink.net
> Recently, Arny Krueger > posted:

>> I've got both and use both interchangeably, except of course I have
>> to account for the deletion of the beta CD burning tool from
>> Audition.

> So, there is no problem with having both installed simultaneously? If
> that's true, I may go ahead and do so just to get familiar with it.

The only place they interfere that I know of is that setting changes in
Audition seem to show up in CEP 2.1 and vice-versa. That's either a bug or a
feature depending on your preferences.

[Arny Krueger]

"Trevor Wilson" > wrote in message


> **Yeah, like that'll bother them. I dropped 600 Bucks on a
> (reasonably) high end video card, a few years ago.

Video cards are a very volatile market. Also people should note that this is
$Au, not $US. Exchange is something around 2:1.

>The company never
> released decent drivers for the damned card. I swore that I would
> never buy a Diamond product ever again. Like that worried them. I
> gave up and bought an 80 Dollar card which performed better, around
> 18 months later.

There is some justice.

Try finding a new model Diamond video card for sale. AFAIK, mission
impossible.

If I've got this right, Diamond changed their name to Sonic Blue and now
mostly pump MP3 players.

[Norbert Hahn]

On Thu, 23 Oct 2003 08:27:10 GMT, (Clive
Backham) wrote:

>2. The fact that CE2000 refuses to import a file created by Feurio is
>surprising. What format do you expect that file to be in?

Feurio is a CD writing program specialized on audio CDs and operates
on two different files, the music, which is contained in wav files and
the other file type is the project file, which is called cue sheet in
some other programs.

If we get some more information about the files that CE2000 refuses
to read, we can provide more help.

Norbert

[Norbert Hahn]

On Thu, 23 Oct 2003 08:41:43 -0400, "Arny Krueger" >
wrote:

>The only place they interfere that I know of is that setting changes in
>Audition seem to show up in CEP 2.1 and vice-versa. That's either a bug or a
>feature depending on your preferences.
>
That's somehow strange as CEP 2.1 stores the settings in the environ-
ment of the user (at least in Windows XP) in the folder

Application Data -> Syntrillium -> Cooledit Pro -> 2.1 -> cool.ini,
coolcust.ini etc. while Audion settings are stored in

Application Data -> Adobe -> Audition -> 1.0 -> Audcust.ini etc.

Other data is stored in the Registry, but different keywords are used
there as well. The only major difference I found between the programs
is the different naming of the native board - I have to use the system
clipboard to copy data between the two.

I use both programs quite often, usually one active instance of each.
As both programms look somewhat different, it's easier for me the see
which program is active when I switch programs.

I've never missed the CD burning capabilites of CEP as I use Feurio
for that. It has lots of features to assist in layouting the CD. Otoh
I seldom use the track editor of Feurio which is rather simple.

Norbert

[Arny Krueger]

"Norbert Hahn" > wrote in message

> On Thu, 23 Oct 2003 08:41:43 -0400, "Arny Krueger" >
> wrote:
>
>> The only place they interfere that I know of is that setting changes
>> in Audition seem to show up in CEP 2.1 and vice-versa. That's either
>> a bug or a feature depending on your preferences.
>>
> That's somehow strange as CEP 2.1 stores the settings in the environ-
> ment of the user (at least in Windows XP) in the folder
>
> Application Data -> Syntrillium -> Cooledit Pro -> 2.1 -> cool.ini,
> coolcust.ini etc. while Audion settings are stored in
>
> Application Data -> Adobe -> Audition -> 1.0 -> Audcust.ini etc.


Yeah, I'm aware of that, so that's why I've been scratching my head. Thanks
for confirming my analysis.

> Other data is stored in the Registry, but different keywords are used
> there as well. The only major difference I found between the programs
> is the different naming of the native board - I have to use the system
> clipboard to copy data between the two.

Agreed.

> I use both programs quite often, usually one active instance of each.
> As both programms look somewhat different, it's easier for me the see
> which program is active when I switch programs.

I generally use one at a time, but yes they do run side-by-side for me, too.

> I've never missed the CD burning capabilities of CEP as I use Feurio
> for that. It has lots of features to assist in layouting the CD. Otoh
> I seldom use the track editor of Feurio which is rather simple.

It's been a while since I last used Feurio. It's nice when CD interfaces are
built into the tool (e.g., Apple iTunes) - and CEP 2.1 + the beta burner did
that. I hope it's coming back.

[Gary]

"Trevor Wilson" > wrote in message >...
> I swore that I would never buy a Diamond product ever
> again. Like that worried them.

Well... where is Diamond today? I think the answer is "nowhere".

[Brian Takei]

Arny Krueger ) in article <0aidnXvERZJGTQqiRVn-
> wrote:
>
> There is some justice.
>
> Try finding a new model Diamond video card for sale. AFAIK, mission
> impossible.
>
> If I've got this right, Diamond changed their name to Sonic Blue and now
> mostly pump MP3 players.


I believe Diamond has been around since the early 80's, and well
regarded by many in its day. They're perhaps best known by many these
days for defending themselves against the RIAA, who sued them
[unsuccessfully] a few years ago to try and prevent the release of the
Diamond Rio mp3 player.

I don't know all the details, but they've had problems and AFAIK, got
bought out by S3 maybe 5 years ago, and S3's name was subsequently
changed to Sonic Blue, who filed for bankruptcy this year. I see here
that what remains has apparently being scooped up by Best Data Products,
Digital Networks, and maybe some others: http://www.diamondmm.com

At least they seem to be providing a driver archive for the time being,
which IIRC is an improvement over a few months ago when I was looking
for drivers for a flakey Diamond Supramax modem (with strong resistance
to buying a replacement since its basically just used for faxing once in
a blue moon).

- Brian

[Howard Davis]

"Arny Krueger" > wrote in message
...
> "Howard Davis" > wrote in message
>
> > A few months ago - in July - I purchased Cool Edit 2000 from
> > Syntrillium Software.
> > BIG MISTAKE!
> >
> > I used it one time, along with Feurio CD Manager, to do
> > post-production work on a studio recorded master. It took a bit of
> > time but I was successful. Now I am attempting to use it again, but
> > it appears defective, unable to import files from Feurio.
>
> How do you know that the problem isn't Feurio's fault or a fault of your
> procedures?

Because I do the same things I did in the past but get no results. I cannot
prove it, but the problem appears to be with Cool Edit 2000.

> What sort of support are you getting from the people who support Feurio?

Feurio is FREEware/shareware. I don't expect support for it, but unlike
CoolEdit 2000, which I paid to download (I do not have it on CD), it STILL
WORKS.

[Arny Krueger]

"Brian Takei" > wrote in message
. net
> Arny Krueger ) in article <0aidnXvERZJGTQqiRVn-
> > wrote:
>>
>> There is some justice.
>>
>> Try finding a new model Diamond video card for sale. AFAIK, mission
>> impossible.
>>
>> If I've got this right, Diamond changed their name to Sonic Blue and
>> now mostly pump MP3 players.

> I believe Diamond has been around since the early 80's, and well
> regarded by many in its day. They're perhaps best known by many these
> days for defending themselves against the RIAA, who sued them
> [unsuccessfully] a few years ago to try and prevent the release of the
> Diamond Rio mp3 player.

I remember that. It was about the time I did this test report on the Diamond
Rio for my PCAVTech web site:

http://www.pcavtech.com/play-rec/Fraunhofer-Rio/index.htm

> I don't know all the details, but they've had problems and AFAIK, got
> bought out by S3 maybe 5 years ago, and S3's name was subsequently
> changed to Sonic Blue, who filed for bankruptcy this year.

S3 used to be a top video card chip producer, but they had a messy
transition to AGP and in the end couldn't keep up with Nvidia, Intel, ATI
and the rest.

> I see here
> that what remains has apparently being scooped up by Best Data
> Products, Digital Networks, and maybe some others:
> http://www.diamondmm.com

That page summarizes the messy works in a bit more detail.

> At least they seem to be providing a driver archive for the time
> being, which IIRC is an improvement over a few months ago when I was
> looking for drivers for a flakey Diamond Supramax modem (with strong
> resistance to buying a replacement since its basically just used for
> faxing once in a blue moon).

I've benefited from their Phoenix-like driver archive over the past year as
well.

[Neil Gould]

Recently, Norbert Hahn > posted:

> On Thu, 23 Oct 2003 08:41:43 -0400, "Arny Krueger" >
> wrote:
>
>> The only place they interfere that I know of is that setting changes
>> in Audition seem to show up in CEP 2.1 and vice-versa. That's either
>> a bug or a feature depending on your preferences.
>>
> That's somehow strange as CEP 2.1 stores the settings in the environ-
> ment of the user (at least in Windows XP) in the folder
>
(snipped for brevity)

So... are you saying that the settings also interact on your system, or is
that peculiar to Arny's setup?

> I've never missed the CD burning capabilites of CEP as I use Feurio
> for that. It has lots of features to assist in layouting the CD. Otoh
> I seldom use the track editor of Feurio which is rather simple.
>
In the past, I've used other non-integrated CD burning tools. However, I
prefer the approach used by CEP 2.1. In some ways, I would like to see
simpler access to some of the features, a la CD Architect, but there isn't
really much in the way of straight audio CDs that you can't do with the
CEP tool.


Neil

[Richard Crowley]

"Howard Davis" wrote ...-
> Feurio is FREEware/shareware. I don't expect support for it, but unlike
> CoolEdit 2000, which I paid to download (I do not have it on CD), it STILL
> WORKS.

Absent any 3rd party analysis of the file(s) in quesion (which you STILL
haven't identified), you are just guessing that the problem is with CE2K.
Since you say that it worked at one time, you hypotheses seems highly
unlikely.

If you dislike CE2K so much, you can likely sell it for as much
(or perhaps MORE) than what you paid for it.

[Arny Krueger]

"Howard Davis" > wrote in message

> "Arny Krueger" > wrote in message
> ...
>> "Howard Davis" > wrote in message
>>
>>> A few months ago - in July - I purchased Cool Edit 2000 from
>>> Syntrillium Software.
>>> BIG MISTAKE!
>>>
>>> I used it one time, along with Feurio CD Manager, to do
>>> post-production work on a studio recorded master. It took a bit of
>>> time but I was successful. Now I am attempting to use it again, but
>>> it appears defective, unable to import files from Feurio.
>>
>> How do you know that the problem isn't Feurio's fault or a fault of
>> your procedures?
>
> Because I do the same things I did in the past but get no results. I
> cannot prove it, but the problem appears to be with Cool Edit 2000.

Exactly what kind of files are these that you can't load into Cool Edit?

>> What sort of support are you getting from the people who support
>> Feurio?

> Feurio is FREEware/shareware. I don't expect support for it, but
> unlike CoolEdit 2000, which I paid to download (I do not have it on
> CD), it STILL WORKS.

Are you saying that you can read the files created by Fuerio with other
programs?

[Howard Davis]

"Arny Krueger" > wrote in message
...
> "Howard Davis" > wrote in message
>
> > "Arny Krueger" > wrote in message
> > ...
> >> "Howard Davis" > wrote in message
> >>
> >>> A few months ago - in July - I purchased Cool Edit 2000 from
> >>> Syntrillium Software.
> >>> BIG MISTAKE!
> >>>
> >>> I used it one time, along with Feurio CD Manager, to do
> >>> post-production work on a studio recorded master. It took a bit of
> >>> time but I was successful. Now I am attempting to use it again, but
> >>> it appears defective, unable to import files from Feurio.
> >>
> >> How do you know that the problem isn't Feurio's fault or a fault of
> >> your procedures?
> >
> > Because I do the same things I did in the past but get no results. I
> > cannot prove it, but the problem appears to be with Cool Edit 2000.
>
> Exactly what kind of files are these that you can't load into Cool Edit?

..wav files.
I have found that the transfer of files between Cool Edit and Feurio works
_occasionally_, and that yes, the problem may indeed be with Feurio. The
more I play with it, the more likely that seems.

> >> What sort of support are you getting from the people who support
> >> Feurio?
>
> > Feurio is FREEware/shareware. I don't expect support for it, but
> > unlike CoolEdit 2000, which I paid to download (I do not have it on
> > CD), it STILL WORKS.
>
> Are you saying that you can read the files created by Fuerio with other
> programs?

I'm going to try that, using Easy CD Creator.

[Howard Davis]

"Howard Davis" > wrote in message
news:eTemb.13468

< snip >

> > Exactly what kind of files are these that you can't load into Cool Edit?
>
> .wav files.
> I have found that the transfer of files between Cool Edit and Feurio works
> _occasionally_, and that yes, the problem may indeed be with Feurio. The
> more I play with it, the more likely that seems.
>
> > >> What sort of support are you getting from the people who support
> > >> Feurio?
> >
> > > Feurio is FREEware/shareware. I don't expect support for it, but
> > > unlike CoolEdit 2000, which I paid to download (I do not have it on
> > > CD), it STILL WORKS.
> >
> > Are you saying that you can read the files created by Fuerio with other
> > programs?
>
> I'm going to try that, using Easy CD Creator.

No luck. Both CD Creator and Feurio are unable to import the needed .wav
files from Cool Edit. It appears that there are bugs in both Cool Edit AND
Feurio. I would expect that from freeware, but not something like Cool Edit
that I paid good money for.

[Neil Gould]

Recently, Howard Davis > posted:

> No luck. Both CD Creator and Feurio are unable to import the needed
> .wav files from Cool Edit. It appears that there are bugs in both
> Cool Edit AND Feurio. I would expect that from freeware, but not
> something like Cool Edit that I paid good money for.
>
It's curious that your problems appear to be unique. Perhaps we could
provide some insights and help if you could be a little more specific
about what you are doing? Your previous messages left me with the
impression that you were trying to import files created by _Feurio_ into
CoolEdit. Now, it seems to be the opposite.

There are *many* flavors of .wav files. CoolEdit can produce some
varieties that may not be supported by CD Creator or Feurio. So, if you
are going from CoolEdit to Feurio, you have to make sure that you are
creating .wav files that are in a format that Feurio understands.

Neil

[S O'Neill]

I've been using CE2k since 1996 (up until I switched to Peak on the Mac), and I
can't imagine a bad WAV file from it. However, you may want to be sure that the
"Save extra non-audio information" checkbox on the Save File dialog is NOT
checked. Most people who write wav (RIFF) file routines ignore the fact that
there can be other data in a wav file and don't bother to skip around non-audio
chunks.

Howard Davis wrote:
> No luck. Both CD Creator and Feurio are unable to import the needed .wav
> files from Cool Edit. It appears that there are bugs in both Cool Edit AND
> Feurio. I would expect that from freeware, but not something like Cool Edit
> that I paid good money for.

[Norbert Hahn]

On Thu, 23 Oct 2003 21:18:55 GMT, "Howard Davis"
> wrote:

>Feurio is FREEware/shareware. I don't expect support for it, but unlike
>CoolEdit 2000, which I paid to download (I do not have it on CD), it STILL
>WORKS.
>
Feurio is by no means freeware. It is shareware and the test period is
not limited, so it may seem to be free. And it is fully supported. You
may write an email to

HTH
Norbert

[Arny Krueger]

"Neil Gould" > wrote in message
.net...
> Recently, Howard Davis > posted:
>
> > No luck. Both CD Creator and Feurio are unable to import the needed
> > .wav files from Cool Edit. It appears that there are bugs in both
> > Cool Edit AND Feurio. I would expect that from freeware, but not
> > something like Cool Edit that I paid good money for.

> There are *many* flavors of .wav files. CoolEdit can produce some
> varieties that may not be supported by CD Creator or Feurio. So, if you
> are going from CoolEdit to Feurio, you have to make sure that you are
> creating .wav files that are in a format that Feurio understands.

I think this is it. Cool Edit remembers the last set of options that were
used to save any particular file type. So if they somehow get changed, it
will appear to be broken.

CD burning programs are very picky about which formats they will accept.
The file must be saved out of Cool Edit as stereo, sample rate 44100 Hz, 16
bits per sample, and "Windows Wave".

[Norbert Hahn]

On Fri, 24 Oct 2003 00:50:07 GMT, "Neil Gould"
> wrote:

>> On Thu, 23 Oct 2003 08:41:43 -0400, "Arny Krueger" >
>> wrote:
>>
>>> The only place they interfere that I know of is that setting changes
>>> in Audition seem to show up in CEP 2.1 and vice-versa. That's either
>>> a bug or a feature depending on your preferences.
>>>

I wrote..
>> That's somehow strange as CEP 2.1 stores the settings in the environ-
>> ment of the user (at least in Windows XP) in the folder
>>
>(snipped for brevity)
>
>So... are you saying that the settings also interact on your system, or is
>that peculiar to Arny's setup?

No, I haven't experience any interference between CEP 2.1 and
Audition.
>
>In the past, I've used other non-integrated CD burning tools. However, I
>prefer the approach used by CEP 2.1. In some ways, I would like to see
>simpler access to some of the features, a la CD Architect, but there isn't
>really much in the way of straight audio CDs that you can't do with the
>CEP tool.

Things change over the time. On earlier computers I wasn't very
successfull in both editing audio and burning CDs at the same time.
From that time on I still prefer to have two or three computers doing
the burn jobs while I prepare the next job with CEP. The version 2.1
of CEP is pretty stable, crashes are very rare, but I still remember
early times of the version 2.0 and Windows XP without service pack 1
and I don't like crashes while burning CDs.

Norbert

[P Stamler]

>I've been using CE2k since 1996 (up until I switched to Peak on the Mac), and
>I
>can't imagine a bad WAV file from it. However, you may want to be sure that
>the
> "Save extra non-audio information" checkbox on the Save File dialog is NOT
>checked. Most people who write wav (RIFF) file routines ignore the fact that
>there can be other data in a wav file and don't bother to skip around
>non-audio
>chunks.

Can't speak for Feurio, but I've been importing CE2000 files into Easy CD
Creator, saved WITH the "Save extra non-audio information" box checked, ever
since CE2000 came out, and it accepts them -- provided, as has been mentioned,
they are 16 bits, 44.1k, and stereo.

Peace,
Paul

[Norbert Hahn]

On Fri, 24 Oct 2003 19:04:10 -0400, "Arny Krueger" >
wrote:

>CD burning programs are very picky about which formats they will accept.
>The file must be saved out of Cool Edit as stereo, sample rate 44100 Hz, 16
>bits per sample, and "Windows Wave".

That's the easiest way to get the tracks burnt correctly. However,
Feurio aks for a plug-in to convert unknown formats to 44.1/16.
Sample rate conversion from 48 kHz and decoding of MP3 files
are done on the fly.

OTOH, the original post was about ripping CDs with Feurio and trying
to process them with CE 2000. Feurio has two different formats for
storing extracted music, plain wav 44.1/16 and MP3 if an encoder is
available. This must be readable with CE 2000, no excuses. Feurio
generates an additional meta file (cue sheet) for track layout,
CD text and such. Of course, CE2000 will not handle this file.

It would be helpful to get the error message that CE2000 shows
when it fails to open files extracted by Feurio.

Norbert

[Neil Gould]

Recently, Norbert Hahn > posted:

> On Fri, 24 Oct 2003 00:50:07 GMT, "Neil Gould"
> > wrote:
>
> I wrote..
>>> That's somehow strange as CEP 2.1 stores the settings in the
>>> environ- ment of the user (at least in Windows XP) in the folder
>>>
>> (snipped for brevity)
>>
>> So... are you saying that the settings also interact on your system,
>> or is that peculiar to Arny's setup?
>
> No, I haven't experience any interference between CEP 2.1 and
> Audition.
>
Thanks for the confirmation. Perhaps I'll install Audition now and get my
feet wet with the "Adobe way" of working with it.

Neil

[Howard Davis]

"Neil Gould" > wrote in message
.net...
> Recently, Howard Davis > posted:
>
> > No luck. Both CD Creator and Feurio are unable to import the needed
> > .wav files from Cool Edit. It appears that there are bugs in both
> > Cool Edit AND Feurio. I would expect that from freeware, but not
> > something like Cool Edit that I paid good money for.
> >
> It's curious that your problems appear to be unique. Perhaps we could
> provide some insights and help if you could be a little more specific
> about what you are doing? Your previous messages left me with the
> impression that you were trying to import files created by _Feurio_ into
> CoolEdit. Now, it seems to be the opposite.
>
> There are *many* flavors of .wav files. CoolEdit can produce some
> varieties that may not be supported by CD Creator or Feurio. So, if you
> are going from CoolEdit to Feurio, you have to make sure that you are
> creating .wav files that are in a format that Feurio understands.
>
> Neil
---------------------
I use 16 bit 44.1 .wav files only. The fact that Fuerio accepted these from
Cool Edit in the past, and that I am having difficulties now, indicates
something wrong.

I have finally, thanks to the redundancies in Windows, found a roundabout
way to transfer the .wav files from CoolEdit to Fuerio, and I have been able
to burn a CD as desired.

Thank you all that responded to my post.

[Peter Lizak]

On Sat, 25 Oct 2003, Howard Davis wrote:

> "Neil Gould" > wrote in message
> .net...
> > Recently, Howard Davis > posted:
> >
> > > No luck. Both CD Creator and Feurio are unable to import the needed
> > > .wav files from Cool Edit. It appears that there are bugs in both
> > > Cool Edit AND Feurio. I would expect that from freeware, but not
> > > something like Cool Edit that I paid good money for.
> > >
> > It's curious that your problems appear to be unique. Perhaps we could
> > provide some insights and help if you could be a little more specific
> > about what you are doing? Your previous messages left me with the
> > impression that you were trying to import files created by _Feurio_ into
> > CoolEdit. Now, it seems to be the opposite.
> >
> > There are *many* flavors of .wav files. CoolEdit can produce some
> > varieties that may not be supported by CD Creator or Feurio. So, if you
> > are going from CoolEdit to Feurio, you have to make sure that you are
> > creating .wav files that are in a format that Feurio understands.
> >
> > Neil
> ---------------------
> I use 16 bit 44.1 .wav files only. The fact that Fuerio accepted these from
> Cool Edit in the past, and that I am having difficulties now, indicates
> something wrong.
>
> I have finally, thanks to the redundancies in Windows, found a roundabout
> way to transfer the .wav files from CoolEdit to Fuerio, and I have been able
> to burn a CD as desired.
>
> Thank you all that responded to my post.

How did you work around this problem then?

P


--------------------------------------------------------------------------
Peter Lizak

Scientific Computing Lab, University of Waterloo

[James Perrett]

P Stamler wrote:
>
> >I've been using CE2k since 1996 (up until I switched to Peak on the Mac), and
> >I
> >can't imagine a bad WAV file from it. However, you may want to be sure that
> >the
> > "Save extra non-audio information" checkbox on the Save File dialog is NOT
> >checked. Most people who write wav (RIFF) file routines ignore the fact that
> >there can be other data in a wav file and don't bother to skip around
> >non-audio
> >chunks.
>
> Can't speak for Feurio, but I've been importing CE2000 files into Easy CD
> Creator, saved WITH the "Save extra non-audio information" box checked, ever
> since CE2000 came out, and it accepts them -- provided, as has been mentioned,
> they are 16 bits, 44.1k, and stereo.
>
> Peace,
> Paul

Older versions of EZCD Creator would produce a click at the end of the
file if the file had been saved with this option checked. There were so
many people annoyed with this that Roxio put it right fairly quickly.

Cheers.

James.

[P Stamler]

>> Can't speak for Feurio, but I've been importing CE2000 files into Easy CD
>> Creator, saved WITH the "Save extra non-audio information" box checked,
>ever
>> since CE2000 came out, and it accepts them -- provided, as has been
>mentioned,
>> they are 16 bits, 44.1k, and stereo.
>>
>> Peace,
>> Paul
>
>Older versions of EZCD Creator would produce a click at the end of the
>file if the file had been saved with this option checked. There were so
>many people annoyed with this that Roxio put it right fairly quickly.

I'm using v. 3.5c, from 2000, pre-Roxio days. Never had a problem. Nor did I
have it with the previous versions I upgraded from, before they stopped
supporting 3.x versions. That may have happened on some systems, not others.

By the way, any idea why Easy CD Creator quit recording track titles onto the
disc? Earlier versions gave you that option; later ones don't seem to.

Peace,
Paul

[P Stamler]

>> Can't speak for Feurio, but I've been importing CE2000 files into Easy CD
>> Creator, saved WITH the "Save extra non-audio information" box checked,
>ever
>> since CE2000 came out, and it accepts them -- provided, as has been
>mentioned,
>> they are 16 bits, 44.1k, and stereo.
>>
>> Peace,
>> Paul
>
>Older versions of EZCD Creator would produce a click at the end of the
>file if the file had been saved with this option checked. There were so
>many people annoyed with this that Roxio put it right fairly quickly.

I'm using v. 3.5c, from 2000, pre-Roxio days. Never had a problem. Nor did I
have it with the previous versions I upgraded from, before they stopped
supporting 3.x versions. That may have happened on some systems, not others.

By the way, any idea why Easy CD Creator quit recording track titles onto the
disc? Earlier versions gave you that option; later ones don't seem to.

Peace,
Paul

[James Perrett]

P Stamler wrote:
>
> >> Can't speak for Feurio, but I've been importing CE2000 files into Easy CD
> >> Creator, saved WITH the "Save extra non-audio information" box checked,
> >ever
> >> since CE2000 came out, and it accepts them -- provided, as has been
> >mentioned,
> >> they are 16 bits, 44.1k, and stereo.
> >>
> >> Peace,
> >> Paul
> >
> >Older versions of EZCD Creator would produce a click at the end of the
> >file if the file had been saved with this option checked. There were so
> >many people annoyed with this that Roxio put it right fairly quickly.
>
> I'm using v. 3.5c, from 2000, pre-Roxio days. Never had a problem. Nor did I
> have it with the previous versions I upgraded from, before they stopped
> supporting 3.x versions. That may have happened on some systems, not others.
>

3.5c was definitely after the problem had been fixed. I think the
initial release of version 3 still had the bug though.

> By the way, any idea why Easy CD Creator quit recording track titles onto the
> disc? Earlier versions gave you that option; later ones don't seem to.

I moved on to WinOnCD and then Nero after 3.5c so I'm afraid I can't
help much. It may have something to do with the upheavals at the CDDB
database which I believe was later purchased by Roxio.

Cheers.

James.

[P Stamler]

>> I'm using v. 3.5c, from 2000, pre-Roxio days. Never had a problem. Nor did
>I
>> have it with the previous versions I upgraded from, before they stopped
>> supporting 3.x versions. That may have happened on some systems, not
>others.
>>
>
>3.5c was definitely after the problem had been fixed. I think the
>initial release of version 3 still had the bug though.

Mine didn't. I started out with 3.1, I think. Hey, why am I bothering with
this, anyhow? Nobody knows about my cares, and nobody cares about my nose.

Peace,
Paul (with apologies to the Blue Velvet Band)