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#1
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What to do about poor service
More than 7 years ago I sent a Fisher 500-C to Al Pugliese of the
Fisher Radio Corp to be repaired. I have pleaded with him to send the radio back to me repaired or not for years. I have filed several complaints with the Better Business Bureau without any success. My question is, when you send someone an item to be repaired and they refuse to return it, what recourse do you have? Thanks. Larry Crimson |
#2
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Go pick it up with some really big guys. Or get a default judgement in
small claims court and then take it to the Sheriff for enforcement. If he owns the building or a home or a car or you know where he banks. you can put a lien , but lawyers know how to get around it when transferring title to real estate by posting a bond. Larry Crimson wrote: More than 7 years ago I sent a Fisher 500-C to Al Pugliese of the Fisher Radio Corp to be repaired. I have pleaded with him to send the radio back to me repaired or not for years. I have filed several complaints with the Better Business Bureau without any success. My question is, when you send someone an item to be repaired and they refuse to return it, what recourse do you have? Thanks. Larry Crimson |
#3
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On Tue, 18 May 2004 22:41:53 -0700, Larry Crimson wrote:
More than 7 years ago I sent a Fisher 500-C to Al Pugliese of the Fisher Radio Corp to be repaired. I have pleaded with him to send the radio back to me repaired or not for years. I have filed several complaints with the Better Business Bureau without any success. My question is, when you send someone an item to be repaired and they refuse to return it, what recourse do you have? Thanks. Larry Crimson Have you driven to his home or place of business and knocked on his door? Asked him face-to-face where your equipment is? At seven years plus you're past the statute of limitations in most states. You can try small claims court or talk to a lawyer, but jurisdiction (as well as time) may be an issue if differing states are involved. And then, even if you do get a judgement, can you enforce it? Summary of my gut feeling is that you are just SOL on this issue. The guy is either a crook and you've been had, or he is dead and the item is long gone. -----= Posted via Newsfeeds.Com, Uncensored Usenet News =----- http://www.newsfeeds.com - The #1 Newsgroup Service in the World! -----== Over 100,000 Newsgroups - 19 Different Servers! =----- |
#4
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#6
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I live several states away so it's not practical to visit in person.
What really amazes me is that every few months when I ask him about it, he promises it is coming. After 7 years I'm beginning to wonder. What really honks me off is that this is supposed to be an enjoyable hobby. You would like to think it could be conducted without resorting to all the legal and coercive actions that are necessary in regular business. The one option I am considering is to sell the rights to the radio for a nominal price ($10?) to someone who is local and can just go by his house and pick it up. As ticked off as I am I wouldn't want it to be confrontational, but I also don't like the idea of him getting the radio. Larry wesley wrote in message ... On Tue, 18 May 2004 22:41:53 -0700, Larry Crimson wrote: More than 7 years ago I sent a Fisher 500-C to Al Pugliese of the Fisher Radio Corp to be repaired. I have pleaded with him to send the radio back to me repaired or not for years. I have filed several complaints with the Better Business Bureau without any success. My question is, when you send someone an item to be repaired and they refuse to return it, what recourse do you have? Thanks. Larry Crimson Have you driven to his home or place of business and knocked on his door? Asked him face-to-face where your equipment is? At seven years plus you're past the statute of limitations in most states. You can try small claims court or talk to a lawyer, but jurisdiction (as well as time) may be an issue if differing states are involved. And then, even if you do get a judgement, can you enforce it? Summary of my gut feeling is that you are just SOL on this issue. The guy is either a crook and you've been had, or he is dead and the item is long gone. -----= Posted via Newsfeeds.Com, Uncensored Usenet News =----- http://www.newsfeeds.com - The #1 Newsgroup Service in the World! -----== Over 100,000 Newsgroups - 19 Different Servers! =----- |
#7
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Road Trip!
Larry Crimson wrote: I live several states away so it's not practical to visit in person. What really amazes me is that every few months when I ask him about it, he promises it is coming. After 7 years I'm beginning to wonder. What really honks me off is that this is supposed to be an enjoyable hobby. You would like to think it could be conducted without resorting to all the legal and coercive actions that are necessary in regular business. The one option I am considering is to sell the rights to the radio for a nominal price ($10?) to someone who is local and can just go by his house and pick it up. As ticked off as I am I wouldn't want it to be confrontational, but I also don't like the idea of him getting the radio. Larry wesley wrote in message ... On Tue, 18 May 2004 22:41:53 -0700, Larry Crimson wrote: More than 7 years ago I sent a Fisher 500-C to Al Pugliese of the Fisher Radio Corp to be repaired. I have pleaded with him to send the radio back to me repaired or not for years. I have filed several complaints with the Better Business Bureau without any success. My question is, when you send someone an item to be repaired and they refuse to return it, what recourse do you have? Thanks. Larry Crimson Have you driven to his home or place of business and knocked on his door? Asked him face-to-face where your equipment is? At seven years plus you're past the statute of limitations in most states. You can try small claims court or talk to a lawyer, but jurisdiction (as well as time) may be an issue if differing states are involved. And then, even if you do get a judgement, can you enforce it? Summary of my gut feeling is that you are just SOL on this issue. The guy is either a crook and you've been had, or he is dead and the item is long gone. -----= Posted via Newsfeeds.Com, Uncensored Usenet News =----- http://www.newsfeeds.com - The #1 Newsgroup Service in the World! -----== Over 100,000 Newsgroups - 19 Different Servers! =----- |
#8
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Charge him with criminal theft inside the statue of limitions and send
the Sheriff over there. Larry Crimson wrote: I live several states away so it's not practical to visit in person. What really amazes me is that every few months when I ask him about it, he promises it is coming. After 7 years I'm beginning to wonder. What really honks me off is that this is supposed to be an enjoyable hobby. You would like to think it could be conducted without resorting to all the legal and coercive actions that are necessary in regular business. The one option I am considering is to sell the rights to the radio for a nominal price ($10?) to someone who is local and can just go by his house and pick it up. As ticked off as I am I wouldn't want it to be confrontational, but I also don't like the idea of him getting the radio. Larry wesley wrote in message ... On Tue, 18 May 2004 22:41:53 -0700, Larry Crimson wrote: More than 7 years ago I sent a Fisher 500-C to Al Pugliese of the Fisher Radio Corp to be repaired. I have pleaded with him to send the radio back to me repaired or not for years. I have filed several complaints with the Better Business Bureau without any success. My question is, when you send someone an item to be repaired and they refuse to return it, what recourse do you have? Thanks. Larry Crimson Have you driven to his home or place of business and knocked on his door? Asked him face-to-face where your equipment is? At seven years plus you're past the statute of limitations in most states. You can try small claims court or talk to a lawyer, but jurisdiction (as well as time) may be an issue if differing states are involved. And then, even if you do get a judgement, can you enforce it? Summary of my gut feeling is that you are just SOL on this issue. The guy is either a crook and you've been had, or he is dead and the item is long gone. -----= Posted via Newsfeeds.Com, Uncensored Usenet News =----- http://www.newsfeeds.com - The #1 Newsgroup Service in the World! -----== Over 100,000 Newsgroups - 19 Different Servers! =----- |
#9
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I noticed your post on the net. Needless to say, I have done quite a bit of
restorations, I have a lot of restorations that I got banged on (customer never picked them up), and I have some that are finished or near finished still waiting for their owners who cleam they DO want them. To be honest, your name don't ring a bell. I am, however, going to check what I have and look for your name. I assure you your unit is here if you sent it to me! I would be pleased to complete this transaction ASAP as I am sure you would! In the meantime, I did not receive even a single e mail from you - had I not noticed your post I would never have known about this! Please let me know. Thanks and best regards, AL |
#12
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The Statue of Limitations "may" apply - but - the exception "may" be, if the
guy has responded during the course of those 7 years, then it would seem to me, that he has aided in keeping the case - open. I hope you kept his letters of correspondence, you may need them. Lou "Philip Meech" wrote in message ... Charge him with criminal theft inside the statue of limitions and send the Sheriff over there. Larry Crimson wrote: I live several states away so it's not practical to visit in person. What really amazes me is that every few months when I ask him about it, he promises it is coming. After 7 years I'm beginning to wonder. What really honks me off is that this is supposed to be an enjoyable hobby. You would like to think it could be conducted without resorting to all the legal and coercive actions that are necessary in regular business. The one option I am considering is to sell the rights to the radio for a nominal price ($10?) to someone who is local and can just go by his house and pick it up. As ticked off as I am I wouldn't want it to be confrontational, but I also don't like the idea of him getting the radio. Larry wesley wrote in message ... On Tue, 18 May 2004 22:41:53 -0700, Larry Crimson wrote: More than 7 years ago I sent a Fisher 500-C to Al Pugliese of the Fisher Radio Corp to be repaired. I have pleaded with him to send the radio back to me repaired or not for years. I have filed several complaints with the Better Business Bureau without any success. My question is, when you send someone an item to be repaired and they refuse to return it, what recourse do you have? Thanks. Larry Crimson Have you driven to his home or place of business and knocked on his door? Asked him face-to-face where your equipment is? At seven years plus you're past the statute of limitations in most states. You can try small claims court or talk to a lawyer, but jurisdiction (as well as time) may be an issue if differing states are involved. And then, even if you do get a judgement, can you enforce it? Summary of my gut feeling is that you are just SOL on this issue. The guy is either a crook and you've been had, or he is dead and the item is long gone. -----= Posted via Newsfeeds.Com, Uncensored Usenet News =----- http://www.newsfeeds.com - The #1 Newsgroup Service in the World! -----== Over 100,000 Newsgroups - 19 Different Servers! =----- |
#13
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I'm not an attorney but ASAIK a statue of limitations is just that . . .
I don't believe that general activity prior to the date will prolong the statutory time. An exception might be an ongoing legal action such as a lawsuit which could conceivably "stop the clock". Maybe an attorney / hobbyist could shed better light on it. In any event the statutes of the State of New York would be controlling and a little research there might save you trouble and expense later . . . Jon From: "Lou" Organization: NTT/Verio Newsgroups: rec.audio.marketplace,rec.audio.tubes Date: Tue, 25 May 2004 12:24:32 -0400 Subject: What to do about poor service The Statue of Limitations "may" apply - but - the exception "may" be, if the guy has responded during the course of those 7 years, then it would seem to me, that he has aided in keeping the case - open. I hope you kept his letters of correspondence, you may need them. Lou "Philip Meech" wrote in message ... Charge him with criminal theft inside the statue of limitions and send the Sheriff over there. Larry Crimson wrote: I live several states away so it's not practical to visit in person. What really amazes me is that every few months when I ask him about it, he promises it is coming. After 7 years I'm beginning to wonder. What really honks me off is that this is supposed to be an enjoyable hobby. You would like to think it could be conducted without resorting to all the legal and coercive actions that are necessary in regular business. The one option I am considering is to sell the rights to the radio for a nominal price ($10?) to someone who is local and can just go by his house and pick it up. As ticked off as I am I wouldn't want it to be confrontational, but I also don't like the idea of him getting the radio. Larry wesley wrote in message ... On Tue, 18 May 2004 22:41:53 -0700, Larry Crimson wrote: More than 7 years ago I sent a Fisher 500-C to Al Pugliese of the Fisher Radio Corp to be repaired. I have pleaded with him to send the radio back to me repaired or not for years. I have filed several complaints with the Better Business Bureau without any success. My question is, when you send someone an item to be repaired and they refuse to return it, what recourse do you have? Thanks. Larry Crimson Have you driven to his home or place of business and knocked on his door? Asked him face-to-face where your equipment is? At seven years plus you're past the statute of limitations in most states. You can try small claims court or talk to a lawyer, but jurisdiction (as well as time) may be an issue if differing states are involved. And then, even if you do get a judgement, can you enforce it? Summary of my gut feeling is that you are just SOL on this issue. The guy is either a crook and you've been had, or he is dead and the item is long gone. -----= Posted via Newsfeeds.Com, Uncensored Usenet News =----- http://www.newsfeeds.com - The #1 Newsgroup Service in the World! -----== Over 100,000 Newsgroups - 19 Different Servers! =----- |
#14
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Do you have any or all your email and snail mail correspondence with the
shop? Also, do you have a serial number off the 500C? If you do then you should be able to get the unit back either by talking to the service shop or as a last resort by involving the law. It is not uncommon for a service shop to fall on bad times and or to have the owner/operator get sick and become unresponsive to requests. If the shop has gone under, all items in the shop may have been seized by creditors. If you have valid proof that you own a piece of equipment in the shop, they must give it back to you. But, in many areas, while the liquidation of assets for payment of past due bills is in progress, things might be tied up. The bottom line is this. Print and save all correspondence with the shop. Have a record of the serial number. If you can not get a response from the shop owner then talk to the law or make an actual visit to the shop and request your unit back and just take it with you. Believe it or not, small individual home based shops like my own can be a lot more responsive to your service requests because many of us will only take on what we can actually handle and not stock pile jobs like larger shops tend to do. Every shop is different. Some will give you a written estimate with an ETA on when it will be done and others will just string you along. I generally like to see the unit first, then I can tell a person A, if it is worth repairing, B, a ball park figure of what it will cost, and C, how long it will take. Once I start with your unit, I work it till it is finished. I do not do several at once. When A person does that, they tend to have a pile of half finished jobs and a lot of ****ed off customers. If I could not turn a receiver like a 500C around in a month (unless waiting for some strange part) I would admit to the customer that I am stumped and not charge them for anything other then the shipping back to them. I don't charge for what I don't fix. Every technician runs intot he unit with a strange intermittent problem. SOme of these are very difficult to find. But 7 years? That is a bit extreme. You could build a receiver from scratch in that time. Larry Crimson wrote: More than 7 years ago I sent a Fisher 500-C to Al Pugliese of the Fisher Radio Corp to be repaired. I have pleaded with him to send the radio back to me repaired or not for years. I have filed several complaints with the Better Business Bureau without any success. My question is, when you send someone an item to be repaired and they refuse to return it, what recourse do you have? Thanks. Larry Crimson |
#16
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#17
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I'm not keeping score but I have heard good and bad too.
Unfortuanately I have experienced only the bad. I think the good is all just talk though. He makes promises after promise and they sound earnest. That's probably why I have waited 7 years. You have to draw the line somewhere and I have decided that 7 years is long enough to wait. Larry Al Pugliese signs his emails: "We offer...FRIENDLY service, and personal assistance in a tradition not often seen ANYWHERE!" You're right, we can be thankful we don't often see this type of service. Clearly, since Al has kept this unit for over 7 years and has refused to return it (fixed or unfixed) at the owners expense he is at best dishonest and probably more likely dishonest and incompetent. That's strange, I've only heard good stories about the Fisher Doc. I don't have any experience with him myself, however. |
#18
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Quote:
Maybe now we can do something about it since he revealed to be a repeat offender. In sympathy, Theodore Phalieros |