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#1
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telephone audio again, comments anyone?
A recent article in the electronic newsletter for FIdonet
states the voice over internet protocol will supplant plain old telephone service in most of the world soon. MIght be true. IN either case, I have some problems with that. HEre's my response. COmments anyone? IS there a future for pots? another viewpoint I read the article in 2536 with some interest, as I"m one of those with pots connectivity only. Although many are sold on voice over internet protocols I'm not convinced, and hope that our telecommunications companies here in North America avoid the switch for a variety of reasons. I'll list them in order of most important to the public down to my personal reasons. first and foremost, VoIp requires more infrastructure to get the audio from point a to point b. In most advanced societies services such as 9-1-1 for emergency response dispatch are readily available, and we've grown to depend on them. with the simple pots technology we've become used to handling it can remain reliable even after weather events such as storms do major damage. The reason is that most of the landline cabling is buried underground in many parts of the U.s. Combine this with reliable battery backup for switching facilities and you've got a robust system that will still continue to handle calls even after the trees have blown down and the power grid is knocked out. I'm such a firm believer in maintaining simple pots capability that I've convinced many elderly family members not to give up their pots lines for cell phones only. while arguing the point with them I tell them not to abandon their plain old telephone handset with keypad or dial in favor of the wireless systems and others that also require power from the grid. IT just may save a life. voIp on the other hand requires more infrastructure to remain working. You've got to convert that audio to data packets, and route them. THe more complex you make a system the more vulnerable it is to failure either due to tampering or just accident. Many times when operating an emergency radio communications facility I've hooked up a small battery to a field telephone like armies use and strung some wire to the folks I'm providing communications for. THis way, they can communicate directly with me without having to send a courier from one place to another. I can also phone patch them directly onto the radio if the need should arise. it's simple, a low voltage power source, some wire and two simple handsets. THe regular landline telephone you find in your home isn't much more complicated than that. OTher than the dual tone generator which is driven by the same power source as the rest of the system it's just a simple audio connection. The twisted pair balanced line does fairly good at keeping interference out and delivering audio to each end of the connection reliably. This simple system is easier to troubleshoot, easier to restore to service after the large scale outage. STring another line to patch around the trouble spot, add more DC power; if all else fails go back to electromechanical relays. Easy to use; easy to fix; high degree of reliability. What's not to like? Many claim not to hear a difference in audio quality for voice calls routed via VoIp or via regular pots connections. Wish I could say that. I've used VoIp modes communicating over ham radio, and communicated many times with people using such voIp phone services. I'm appalled that we would consider the poor quality audio we get from these digital cell phones and VoIp connections as acceptable. Telephone audio has become poorer just in my fifty plus years on this planet, and it should be getting better. I seem to spend more time with these newfangled digital packet switched audio connections saying "what was that again?" than I should be. THen again, there are plenty of folks in the developed world still on dial-up internet connections. There are still many places here in the Americas where you're too far away from a switch to get dsl reliably. IN many of them there is not cable TV service. IN short, those of us with a few clues should be telling the telecomm service providers that we expect reliability and better sound. THe first time your packet switched cool voIp system causes Grandma not to get emergency services MR. TElecomm CEO I hope they drag you through the courts for the rest of your natural life. Just $0.02 worth from out here in the trenches. Richard webb, replace anything before at with elspider |
#2
Posted to rec.audio.pro
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telephone audio again, comments anyone?
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#3
Posted to rec.audio.pro
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telephone audio again, comments anyone?
Soundhaspriority wrote:
"Don Pearce" wrote in message et... wrote: A recent article in the electronic newsletter for FIdonet states the voice over internet protocol will supplant plain old telephone service in most of the world soon. MIght be true. IN either case, I have some problems with that. HEre's my response. COmments anyone? IS there a future for pots? another viewpoint [snip] The UK telephone network backbone is VoIP, and I have experienced no problems. I know of no plans to attempt to take VoIP any further than the switch - there is no need while everyone has their own copper pair to the house. Of course services like Skype run on systems without GOS specifications, intended for non-realtime data transfer so it is no surprise that they perform badly. d Here in the U.S., investment analysts have been observing a steady drain from POTS. This has even had a negative effect on Verizon, whose broadband infrastructure is growing. I myself live in a neighborhood where every house has fiber, (FIOS), and Verizon initially tried to remove the copper from the house of every new subscriber. The investment community has concluded that POTS is definitely dying. The business model predicts the trend. In other words, even if we have a personal bias in one direction, it shouldn't blind us to the eventual outcome. POTS will survive as a legacy technology, until the tipping point, when telcos will find it cheaper to switch the customer for free to packet. My household has two Vonage subscriptions running over a Verizon FIOS connection. My personal experience has been that, over the past four years, VOIP has improved steadily. It is still subject to network congestion during peak periods, but, unlike times gone by, we have two distinct cellphone networks as backups. And if we had chosen Verizon VOIP, even the occasional congestion problem might not manifest. When we had POTS, we had long periods of affliction with noisy lines. FIOS is perfectly quiet and immune to moisture. The carbon fiber reinforced outside lines are extremely tough. The reliability of FIOS far superior to either POTS or Comcast cable. The elderly have the most difficulty adapting to any form of change. We cannot keep an entire obsolete infrastructure running just for them, but government should keep an eye out for their welfare. I know that Richard Webb has distinguished himself in emergency services. Richard, in the Gulf region, which is more subject to infrastructure disruption than most of the U.S., now is the time to put new technology in for emergency personal backup. Some activist group could develop a "neighborhood emergency communcations cooperative" based on satellite internet shared by neighborhood wifi. These dishes are down to about $60 a month. They can be stowed and mounted after the winds. Wifi repeaters can create bubbles of connectivity hundreds of yards in extent. Bob Morein, WA3IOX (310) 237-6511 You raise an important point with emergency services, namely that few if any VoIP phones will operate through a power cut (8 hours is I think the minimum operation time for any emergency-qualified terminal). You still need your pots line for that. d |
#4
Posted to rec.audio.pro
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telephone audio again, comments anyone?
"Don Pearce" wrote ...
You raise an important point with emergency services, namely that few if any VoIP phones will operate through a power cut (8 hours is I think the minimum operation time for any emergency-qualified terminal). You still need your pots line for that. I'll probably give the order this week to disconnect my POTS. My cell service costs 1/2 the price and includes many features that would make POTS cost even mo Nationwide free roaming, nationwide free long-distance, caller-ID, voicemail, etc. etc. And since there's nobody at home when I'm gone, it mostly rings for nobody. All my friends, credit cards, etc. have my cell number, so only telemarketers call the POTS and good riddance to them. I've got widespread 2m ham radio coverage in case of disaster (Where cell service will be useless or nearly.) And dunno how many telco COs still have big rooms full of twenty-four 2V lead-acid "cells" as big as refrigerators? |
#5
Posted to rec.audio.pro
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telephone audio again, comments anyone?
Richard Crowley wrote:
"Don Pearce" wrote ... You raise an important point with emergency services, namely that few if any VoIP phones will operate through a power cut (8 hours is I think the minimum operation time for any emergency-qualified terminal). You still need your pots line for that. I'll probably give the order this week to disconnect my POTS. My cell service costs 1/2 the price and includes many features that would make POTS cost even mo Nationwide free roaming, nationwide free long-distance, caller-ID, voicemail, etc. etc. And since there's nobody at home when I'm gone, it mostly rings for nobody. All my friends, credit cards, etc. have my cell number, so only telemarketers call the POTS and good riddance to them. I've got widespread 2m ham radio coverage in case of disaster (Where cell service will be useless or nearly.) And dunno how many telco COs still have big rooms full of twenty-four 2V lead-acid "cells" as big as refrigerators? They don't need the big rooms any more, but I think you will find they all have ups and generator coverage for much more than 8 hours. d |
#6
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telephone audio again, comments anyone?
Don Pearce wrote:
The UK telephone network backbone is VoIP, and I have experienced no problems. I know of no plans to attempt to take VoIP any further than the switch - there is no need while everyone has their own copper pair to the house. Of course services like Skype run on systems without GOS specifications, intended for non-realtime data transfer so it is no surprise that they perform badly. VoIP arther than dedicated PCM ? You sure ? At a sunscriber-end solution I've never seen (heard) anything but unsatisfactory with VoIP over a sustained period. geoff |
#7
Posted to rec.audio.pro
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telephone audio again, comments anyone?
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#8
Posted to rec.audio.pro
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telephone audio again, comments anyone?
Bob wrote: The business model predicts the trend. In other words, even if we have a personal bias in one direction, it shouldn't blind us to the eventual outcome. POTS will survive as a legacy technology, until the tipping point, when telcos will find it cheaper to switch the customer for free to packet. True enough, but I think that those pushing the switch had better know what they're doing before they do that and consider all these factors as well. FOr eample, the hospital where I manned a communications post during Katrina had no phone system, thanks to its all digital system which ran concurrently with its data networking. A clinic across the street had one working phone line, and that phone line remained functional, and able to dial around NEw ORleans to other working pots lines even when IT couldn't dial outside the metro area. I made it across the street to use it once and finally reached my mother in IOwa, whom I told to call Kathy's mother in MInnesota. I could reach the 800 number for my telephone debit card but not a trunk line to the midwest, but through my debit card's lines I could reach the midwest. When we had POTS, we had long periods of affliction with noisy lines. FIOS is perfectly quiet and immune to moisture. The carbon fiber reinforced outside lines are extremely tough. The reliability of FIOS far superior to either POTS or Comcast cable. The elderly have the most difficulty adapting to any form of change. We cannot keep an entire obsolete infrastructure running just for them, but government should keep an eye out for their welfare. True, but we must also consider how reliable a new system is and how robust before we make wholesale switches. YEsterday I was running a phone patch for a guy on a boat in the Caribbean to a 719 area code number, somewhere in PEnnsylvania iirc. I kept squinting at the meters on the rig and the phone patch when I'd hear what I thought was rf feedback and other problems, where usually I don't have to make any adjustments on the patch at all, just get the person on the telephone end to speak clearly. nExt transmission from the phone end would be clean and clear and I wouldn't have changed a thing. I finally asked the fellow on the phone end of the ocnnection about his phone system and he told me he was on a VoIp service. I've found this the case over many of them, just plain inconsistent with the audio quality, from poor phase shifted weird sound to broken up and distorted, to the next sentence clean and clear. AS I commented in my response to the article, I find myself having to say "what was that again" too often on the phone these days. I know that Richard Webb has distinguished himself in emergency services. Richard, in the Gulf region, which is more subject to infrastructure disruption than most of the U.S., now is the time to put new technology in for emergency personal backup. Some activist group could develop a "neighborhood emergency communcations cooperative" based on satellite internet shared by neighborhood wifi. These dishes are down to about $60 a month. They can be stowed and mounted after the winds. Wifi repeaters can create bubbles of connectivity hundreds of yards in extent. Yah , if you can keep your laptop charged. I was using plain old voice over hf ham radio, and good old international MOrse to get our traffic out of that hospital. All these computer folks around there were rediscovering the good ol' fashioned pencil and a notepad g. THe most popular use for battery power in those parts was for personal flashlights, next for portable radios. I played "lending library" with our human powered crank it up broadcast receiver we had in the radio room g. WE have enough trouble teaching hams and those doing field audio about care and feeding of rechargeable batteries, teaching Joe average about care and feeding of emergency backup power for the neighborhood wi fi hotspot and keeping those laptop batteries charged would be some real fun. I've a lot of elderly in this neighborhood where I live right now, and we're right on hte NEw Madrid fault line. I'm pushing neighbors to get those little family radio service rigs and use 'em once in awhile just to make sure the alkaline cells they contain are still good. I"ll have antennas up on temporary masts even after the shake rattle and roll is over or the tornado blows through, and if trapped a neighbor can always yell helps on frs 1 and we'll play relay station, or at least the wife will. IF roads are blocked I"ll be on my way to the local hospital where we're their emergency comms backup plan, she'll man the station at home, after I get her temporary vhf/uhf yagi pointed at MEmphis and an nvis wire strung for 75 meters. HOwever, that's us, we've been there, got the tee shirt and the proverbial tattoo. Most folks aren't as well prepared as we are. OUr freezer is full, plenty of ready to eat type foods around, usually at least half a tank of gas in the van. 73 de nf5b Richard webb, replace anything before at with elspider |
#9
Posted to rec.audio.pro
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telephone audio again, comments anyone?
geoff wrote:
Don Pearce wrote: The UK telephone network backbone is VoIP, and I have experienced no problems. I know of no plans to attempt to take VoIP any further than the switch - there is no need while everyone has their own copper pair to the house. Of course services like Skype run on systems without GOS specifications, intended for non-realtime data transfer so it is no surprise that they perform badly. VoIP arther than dedicated PCM ? You sure ? A couple of details may need attention. First, the old-style of digital long distance was packet-switched, highly-compressed to (IIRC) 6kHz and 4 bits. That was transferred using a digital system that guaranteed 120 ms. of delay. Although Skype uses VoIP, it is also possible to run a VoIP system that is independent of the Internet, making it possible to implement a higher quality of service. It is essentially like packet switching without having its QoS. With sufficiently high-bandwidth networking hardware, it is possible to implement telephone connections with VoIP that are (arguably?) about as good as the older packet switching network. And it is a lot cheaper. [Corrections welcome -- I was treading thin ice through all of that, going on my memory of a talk given by the head of the Cisco's Phoenix sales office several years ago, when they'd just come out with their new VoIP product, and were trying to sell it to corporations as a cheaper replacement for international T1 lines.] Jay Ts -- To contact me, use this web page: http://www.jayts.com/contact.php |
#10
Posted to rec.audio.pro
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telephone audio again, comments anyone?
"Jay Ts" wrote ...
A couple of details may need attention. First, the old-style of digital long distance was packet-switched, highly-compressed to (IIRC) 6kHz and 4 bits. That was transferred using a digital system that guaranteed 120 ms. of delay. Although Skype uses VoIP, it is also possible to run a VoIP system that is independent of the Internet, making it possible to implement a higher quality of service. It is essentially like packet switching without having its QoS. With sufficiently high-bandwidth networking hardware, it is possible to implement telephone connections with VoIP that are (arguably?) about as good as the older packet switching network. And it is a lot cheaper. [Corrections welcome -- I was treading thin ice through all of that, going on my memory of a talk given by the head of the Cisco's Phoenix sales office several years ago, when they'd just come out with their new VoIP product, and were trying to sell it to corporations as a cheaper replacement for international T1 lines.] Large corps (such as my employer) have been doing inter-site VOIP for many years. Most systems like that overflow to the public switched network when the VOIP is full, but none of us have ever been able to detect any difference in QOS. Of course they use very heavy-duty hardware encryption :-) |
#11
Posted to rec.audio.pro
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telephone audio again, comments anyone?
Jay Ts wrote:
geoff wrote: Don Pearce wrote: The UK telephone network backbone is VoIP, and I have experienced no problems. I know of no plans to attempt to take VoIP any further than the switch - there is no need while everyone has their own copper pair to the house. Of course services like Skype run on systems without GOS specifications, intended for non-realtime data transfer so it is no surprise that they perform badly. VoIP arther than dedicated PCM ? You sure ? A couple of details may need attention. First, the old-style of digital long distance was packet-switched, highly-compressed to (IIRC) 6kHz and 4 bits. That was transferred using a digital system that guaranteed 120 ms. of delay. 4KHz bw and 8 bits. Mind you, that was me in dedicated hardware pre-packet switching PCM days, so it might have changed in the meantime (!).. With sufficiently high-bandwidth networking hardware, it is possible to implement telephone connections with VoIP that are (arguably?) about as good as the older packet switching network. And it is a lot cheaper. That the 'in theory' bit. In practice the latency seems variable even on Gigabit Ethernet. Wass the packet-switching phase of PCM telephone trunk transmission on a 'per call' or a 'per system' basis ? geoff |
#12
Posted to rec.audio.pro
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telephone audio again, comments anyone?
wrote:
YEsterday I was running a phone patch for a guy on a boat in the Caribbean to a 719 area code number, somewhere in PEnnsylvania iirc. I kept squinting at the meters on the rig and the phone patch when I'd hear what I thought was rf feedback and other problems, where usually I don't have to make any adjustments on the patch at all, just get the person on the telephone end to speak clearly. nExt transmission from the phone end would be clean and clear and I wouldn't have changed a thing. I finally asked the fellow on the phone end of the ocnnection about his phone system and he told me he was on a VoIp service. I've found this the case over many of them, just plain inconsistent with the audio quality, from poor phase shifted weird sound to broken up and distorted, to the next sentence clean and clear. AS I commented in my response to the article, I find myself having to say "what was that again" too often on the phone these days. People now expect that of telephone service. The average phone customer is so used to the terrible quality of cellphone service, and has not noticed the gradual degradation of cellphone service over the years, that their expection of reliability and of audio quality are substantially lower than the telephone customer of thirty years ago. And this, in short, is why VoIP is becoming popular. It's cheap, and the quality is no worse than what people have come to expect on their cellphones. --scott Okay, so I have a 500 set on my desk right now. But it sounds good. -- "C'est un Nagra. C'est suisse, et tres, tres precis." |
#13
Posted to rec.audio.pro
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telephone audio again, comments anyone?
Jay Ts wrote:
A couple of details may need attention. First, the old-style of digital long distance was packet-switched, highly-compressed to (IIRC) 6kHz and 4 bits. That was transferred using a digital system that guaranteed 120 ms. of delay. It was not packet-switched. It was circuit switched, so each channel had guaranteed bandwidth. I don't know where that delay spec came from... I have had T-1 circuits especially over satellites that had way more than 120 ms of delay. The good news is that the delay was constant. Although Skype uses VoIP, it is also possible to run a VoIP system that is independent of the Internet, making it possible to implement a higher quality of service. It is essentially like packet switching without having its QoS. It IS packet switching. Normally systems like this use IP packet switching with QoS management on top of IP. This does not give you the guaranteed bandwidth of a circuit-switched network, but you can engineer a system that works well most of the time by throwing bandwidth at it and keeping circuit utilization down. Bandwidth is cheap (and the bandwidth utilization doing this is still a lot higher than with a circuit-switched network). With sufficiently high-bandwidth networking hardware, it is possible to implement telephone connections with VoIP that are (arguably?) about as good as the older packet switching network. And it is a lot cheaper. I wouldn't say a LOT cheaper, because it's expensive to do it right. But it's possible to do it well. [Corrections welcome -- I was treading thin ice through all of that, going on my memory of a talk given by the head of the Cisco's Phoenix sales office several years ago, when they'd just come out with their new VoIP product, and were trying to sell it to corporations as a cheaper replacement for international T1 lines.] The problem is that if you do this, you still need either international T-1 lines in order to get control over all the bandwidth in your private network, OR you need a frame relay network where the telco gives you guarantees about quality of service. Admittedly you can get a good bit more channels over a T-1 running VoIP than you can running straight voice with SS7, even with good quality. You can get a huge amount more if you can put up with lousy quality. --scott -- "C'est un Nagra. C'est suisse, et tres, tres precis." |
#14
Posted to rec.audio.pro
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telephone audio again, comments anyone?
On Sep 9, 12:39*pm, (Scott Dorsey) wrote:
The problem is that if you do this, you still need either international T-1 lines in order to get control over all the bandwidth in your private network, OR you need a frame relay network where the telco gives you guarantees about quality of service. *Admittedly you can get a good bit more channels over a T-1 running VoIP than you can running straight voice with SS7, even with good quality. *You can get a huge amount more if you can put up with lousy quality. --scott -- "C'est un Nagra. *C'est suisse, et tres, tres precis." You're right on pretty much every count in your post Scott. I'm an operations manager at a decent sized telco, we indeed do use VOIP as a good portion of our backbone, but this is on a carefully managed private network, and throwing large amounts of bandwidth is key to sucess, along with very careful attention to routing and backup routing. Voice quality is indistinguishable from traditional PCM. Instead of using frame relay with guarantees of service, the more usual implementation these days is an end to end managed IP based Virtual Private Network (IVPN), with well designed QOS. An IP based backbone can deliver perfectly good quality, but it DOES have to be carefully managed. However the same is true for a TDM based network, it's just that the technology and techniques are more mature, and therefore trivial. Low cost players don't always have the knowledge and training to run a network well. John |
#15
Posted to rec.audio.pro
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telephone audio again, comments anyone?
wrote in message
.. . A recent article in the electronic newsletter for FIdonet states the voice over internet protocol will supplant plain old telephone service in most of the world soon. MIght be true. IN either case, I have some problems with that. HEre's my response. COmments anyone? IS there a future for pots? another viewpoint Just for your information: POTS was already digital between switchboard before the internet became common place. Compared to the "ancient" digital connections, VOIP is just another protocol over the same physical connection, being copper or glass. Since eons, optical fibre is used for long distance and high capacity telephone links. Again, long before the internet became what it is now. And all those fibre links needed more electronics than the plain old copper twisted pair and a lead-acid battery. Meindert |
#16
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telephone audio again, comments anyone?
Soundhaspriority wrote:
Here in the U.S., investment analysts have been observing a steady drain from POTS. This has even had a negative effect on Verizon, whose broadband infrastructure is growing. I myself live in a neighborhood where every house has fiber, (FIOS), and Verizon initially tried to remove the copper from the house of every new subscriber. The investment community has concluded that POTS is definitely dying. This is unfortunate. I still have copper going to my house, but admittedly, it's getting harder and harder, when I have a problem with service, to get someone to properly diagnose the trouble. I use DSL for my Internet and POTS for voice telephone. I don't have cable TV. Just yesterday I had a repairman out at the house. He spent an hour here trying to convince me that my problem was with a phone or my inside wiring. He was sure he had found the problem phone, and finally acknowledged that the problem was with the system. After the "replaced some network equipment" the problem was solved. He asked why I didn't have FIOS and I showed him my $30 monthly phone bill. I told him that when I could get voice and Internet over fiber for that price I'd be happy to switch. I can usually make and receive phone calls during a power outage. I know that the FIOS box has a backup battery (about 3 hours worth, I think) but if I depended on a computer for making my phone, I'd need a suitable backup for that, too. My POTs don't require any power other than the battery on the phone line. And frustrating as it is to get support from Verizon nowadays, I still feel better about not allowing them to tell me "it's your computer" and then have to prove that it isn't. At least all I have to do to prove that the problem isn't with my inside wiring is to disconnect it all. I've had people ask if I have Skype so they can call me to discuss a technical problem. I tell them that I can call them for 3 cents a minute (in the US and Canada anyway) and that if they want, I'll call them. They usually call me, probably on their cell phone during the "free calls" period. That's another technology I wouldn't want to depend on. -- If you e-mail me and it bounces, use your secret decoder ring and reach me he double-m-eleven-double-zero at yahoo -- I'm really Mike Rivers ) |
#17
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telephone audio again, comments anyone?
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#18
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telephone audio again, comments anyone?
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#19
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telephone audio again, comments anyone?
On Sep 8, 10:39*pm, (Scott Dorsey) wrote:
Jay Ts wrote: A couple of details may need attention. First, the old-style of digital long distance was packet-switched, highly-compressed to (IIRC) 6kHz and 4 bits. That was transferred using a digital system that guaranteed 120 ms. of delay. It was not packet-switched. *It was circuit switched, so each channel had guaranteed bandwidth. I don't know where that delay spec came from... I have had T-1 circuits especially over satellites that had way more than 120 ms of delay. *The good news is that the delay was constant. Although Skype uses VoIP, it is also possible to run a VoIP system that is independent of the Internet, making it possible to implement a higher quality of service. *It is essentially like packet switching without having its QoS. It IS packet switching. *Normally systems like this use IP packet switching with QoS management on top of IP. *This does not give you the guaranteed bandwidth of a circuit-switched network, but you can engineer a system that works well most of the time by throwing bandwidth at it and keeping circuit utilization down. *Bandwidth is cheap (and the bandwidth utilization doing this is still a lot higher than with a circuit-switched network). With sufficiently high-bandwidth networking hardware, it is possible to implement telephone connections with VoIP that are (arguably?) about as good as the older packet switching network. And it is a lot cheaper. I wouldn't say a LOT cheaper, because it's expensive to do it right. *But it's possible to do it well. [Corrections welcome -- I was treading thin ice through all of that, going on my memory of a talk given by the head of the Cisco's Phoenix sales office several years ago, when they'd just come out with their new VoIP product, and were trying to sell it to corporations as a cheaper replacement for international T1 lines.] The problem is that if you do this, you still need either international T-1 lines in order to get control over all the bandwidth in your private network, OR you need a frame relay network where the telco gives you guarantees about quality of service. *Admittedly you can get a good bit more channels over a T-1 running VoIP than you can running straight voice with SS7, even with good quality. *You can get a huge amount more if you can put up with lousy quality. --scott -- "C'est un Nagra. *C'est suisse, et tres, tres precis." Scott Are there any stats on current average MOS or PESQ etc. for most VOIP customers. I believe the old AT&T POTS had ~ 4.0 to 4.5 MOS benchmark. Lucent wireless was very happy with ~ 3.6.Land to Mobile. How far have the Vonage type providers degraded the Bell Labs audio quality ? How far can they push it until Joe average looks elsewere ? |
#20
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telephone audio again, comments anyone?
Mike Rivers wrote:
This is unfortunate. I still have copper going to my house, but admittedly, it's getting harder and harder, when I have a problem with service, to get someone to properly diagnose the trouble. I use DSL for my Internet and POTS for voice telephone. I don't have cable TV. Just yesterday I had a repairman out at the house. He spent an hour here trying to convince me that my problem was with a phone or my inside wiring. He was sure he had found the problem phone, and finally acknowledged that the problem was with the system. After the "replaced some network equipment" the problem was solved. He asked why I didn't have FIOS and I showed him my $30 monthly phone bill. I told him that when I could get voice and Internet over fiber for that price I'd be happy to switch. Wait... wait... how are you getting POTS and DSL from Verizon for $30 a month? Is there something I am missing here? I would like this service whatever it is! --scott -- "C'est un Nagra. C'est suisse, et tres, tres precis." |
#21
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telephone audio again, comments anyone?
On Sep 9, 1:13 pm, (Scott Dorsey) wrote:
Wait... wait... how are you getting POTS and DSL from Verizon for $30 a month? $19.99/month for DSL (used to be $14.95 until a couple of months ago) $7.13/month for message unit calling (a dime for each outgoing call, just like a pay phone is supposed to be). I don't make many phone calls, so there's maybe another buck on top of that. There's about $9 in taxes and other crap, so I guess it's more like $36 now. My long distance is through Pioneer Telephone out of Maine. 3 cents/ minute, no minimum, no connect charges, no nothing if I don't use it. I usually have my bank send them 9 or 11 cents in a normal month, |
#22
Posted to rec.audio.pro
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telephone audio again, comments anyone?
Mike Rivers wrote:
This is unfortunate. I still have copper going to my house, but admittedly, it's getting harder and harder, when I have a problem with service, to get someone to properly diagnose the trouble. [...] Just yesterday I had a repairman out at the house. He spent an hour here trying to convince me that my problem was with a phone or my inside wiring. Sounds like what's happening here. Every few weeks or so, I have a loud hum on the line, which I suppose is a grounding problem. It makes my phone unusable, but it generally fixes itself at night. I called Qwest and asked for help, and was told that if the repair guy couldn't find the problem in their system, I would have to pay them $80 for the service call! And of course there's absolutely no way he can show up on the same day I again notice the problem. So now I'm left trying to figure a way to deal with the Qwest "customer service" reps to get them to send a guy out, maybe repeatedly until the problem is diagnosed and fixed, without being charged extra. It's insane. Meanwhile, if my high-tech wireless Internet connection goes out, the little company down the street sends someone out really fast to fix it. This just by itself is getting me thinking about trying Skype or some other service. And the thing is, I **like** landlines. But that's assuming there is a company maintaining the service, keeping the copper wires touching each other! Qwest still acts like it is still the 1960's when they were the only game in town. "We don't care. We don't have to. We're the phone company." Jay Ts -- To contact me, use this web page: http://www.jayts.com/contact.php |
#23
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telephone audio again, comments anyone?
John Cafarella wrote:
You're right on pretty much every count in your post Scott. I'm an operations manager at a decent sized telco, we indeed do use VOIP as a good portion of our backbone, but this is on a carefully managed private network, and throwing large amounts of bandwidth is key to sucess, along with very careful attention to routing and backup routing. Voice quality is indistinguishable from traditional PCM. Pretty much all I know about this stuff, I am having to learn on the fly from dealing with remote broadcast stuff. It used to be you could call the telco up and order a 16KC loop from the radio studio to the local club, or to a club in another state. You can't do that any more, and so now pumping realtime audio data over ip networks is becoming the only available route for remote broadcasting. Instead of using frame relay with guarantees of service, the more usual implementation these days is an end to end managed IP based Virtual Private Network (IVPN), with well designed QOS. How is the IVPN different than a frame relay network? I think of frame relay as sort of a virtual network over the telco's larger IP cloud. An IP based backbone can deliver perfectly good quality, but it DOES have to be carefully managed. However the same is true for a TDM based network, it's just that the technology and techniques are more mature, and therefore trivial. Low cost players don't always have the knowledge and training to run a network well. As a former GTE customer, I can say that I have experienced situations where the TDM network become overloaded. But then, I experienced situations where the local analogue network became overloaded and you had to wait thirty seconds for a dial tone after picking up the receiver. --scott -- "C'est un Nagra. C'est suisse, et tres, tres precis." |
#24
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telephone audio again, comments anyone?
Kevin T wrote:
Are there any stats on current average MOS or PESQ etc. for most VOIP customers. I believe the old AT&T POTS had ~ 4.0 to 4.5 MOS benchmark. Lucent wireless was very happy with ~ 3.6.Land to Mobile. How far have the Vonage type providers degraded the Bell Labs audio quality ? How far can they push it until Joe average looks elsewere ? I would LOVE to see that kind of data, but I don't know of anyone who has gathered it. Remember that the VIOP provider is only one tiny part of the whole equation, too, and the network connection itself is not under the control of the provider. That's why the provider cannot actually give any guarantees about anything. --scott -- "C'est un Nagra. C'est suisse, et tres, tres precis." |
#25
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telephone audio again, comments anyone?
In article ,
Scott Dorsey wrote: John Cafarella wrote: You're right on pretty much every count in your post Scott. I'm an operations manager at a decent sized telco, we indeed do use VOIP as a good portion of our backbone, but this is on a carefully managed private network, and throwing large amounts of bandwidth is key to sucess, along with very careful attention to routing and backup routing. Voice quality is indistinguishable from traditional PCM. Pretty much all I know about this stuff, I am having to learn on the fly from dealing with remote broadcast stuff. It used to be you could call the telco up and order a 16KC loop from the radio studio to the local club, or to a club in another state. You can't do that any more, and so now pumping realtime audio data over ip networks is becoming the only available route for remote broadcasting. While we are on this subject, by the way, does anybody make a squawk box Clearcom-style intercom that operates over IP? I want to plug a box in at the remote truck, one backstage, one at the studio, put the IP addresses of each one in it, and have each one hear what the others are saying when they press the PTT button. Telex will sell me a very expensive gateway box that goes between an intercom string and the IP network, but that's not what I want. --scott -- "C'est un Nagra. C'est suisse, et tres, tres precis." |
#26
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telephone audio again, comments anyone?
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#27
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telephone audio again, comments anyone?
On Sep 10, 10:51*am, (Scott Dorsey) wrote:
In article , Scott Dorsey wrote: John Cafarella wrote: You're right on pretty much every count in your post Scott. I'm an operations manager at a decent sized telco, we indeed do use VOIP as a good portion of our backbone, but this is on a carefully managed private network, and throwing large amounts of bandwidth is key to sucess, along with very careful attention to routing and backup routing. *Voice quality is indistinguishable from traditional PCM. Pretty much all I know about this stuff, I am having to learn on the fly from dealing with remote broadcast stuff. *It used to be you could call the telco up and order a 16KC loop from the radio studio to the local club, or to a club in another state. *You can't do that any more, and so now pumping realtime audio data over ip networks is becoming the only available route for remote broadcasting. While we are on this subject, by the way, does anybody make a squawk box Clearcom-style intercom that operates over IP? *I want to plug a box in at the remote truck, one backstage, one at the studio, put the IP addresses of each one in it, and have each one hear what the others are saying when they press the PTT button. Telex will sell me a very expensive gateway box that goes between an intercom string and the IP network, but that's not what I want. --scott -- "C'est un Nagra. *C'est suisse, et tres, tres precis."- Hide quoted text - - Show quoted text - 3 VZW PTT phones sounds about right ? |
#28
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telephone audio again, comments anyone?
On Sep 10, 10:49*am, (Scott Dorsey) wrote:
Kevin T wrote: Are there any stats on current average MOS or PESQ etc. for most VOIP customers. I believe the old AT&T POTS had ~ 4.0 to 4.5 MOS benchmark. Lucent wireless was very happy with ~ 3.6.Land to Mobile. How far have the Vonage type providers degraded the Bell Labs audio quality ? How far can they push it until Joe average looks elsewere ? I would LOVE to see that kind of data, but I don't know of anyone who has gathered it. *Remember that the VIOP provider is only one tiny part of the whole equation, too, and the network connection itself is not under the control of the provider. *That's why the provider cannot actually give any guarantees about anything. --scott -- "C'est un Nagra. *C'est suisse, et tres, tres precis." But that's what the customer wants & used to get. At Lucent I once had to prove in the customer CEO's office that the CDMA voice quality from Mobile to Pots landline & L to M was IIRC 3.0 MOS average.This was Real 35 person AT&T MOS testlab . it was a contractual requirement with $ penalties for non compliance The cusomer office included many poor POTS lines that were already noise degraded to ~3.2 ! We had to sample dozens on lines in various offices until we found a fairly clean quiet line to test with. |
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