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#1
Posted to rec.audio.tubes
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Will Radio Shack Honor still honor Lifetime tubes?
I am just curious, will Radio Shack honor the lifetime tube warranty? I
have a bunch from 2 amps I purchased... Anyone try recently? Sal Brisindi |
#2
Posted to rec.audio.tubes
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Will Radio Shack Honor still honor Lifetime tubes?
On Oct 28, 10:24 pm, Sal Brisindi wrote:
I am just curious, will Radio Shack honor the lifetime tube warranty? I have a bunch from 2 amps I purchased... Anyone try recently? Sal Brisindi If it can still be gotten they will. I got some EL34 from them. Now it was trading worn our GE 6CA7's for Chinese EL34's...but we all had a good giggle over it. cheers, Douglas |
#3
Posted to rec.audio.tubes
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Will Radio Shack Honor still honor Lifetime tubes?
On Oct 28, 3:24 pm, Sal Brisindi wrote:
I am just curious, will Radio Shack honor the lifetime tube warranty? I have a bunch from 2 amps I purchased... Anyone try recently? Sal Brisindi Sal: They will, you will have to be insistant. But, they will. However the replacement tubes will not be "lifetime". I actually did get a tube replaced from the Radio Shack in the Seef Mall in Manama, Bahrain. Not only did they get me a tube in about 2 weeks, but the manager was quite pleasant about it. Peter Wieck Wyncote, PA |
#4
Posted to rec.audio.tubes
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Will Radio Shack Honor still honor Lifetime tubes?
"flipper" wrote in message ... On Sun, 28 Oct 2007 14:16:03 -0700, Bret Ludwig wrote: On Oct 28, 3:24 pm, Sal Brisindi wrote: I am just curious, will Radio Shack honor the lifetime tube warranty? I have a bunch from 2 amps I purchased... Anyone try recently? Sal Brisindi They will not, because they no longer carry tubes. In fact, I just called a couple of Shacks to find out. none of their employees KNEW WHAT A VACUUM TUBE WAS. Their site says nothing on the subject either. That certainly means it wouldn't be easy but I'm not sure a company still in business can just walk away from a warranty. Whether it would be worth litigation is another matter but I'd suggest one should move up a few management notches rather than relying on the floor staff. There were probably a number of conditions, however, and one might be "original owner" so the issue may be moot. **Yep. Original owner and purchase receipt are required. How long is a 'lifetime warranty' anyway? Radio Shack could argue that the lifetime of the valve is, well, as long as it lasts. Trevor Wilson |
#5
Posted to rec.audio.tubes
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Will Radio Shack Honor still honor Lifetime tubes?
"flipper" wrote in message ... On Mon, 29 Oct 2007 09:25:22 +1100, "Trevor Wilson" wrote: "flipper" wrote in message . .. On Sun, 28 Oct 2007 14:16:03 -0700, Bret Ludwig wrote: On Oct 28, 3:24 pm, Sal Brisindi wrote: I am just curious, will Radio Shack honor the lifetime tube warranty? I have a bunch from 2 amps I purchased... Anyone try recently? Sal Brisindi They will not, because they no longer carry tubes. In fact, I just called a couple of Shacks to find out. none of their employees KNEW WHAT A VACUUM TUBE WAS. Their site says nothing on the subject either. That certainly means it wouldn't be easy but I'm not sure a company still in business can just walk away from a warranty. Whether it would be worth litigation is another matter but I'd suggest one should move up a few management notches rather than relying on the floor staff. There were probably a number of conditions, however, and one might be "original owner" so the issue may be moot. **Yep. Original owner and purchase receipt are required. How long is a 'lifetime warranty' anyway? Radio Shack could argue that the lifetime of the valve is, well, as long as it lasts. If you pet a few cents of thought into that you'll discover it makes no sense. **It makes perfect sense. Most manufacturers of valves can provide some kind of expected life span. Radio Shack could argue that the life of the valve is the 'lifetime warranty'. Trevor Wilson |
#6
Posted to rec.audio.tubes
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Will Radio Shack Honor still honor Lifetime tubes?
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#7
Posted to rec.audio.tubes
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Will Radio Shack Honor still honor Lifetime tubes?
"flipper" " Trevor Wilson" **It makes perfect sense. Most manufacturers of valves can provide some kind of expected life span. Radio Shack could argue that the life of the valve is the 'lifetime warranty'. It makes no sense at all and has nothing to do with valves. ** ********. Anyone could argue the absurd that "lifetime" means until it's broke or 'worn out', ** Not absurd at all - you cretinous ****wit. Lifetime Warranty = for the whole period of its expected life. 'Lifetime' invariable means the 'original owner' and/or the 'lifetime' of the thing the part is put in, ** Utter ******** !! ........ Phil |
#8
Posted to rec.audio.tubes
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Will Radio Shack Honor still honor Lifetime tubes?
I have here in front of me a 1975 catalog, with Arthur Fiedler on the cover.
Page 87 "guaranteed to last as long as your set- or we will replace 'em FREE" 6CA7/EL34 $5.97 6SN7GTB $4.99 6L6GC $5.17 6922 $4.29 7189A $3.22 7199 $5.80 8417 $4.30 General inflation since 1975 is about 400% In article .com, says... I threw out all my old radio Shack catalogs years ago. But I remember that the Lifetime Warranty was for "the lifetime of the device into which the tube was installed". This was more or less on the honor system. The Lifetime Warranty tubes were more expensive. On small signal tubes this was a good bet for RS. They got screwed on power tubes with the advent of guitar amplifiers which went through them at a healthy rate, exacerbated by stupid guitar players. |
#9
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Will Radio Shack Honor still honor Lifetime tubes?
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#11
Posted to rec.audio.tubes
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Will Radio Shack Honor still honor Lifetime tubes?
"Dersu Uzala" "flipper" " Trevor Wilson" **It makes perfect sense. Most manufacturers of valves can provide some kind of expected life span. Radio Shack could argue that the life of the valve is the 'lifetime warranty'. It makes no sense at all and has nothing to do with valves. ** ********. Anyone could argue the absurd that "lifetime" means until it's broke or 'worn out', ** Not absurd at all - you cretinous ****wit. Lifetime Warranty = for the whole period of its expected life. 'Lifetime' invariable means the 'original owner' and/or the 'lifetime' of the thing the part is put in, ** Utter ******** !! Point 1: We are talking about a "Guarantee", not a "warranty". there is a difference. ** The OP & TW used " warranty " - as did I. You posturing septic ****head. Point 2: "'Lifetime' invariable means the 'original owner' and/or the 'lifetime'of the thing the part is put in" is absolutely the correct meaning. ** You are not GOD and do not get to decide anything. So - fuuuuuck offfffff. ....... Phil |
#12
Posted to rec.audio.tubes
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Will Radio Shack Honor still honor Lifetime tubes?
"flipper" ** Get ****ed - you slimy AUTISTIC PRICK. ......... Phil |
#13
Posted to rec.audio.tubes
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Will Radio Shack Honor still honor Lifetime tubes?
On Sun, 28 Oct 2007 18:38:22 -0500, flipper wrote:
On Mon, 29 Oct 2007 10:19:07 +1100, "Trevor Wilson" wrote: "flipper" wrote in message . .. On Mon, 29 Oct 2007 09:25:22 +1100, "Trevor Wilson" wrote: "flipper" wrote in message m... On Sun, 28 Oct 2007 14:16:03 -0700, Bret Ludwig wrote: On Oct 28, 3:24 pm, Sal Brisindi wrote: I am just curious, will Radio Shack honor the lifetime tube warranty? I have a bunch from 2 amps I purchased... Anyone try recently? Sal Brisindi They will not, because they no longer carry tubes. In fact, I just called a couple of Shacks to find out. none of their employees KNEW WHAT A VACUUM TUBE WAS. Their site says nothing on the subject either. That certainly means it wouldn't be easy but I'm not sure a company still in business can just walk away from a warranty. Whether it would be worth litigation is another matter but I'd suggest one should move up a few management notches rather than relying on the floor staff. There were probably a number of conditions, however, and one might be "original owner" so the issue may be moot. **Yep. Original owner and purchase receipt are required. How long is a 'lifetime warranty' anyway? Radio Shack could argue that the lifetime of the valve is, well, as long as it lasts. If you pet a few cents of thought into that you'll discover it makes no sense. **It makes perfect sense. Most manufacturers of valves can provide some kind of expected life span. Radio Shack could argue that the life of the valve is the 'lifetime warranty'. It makes no sense at all and has nothing to do with valves. Anyone could argue the absurd that "lifetime" means until it's broke or 'worn out', in which case 'lifetime' means nothing because we already know that things break and wear out so there is no need to repeat it, much less claim it constitutes an 'unusually good warranty'. 'Lifetime' invariable means the 'original owner' and/or the 'lifetime' of the thing the part is put in, as in 'lifetime brake pads' for your car that are a loss leader to get you back and pay the labor to install them. Warranties based on 'expected life span' are 'prorated' warranties. like 25,000 mile, or whatever, tires. Trevor Wilson Much as you'd like the term 'Lifetime warranty' to be a 'Forever warranty' such is not the case, and courts in the US have upheld that the term 'Lifetime warranty' is based on the (typical or nominal) lifetime of the item being warrantied. That said, basically the term 'Lifetime warranty' means nothing, and is virtually impossible to enforce. At best, the OP would be able to recover the amount paid for the tubes should RS not honor the warranty, and the OP went to court, and got lucky and found a judge who was sympathetic. Won't happen. And, really, who *wants* Radio Sludge parts anyway? |
#14
Posted to rec.audio.tubes
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Will Radio Shack Honor still honor Lifetime tubes?
PeterD wrote:
On Sun, 28 Oct 2007 18:38:22 -0500, flipper wrote: On Mon, 29 Oct 2007 10:19:07 +1100, "Trevor Wilson" wrote: "flipper" wrote in message ... On Mon, 29 Oct 2007 09:25:22 +1100, "Trevor Wilson" wrote: "flipper" wrote in message ... On Sun, 28 Oct 2007 14:16:03 -0700, Bret Ludwig wrote: On Oct 28, 3:24 pm, Sal Brisindi wrote: I am just curious, will Radio Shack honor the lifetime tube warranty? I have a bunch from 2 amps I purchased... Anyone try recently? Sal Brisindi They will not, because they no longer carry tubes. In fact, I just called a couple of Shacks to find out. none of their employees KNEW WHAT A VACUUM TUBE WAS. Their site says nothing on the subject either. That certainly means it wouldn't be easy but I'm not sure a company still in business can just walk away from a warranty. Whether it would be worth litigation is another matter but I'd suggest one should move up a few management notches rather than relying on the floor staff. There were probably a number of conditions, however, and one might be "original owner" so the issue may be moot. **Yep. Original owner and purchase receipt are required. How long is a 'lifetime warranty' anyway? Radio Shack could argue that the lifetime of the valve is, well, as long as it lasts. If you pet a few cents of thought into that you'll discover it makes no sense. **It makes perfect sense. Most manufacturers of valves can provide some kind of expected life span. Radio Shack could argue that the life of the valve is the 'lifetime warranty'. It makes no sense at all and has nothing to do with valves. Anyone could argue the absurd that "lifetime" means until it's broke or 'worn out', in which case 'lifetime' means nothing because we already know that things break and wear out so there is no need to repeat it, much less claim it constitutes an 'unusually good warranty'. 'Lifetime' invariable means the 'original owner' and/or the 'lifetime' of the thing the part is put in, as in 'lifetime brake pads' for your car that are a loss leader to get you back and pay the labor to install them. Warranties based on 'expected life span' are 'prorated' warranties. like 25,000 mile, or whatever, tires. Trevor Wilson Much as you'd like the term 'Lifetime warranty' to be a 'Forever warranty' such is not the case, and courts in the US have upheld that the term 'Lifetime warranty' is based on the (typical or nominal) lifetime of the item being warrantied. That said, basically the term 'Lifetime warranty' means nothing, and is virtually impossible to enforce. At best, the OP would be able to recover the amount paid for the tubes should RS not honor the warranty, and the OP went to court, and got lucky and found a judge who was sympathetic. Won't happen. And, really, who *wants* Radio Sludge parts anyway? When any business offers me a "lifetime warranty", my usual response (thought, at least, if not spoken) is "Who's lifetime: mine or yours?" Having paid $$$ for lifetime membership in a frequent-flyer program, & the airline then folded, I don't bother with them. |
#15
Posted to rec.audio.tubes
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Will Radio Shack Honor still honor Lifetime tubes?
On Oct 28, 4:58 pm, flipper wrote:
Whether it would be worth litigation is another matter but I'd suggest one should move up a few management notches rather than relying on the floor staff. IIRC, it actually was litigated at one point many years ago. Again IIRC, RS was told they had to replace them. RS switched from "Lifetime" to "Lifelong" at some point, removing the warranty. I'm not sure if that was a result of the litigation. I believe if you bring one in and are insistent enough, you'll get a new tube if it's available. |
#16
Posted to rec.audio.tubes
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Will Radio Shack Honor still honor Lifetime tubes?
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#17
Posted to rec.audio.tubes
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Will Radio Shack Honor still honor Lifetime tubes?
flipper wrote:
On Tue, 30 Oct 2007 04:34:06 +0800, David R Brooks wrote: PeterD wrote: On Sun, 28 Oct 2007 18:38:22 -0500, flipper wrote: On Mon, 29 Oct 2007 10:19:07 +1100, "Trevor Wilson" wrote: "flipper" wrote in message ... On Mon, 29 Oct 2007 09:25:22 +1100, "Trevor Wilson" wrote: "flipper" wrote in message ... On Sun, 28 Oct 2007 14:16:03 -0700, Bret Ludwig wrote: On Oct 28, 3:24 pm, Sal Brisindi wrote: I am just curious, will Radio Shack honor the lifetime tube warranty? I have a bunch from 2 amps I purchased... Anyone try recently? Sal Brisindi They will not, because they no longer carry tubes. In fact, I just called a couple of Shacks to find out. none of their employees KNEW WHAT A VACUUM TUBE WAS. Their site says nothing on the subject either. That certainly means it wouldn't be easy but I'm not sure a company still in business can just walk away from a warranty. Whether it would be worth litigation is another matter but I'd suggest one should move up a few management notches rather than relying on the floor staff. There were probably a number of conditions, however, and one might be "original owner" so the issue may be moot. **Yep. Original owner and purchase receipt are required. How long is a 'lifetime warranty' anyway? Radio Shack could argue that the lifetime of the valve is, well, as long as it lasts. If you pet a few cents of thought into that you'll discover it makes no sense. **It makes perfect sense. Most manufacturers of valves can provide some kind of expected life span. Radio Shack could argue that the life of the valve is the 'lifetime warranty'. It makes no sense at all and has nothing to do with valves. Anyone could argue the absurd that "lifetime" means until it's broke or 'worn out', in which case 'lifetime' means nothing because we already know that things break and wear out so there is no need to repeat it, much less claim it constitutes an 'unusually good warranty'. 'Lifetime' invariable means the 'original owner' and/or the 'lifetime' of the thing the part is put in, as in 'lifetime brake pads' for your car that are a loss leader to get you back and pay the labor to install them. Warranties based on 'expected life span' are 'prorated' warranties. like 25,000 mile, or whatever, tires. Trevor Wilson Much as you'd like the term 'Lifetime warranty' to be a 'Forever warranty' such is not the case, and courts in the US have upheld that the term 'Lifetime warranty' is based on the (typical or nominal) lifetime of the item being warrantied. That said, basically the term 'Lifetime warranty' means nothing, and is virtually impossible to enforce. At best, the OP would be able to recover the amount paid for the tubes should RS not honor the warranty, and the OP went to court, and got lucky and found a judge who was sympathetic. Won't happen. And, really, who *wants* Radio Sludge parts anyway? When any business offers me a "lifetime warranty", my usual response (thought, at least, if not spoken) is "Who's lifetime: mine or yours?" Having paid $$$ for lifetime membership in a frequent-flyer program, & the airline then folded, I don't bother with them. A warranty is only as good as the warrantor for the rather fundamental reason that if the warrantor doesn't exist anymore there's no one to honor the warranty. Plainly so: the point being that *no* corporation has any significant life expectancy, these days. My example was a major airline, which no-one at that time expected to disappear. But it was taken over, and liquidated. |
#18
Posted to rec.audio.tubes
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Will Radio Shack Honor still honor Lifetime tubes?
We are talking about Radio Shack's actual policy, which as I previously posted verbatim is "guaranteed to last as long as your set- or we will replace 'em FREE", page 87, 1975 catalog. Therefore we are dealing with a "guarantee", whether you or the OP call it a warranty or not. Do you call an impedance a resistance? Samething, right? Measured in ohms, an' stuff, right? On what are you basing your interpretation of "warranty" and "guarantee?" More than 10 years experince selling retail. |
#19
Posted to rec.audio.tubes
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Will Radio Shack Honor still honor Lifetime tubes?
"Dersu Uzala" wrote in message . .. I have here in front of me a 1975 catalog, with Arthur Fiedler on the cover. Page 87 "guaranteed to last as long as your set- or we will replace 'em FREE" The last time I took some "Realistic Lifetime" tubes back to RS was about 5 years ago. Similar to experiences previously posted by others, the 20-something clerk with the orange buzz-cut at my local store had never seen a tube before and had not the slightest idea what to do with one, but the store manager did, and after a wait of about three weeks I got a call to come pick up my replacements. Surprisingly, one of them was another "Realistic Lifetime" tube, while the rest were non-RS tubes of varying brands and countries of origin. The manager told me that the RS policy was that the "lifetime guarantee" applied to the original "Lifetime" tube, but only applied to the replacement if it was another "Lifetime" tube. Apparently, RS does have some NOS tubes in a warehouse somewhere (or at least they did 5 years ago), as when they discontinued their tubes they still had some laying around. So RS guaranteed their "Realistic Lifetime" tubes would be replaced if they ever failed, but they're not promising the same on non-RS branded replacement tubes. Gene |
#20
Posted to rec.audio.tubes
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Will Radio Shack Honor still honor Lifetime tubes?
On Oct 28, 8:30 pm, Jon Yaeger wrote:
You never know what you'll get. I got some nice NOS tubes with one batch, and a Russian 7591A in another. Just for a giggle, I called the R/S that was both an in-line (that is, not a Mall Store) and most proximate to us. The manager asked to call me back. 10 minutes later, he called back and stated that if I brought him the tube and if it was not physically damaged, R/S would replace it - typically within 21 days. So, there it is. He must have called the home office. But at no time was he either skeptical or hostile. Peter Wieck Wyncote, PA |
#21
Posted to rec.audio.tubes
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Will Radio Shack Honor still honor Lifetime tubes?
"flipper" wrote...
It makes no sense at all and has nothing to do with valves. Anyone could argue the absurd that "lifetime" means until it's broke or 'worn out', in which case 'lifetime' means nothing because we already know that things break and wear out so there is no need to repeat it, much less claim it constitutes an 'unusually good warranty'. This is exactly what it means. As long as a "lifetime" tube lasts, it's covered by a warranty that says it will be replaced if it fails. Once it's failed and has been replaced, the warranty on that tube has been honored and the replacement comes with a *new* warranty. Unfortunately, they don't carry "lifetime" tubes anymore, so the new warranty is different. "Lifetime" simply says that the warranty is not limited by any set period of time, such as 90 days, 2 years, etc. Saying things like "lifetime of the original owner" and/or "lifetime of the thing the part is put in" would also be *limitations,* because they set conditions that can terminate coverage. The RS statement quoted elsewhere establishes that RS could theoretically demand that you demonstrate that the tube you're bringing in has spent its entire operating life in the same piece of gear, but how you'd ever do this is anyone's guess, and they're not even asking. What made the "lifetime" warranty on tubes "unusually good" at the time was that as far as I can recall nobody else was offering it on tubes. As of 5 years ago (the last time I got tubes replaced by RS), it was even better than I ever expected it to be. Gene |
#22
Posted to rec.audio.tubes
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Will Radio Shack Honor still honor Lifetime tubes?
"Dersu Uzala" ** You are one asinine, posturing, septic ****head. Fuuuuuck offfffff. ....... Phil |
#23
Posted to rec.audio.tubes
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Will Radio Shack Honor still honor Lifetime tubes?
Peter Wieck wrote:
On Oct 28, 8:30 pm, Jon Yaeger wrote: You never know what you'll get. I got some nice NOS tubes with one batch, and a Russian 7591A in another. Just for a giggle, I called the R/S that was both an in-line (that is, not a Mall Store) and most proximate to us. The manager asked to call me back. 10 minutes later, he called back and stated that if I brought him the tube and if it was not physically damaged, R/S would replace it - typically within 21 days. So, there it is. He must have called the home office. But at no time was he either skeptical or hostile. Peter Wieck Wyncote, PA Thanks Peter, I might try to return the "leaky" 7199's I have, as long as I don't receive Sovtek replacements... I should try them in the ST-70 just for giggles.. Regards, Sal Brisindi |
#24
Posted to rec.audio.tubes
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Will Radio Shack Honor still honor Lifetime tubes?
"flipper" wrote...
To begin with, you wouldn't be so lost as to who said and meant what if you had read the context you snipped out. The OP was claiming that when the thing wears out it will not be replaced because that was it's 'lifetime'. I think you're the one who's a bit lost. The OP made no such claim, but merely asked if the "lifetime warranty" would be honored. The 'end result' of what you say is what I was trying to explain to him but how you get there is not correct. I suggest you check with a lawyer. I write product documents (including warranty statements) for a living, and have some 10 years of lawyers picking what I write apart to go on. A 'lifetime' warranty is almost never the 'life' of the thing being warranted but is, instead, tied to the original owner and/or (usually both) the thing it's used in. As in 'non transferable'. If the warranty says that, yes. In this case, the text quoted makes no mention of the life of the purchaser, nor does it say that the warranty is not transferable (if a warranty does not state such limitations, they don't exist). It *does* tie "lifetime" to the life of the set the tube is used in, but as I and others have recounted, RS hasn't been asking for any evidence that the tube has been continually in the same piece of equipment, most likely because they know it would be impossible to produce and would make it appear as if the company is trying to be weasely as to its warranties. Bad PR, if not legally indefensible. Trying to define 'lifetime' as the lifetime of the device being warranted leads to the useless interpretation that when it 'dies' it's 'lifetime' ended and so did the 'lifetime' warranty, because it's dead. That's almost correct. The "lifetime" warranty on the purchased and dead item ends when you turn that item in to be replaced with a new one. The replacement item comes with its own warranty. Neither is a prorated warranty, like 'X miles' on tires. Not by time, but by miles, merely another limitation. One could substitute some other measure of use, such as hours of operation, but since electronic gear doesn't come with use timers analagous to car odometers, it'd be another impossible demand. And always exist because, otherwise, 'lifetime' would mean the 'lifetime' of the part and would 'end' when the part dies. Which was the OP's argument and a clearly useless one because it essentially says "I warrant the thing until it's broke', and then you buy another one.. No, it says, "I warrant the thing until it's broke and then I replace it." Note that nowhere in the text quoted does it say "never buy another tube," or "we'll replace one tube after another." The warranty says that if "lifetime" tubes fail, they'll replace them, period. And they do. They simply don't replace them with new "lifetime" tubes anymore because they're no longer available. What made it unusually good is that you could get replacement tubes for as long as you and the device it was originally put in 'live', I.E. a 'lifetime', despite how many 'tube lifetimes' expired. There is nothing in the text that says tube after tube. The tube you buy is replaced under warranty. If you got another "lifetime" tube you got another "lifetime" warranty. Do you really think that if the warranty meant "replace tube after tube, forever" some litigious "lifetime" tube owner wouldn't have sued them by now to enforce it? Gene |
#25
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Will Radio Shack Honor still honor Lifetime tubes?
On Oct 30, 8:06 pm, Sal Brisindi wrote:
Peter Wieck wrote: On Oct 28, 8:30 pm, Jon Yaeger wrote: You never know what you'll get. I got some nice NOS tubes with one batch, and a Russian 7591A in another. Just for a giggle, I called the R/S that was both an in-line (that is, not a Mall Store) and most proximate to us. The manager asked to call me back. 10 minutes later, he called back and stated that if I brought him the tube and if it was not physically damaged, R/S would replace it - typically within 21 days. So, there it is. He must have called the home office. But at no time was he either skeptical or hostile. Peter Wieck Wyncote, PA Thanks Peter, I might try to return the "leaky" 7199's I have, as long as I don't receive Sovtek replacements... I should try them in the ST-70 just for giggles.. Regards, Sal Brisindi- Hide quoted text - - Show quoted text - I have nearly a dozen 7199s lying around. If I get to Parsippany, I will bring a clutch. Peter Wieck Wyncote, PA |
#26
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Will Radio Shack Honor still honor Lifetime tubes?
"Peter Wieck" wrote...
Just for a giggle, I called the R/S that was both an in-line (that is, not a Mall Store) and most proximate to us. The manager asked to call me back. 10 minutes later, he called back and stated that if I brought him the tube and if it was not physically damaged, R/S would replace it - typically within 21 days. So, there it is. He must have called the home office. But at no time was he either skeptical or hostile. What I'm curious about is exactly what RS does when they get the tubes. Do they ship them to some warehouse in Ft. Worth where the last working tube tester in America is preserved in a vault, or do they just take the customer's word for it that the tube is dead and tell the store to trash the old ones? Gene |
#27
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Will Radio Shack Honor still honor Lifetime tubes?
"flipper" wrote..
And 99% of all that was little more than a diversion because the topic was the 'generic' meaning of the typical 'lifetime warranty'. Or, as the flowery accompanying sales text sometimes reads "the last insert product you'll ever need (to buy)." Since you apparently will not be convinced until you try to sue RS for not replacing your tubes over and over again with non-RS tubes and lose, I'm not going to waste any more time with you. The subject of the thread was "Will Radio Shack still honor Lifetime tubes?" The answer is yes. Gene |
#28
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Will Radio Shack Honor still honor Lifetime tubes?
On Oct 30, 11:38 pm, "GeneK" wrote:
What I'm curious about is exactly what RS does when they get the tubes. Do they ship them to some warehouse in Ft. Worth where the last working tube tester in America is preserved in a vault, or do they just take the customer's word for it that the tube is dead and tell the store to trash the old ones? Gene: A large percentage of the denizens of this NG have "working" tube testers. Some of them even have very good ones. That aside, I suspect that R/S has a working relationship with any of several present suppliers starting with AES from which they obtain what they need. Keep in mind that about every tube as was ever made is still available - it is only money. Of that universe, R/S put the "Lifetime" trademark on a much smaller representative group, typically commonly used then and now. But as to whether they bother to verify - get real! That they get the old tube is enough punishment to any customer silly enough to test the warranty. Peter Wieck Wyncote, PA |
#29
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Will Radio Shack Honor still honor Lifetime tubes?
"Peter Wieck" wrote in message oups.com... A large percentage of the denizens of this NG have "working" tube testers. Some of them even have very good ones. Yes, I was engaging in a bit of fantasy about some tube tester with the RS logo on it enshrined in a vault somewhere surrounded by crates of tubes as in "Raiders of the Lost Ark." Gene |
#30
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Will Radio Shack Honor still honor Lifetime tubes?
In article ,
says... On Tue, 30 Oct 2007 10:40:01 -0500, (Dersu Uzala) wrote: We are talking about Radio Shack's actual policy, which as I previously posted verbatim is "guaranteed to last as long as your set- or we will replace 'em FREE", page 87, 1975 catalog. Therefore we are dealing with a "guarantee", whether you or the OP call it a warranty or not. Do you call an impedance a resistance? Samething, right? Measured in ohms, an' stuff, right? On what are you basing your interpretation of "warranty" and "guarantee?" More than 10 years experince selling retail. That might explain where you got the interpretation but it doesn't explain what you're basing it on. In law, "guarantee" is a third party 'guaranteeing' the action of another, such as parents, the guarantor, cosigning a loan with their (of age) child and stipulating that if the child does not pay then they will. (I mention parent-child only because a that is often who a young person just starting out in life can get to provide such 'guarantee'.) A 'promise of remedy' between two parties, e.g. buyer and seller, is a Warranty by the seller. The 'retail experience' notion may come from 'guaranteeing' the performance, life, or whatever, of a product by offering a 'Warranty'. The product is, in essence, the 'third party' you are 'guaranteeing' will 'do something' and the Warranty is the promised remedy if it does not. Nope. As a young inexperienced salesman, I told a customer that an item was guaranteed for X years. The Boss told me not to use that word,as the item was actally had a warranty. For example, I bought a VHS movie that was guaranteed to be of "highest quality". It was recorded at the 6-hour tape speed, and therefore, not the highest quality. I was refused a refund or store credit. I went to the Mall Office to get the tel. number of the main office of the chain store. They, the Mall folks called the store, and the store called their home office, and I got a refund. A warranty would have gotten me a replacement tape. |
#31
Posted to rec.audio.tubes
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Will Radio Shack Honor still honor Lifetime tubes?
Peter Wieck wrote:
I have nearly a dozen 7199s lying around. If I get to Parsippany, I will bring a clutch. Peter Wieck Wyncote, PA Peter, No need to bring the 7199's as I have a few spares, Hope to see you in Parsippany this Saturday. Thanks, Sal |
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