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  #1   Report Post  
Geoff Wood
 
Posts: n/a
Default Sony Repair Suggestions

Mark A wrote:

Did they tell you what part needed to be replaced, that they no
longer have? If there diagnosis is correct, then you should try to
determine whether you can find the part, either new or from a
salvaged player. Keep in mind that if a repair service does not have
the part in stock, they order from Sony unless it is generic
component.


Clean the lens, or have the laser replaced. Any competent service person
shoulsd be able to do it. You'll need to be able to find the laser part
number though.

My guess is that you were talking to somebody non-technical, who was put on
the spot and decided to take the easy way 'out'.

geoff


  #2   Report Post  
Geoff Wood
 
Posts: n/a
Default Sony Repair Suggestions

Mark A wrote:

Did they tell you what part needed to be replaced, that they no
longer have? If there diagnosis is correct, then you should try to
determine whether you can find the part, either new or from a
salvaged player. Keep in mind that if a repair service does not have
the part in stock, they order from Sony unless it is generic
component.


Clean the lens, or have the laser replaced. Any competent service person
shoulsd be able to do it. You'll need to be able to find the laser part
number though.

My guess is that you were talking to somebody non-technical, who was put on
the spot and decided to take the easy way 'out'.

geoff


  #3   Report Post  
Geoff Wood
 
Posts: n/a
Default Sony Repair Suggestions

Mark A wrote:

Did they tell you what part needed to be replaced, that they no
longer have? If there diagnosis is correct, then you should try to
determine whether you can find the part, either new or from a
salvaged player. Keep in mind that if a repair service does not have
the part in stock, they order from Sony unless it is generic
component.


Clean the lens, or have the laser replaced. Any competent service person
shoulsd be able to do it. You'll need to be able to find the laser part
number though.

My guess is that you were talking to somebody non-technical, who was put on
the spot and decided to take the easy way 'out'.

geoff


  #4   Report Post  
Geoff Wood
 
Posts: n/a
Default Sony Repair Suggestions

Mark A wrote:

Did they tell you what part needed to be replaced, that they no
longer have? If there diagnosis is correct, then you should try to
determine whether you can find the part, either new or from a
salvaged player. Keep in mind that if a repair service does not have
the part in stock, they order from Sony unless it is generic
component.


Clean the lens, or have the laser replaced. Any competent service person
shoulsd be able to do it. You'll need to be able to find the laser part
number though.

My guess is that you were talking to somebody non-technical, who was put on
the spot and decided to take the easy way 'out'.

geoff


  #5   Report Post  
Geoff Wood
 
Posts: n/a
Default Sony Repair Suggestions

Lazarus wrote:
If you change the machine to play the current discs your 300 old ones
will no longer play.

CDS are crap nowadays and are not as thick as they used to be.


Thicker CDs are much better. They sound less thin. More depth.

geoff




  #6   Report Post  
Geoff Wood
 
Posts: n/a
Default Sony Repair Suggestions

Lazarus wrote:
If you change the machine to play the current discs your 300 old ones
will no longer play.

CDS are crap nowadays and are not as thick as they used to be.


Thicker CDs are much better. They sound less thin. More depth.

geoff


  #7   Report Post  
Geoff Wood
 
Posts: n/a
Default Sony Repair Suggestions

Lazarus wrote:
If you change the machine to play the current discs your 300 old ones
will no longer play.

CDS are crap nowadays and are not as thick as they used to be.


Thicker CDs are much better. They sound less thin. More depth.

geoff


  #8   Report Post  
Geoff Wood
 
Posts: n/a
Default Sony Repair Suggestions

Lazarus wrote:
If you change the machine to play the current discs your 300 old ones
will no longer play.

CDS are crap nowadays and are not as thick as they used to be.


Thicker CDs are much better. They sound less thin. More depth.

geoff


  #9   Report Post  
Peter
 
Posts: n/a
Default Sony Repair Suggestions

Sony Factory Service refused to repair my 1991 top-of-the-line CDP-X777ES CD
player because they claim they have no parts anymore, this despite the fact
that over the phone they had assured me that they did indeed have parts for
the CD Player and based on that I had sent it to their San Diego,
California, Service Center. The problem is that the CD Player refuses to
recognize a few new CDs that are playable on all other CD Players. It plays
about 300 other CDs without any problems.

Hence I am wondering if anyone might know of a very "reputable" and
"reliable" repair service that would be willing to help me? I do not care
where it might be within the USA.

Thanks in advance for your possible recommendations.



  #10   Report Post  
RandB
 
Posts: n/a
Default Sony Repair Suggestions

For the amount of money it would cost to have the darn thing packed and
shipped from Mail Boxes, Etc., you could buy a new one.

randy

"Peter" wrote in message
nk.net...
Sony Factory Service refused to repair my 1991 top-of-the-line CDP-X777ES

CD
player because they claim they have no parts anymore, this despite the

fact
that over the phone they had assured me that they did indeed have parts

for
the CD Player and based on that I had sent it to their San Diego,
California, Service Center. The problem is that the CD Player refuses to
recognize a few new CDs that are playable on all other CD Players. It

plays
about 300 other CDs without any problems.

Hence I am wondering if anyone might know of a very "reputable" and
"reliable" repair service that would be willing to help me? I do not care
where it might be within the USA.

Thanks in advance for your possible recommendations.







  #11   Report Post  
RandB
 
Posts: n/a
Default Sony Repair Suggestions

For the amount of money it would cost to have the darn thing packed and
shipped from Mail Boxes, Etc., you could buy a new one.

randy

"Peter" wrote in message
nk.net...
Sony Factory Service refused to repair my 1991 top-of-the-line CDP-X777ES

CD
player because they claim they have no parts anymore, this despite the

fact
that over the phone they had assured me that they did indeed have parts

for
the CD Player and based on that I had sent it to their San Diego,
California, Service Center. The problem is that the CD Player refuses to
recognize a few new CDs that are playable on all other CD Players. It

plays
about 300 other CDs without any problems.

Hence I am wondering if anyone might know of a very "reputable" and
"reliable" repair service that would be willing to help me? I do not care
where it might be within the USA.

Thanks in advance for your possible recommendations.





  #12   Report Post  
RandB
 
Posts: n/a
Default Sony Repair Suggestions

For the amount of money it would cost to have the darn thing packed and
shipped from Mail Boxes, Etc., you could buy a new one.

randy

"Peter" wrote in message
nk.net...
Sony Factory Service refused to repair my 1991 top-of-the-line CDP-X777ES

CD
player because they claim they have no parts anymore, this despite the

fact
that over the phone they had assured me that they did indeed have parts

for
the CD Player and based on that I had sent it to their San Diego,
California, Service Center. The problem is that the CD Player refuses to
recognize a few new CDs that are playable on all other CD Players. It

plays
about 300 other CDs without any problems.

Hence I am wondering if anyone might know of a very "reputable" and
"reliable" repair service that would be willing to help me? I do not care
where it might be within the USA.

Thanks in advance for your possible recommendations.





  #13   Report Post  
RandB
 
Posts: n/a
Default Sony Repair Suggestions

For the amount of money it would cost to have the darn thing packed and
shipped from Mail Boxes, Etc., you could buy a new one.

randy

"Peter" wrote in message
nk.net...
Sony Factory Service refused to repair my 1991 top-of-the-line CDP-X777ES

CD
player because they claim they have no parts anymore, this despite the

fact
that over the phone they had assured me that they did indeed have parts

for
the CD Player and based on that I had sent it to their San Diego,
California, Service Center. The problem is that the CD Player refuses to
recognize a few new CDs that are playable on all other CD Players. It

plays
about 300 other CDs without any problems.

Hence I am wondering if anyone might know of a very "reputable" and
"reliable" repair service that would be willing to help me? I do not care
where it might be within the USA.

Thanks in advance for your possible recommendations.





  #14   Report Post  
Mark A
 
Posts: n/a
Default Sony Repair Suggestions

"Peter" wrote in message
nk.net...
Sony Factory Service refused to repair my 1991 top-of-the-line CDP-X777ES

CD
player because they claim they have no parts anymore, this despite the

fact
that over the phone they had assured me that they did indeed have parts

for
the CD Player and based on that I had sent it to their San Diego,
California, Service Center. The problem is that the CD Player refuses to
recognize a few new CDs that are playable on all other CD Players. It

plays
about 300 other CDs without any problems.

Hence I am wondering if anyone might know of a very "reputable" and
"reliable" repair service that would be willing to help me? I do not care
where it might be within the USA.

Thanks in advance for your possible recommendations.

Did they tell you what part needed to be replaced, that they no longer have?
If there diagnosis is correct, then you should try to determine whether you
can find the part, either new or from a salvaged player. Keep in mind that
if a repair service does not have the part in stock, they order from Sony
unless it is generic component.


  #15   Report Post  
Mark A
 
Posts: n/a
Default Sony Repair Suggestions

"Peter" wrote in message
nk.net...
Sony Factory Service refused to repair my 1991 top-of-the-line CDP-X777ES

CD
player because they claim they have no parts anymore, this despite the

fact
that over the phone they had assured me that they did indeed have parts

for
the CD Player and based on that I had sent it to their San Diego,
California, Service Center. The problem is that the CD Player refuses to
recognize a few new CDs that are playable on all other CD Players. It

plays
about 300 other CDs without any problems.

Hence I am wondering if anyone might know of a very "reputable" and
"reliable" repair service that would be willing to help me? I do not care
where it might be within the USA.

Thanks in advance for your possible recommendations.

Did they tell you what part needed to be replaced, that they no longer have?
If there diagnosis is correct, then you should try to determine whether you
can find the part, either new or from a salvaged player. Keep in mind that
if a repair service does not have the part in stock, they order from Sony
unless it is generic component.




  #16   Report Post  
Mark A
 
Posts: n/a
Default Sony Repair Suggestions

"Peter" wrote in message
nk.net...
Sony Factory Service refused to repair my 1991 top-of-the-line CDP-X777ES

CD
player because they claim they have no parts anymore, this despite the

fact
that over the phone they had assured me that they did indeed have parts

for
the CD Player and based on that I had sent it to their San Diego,
California, Service Center. The problem is that the CD Player refuses to
recognize a few new CDs that are playable on all other CD Players. It

plays
about 300 other CDs without any problems.

Hence I am wondering if anyone might know of a very "reputable" and
"reliable" repair service that would be willing to help me? I do not care
where it might be within the USA.

Thanks in advance for your possible recommendations.

Did they tell you what part needed to be replaced, that they no longer have?
If there diagnosis is correct, then you should try to determine whether you
can find the part, either new or from a salvaged player. Keep in mind that
if a repair service does not have the part in stock, they order from Sony
unless it is generic component.


  #17   Report Post  
Mark A
 
Posts: n/a
Default Sony Repair Suggestions

"Peter" wrote in message
nk.net...
Sony Factory Service refused to repair my 1991 top-of-the-line CDP-X777ES

CD
player because they claim they have no parts anymore, this despite the

fact
that over the phone they had assured me that they did indeed have parts

for
the CD Player and based on that I had sent it to their San Diego,
California, Service Center. The problem is that the CD Player refuses to
recognize a few new CDs that are playable on all other CD Players. It

plays
about 300 other CDs without any problems.

Hence I am wondering if anyone might know of a very "reputable" and
"reliable" repair service that would be willing to help me? I do not care
where it might be within the USA.

Thanks in advance for your possible recommendations.

Did they tell you what part needed to be replaced, that they no longer have?
If there diagnosis is correct, then you should try to determine whether you
can find the part, either new or from a salvaged player. Keep in mind that
if a repair service does not have the part in stock, they order from Sony
unless it is generic component.


  #18   Report Post  
Mark A
 
Posts: n/a
Default Sony Repair Suggestions

"Geoff Wood" -nospam wrote in message
...
Mark A wrote:

Did they tell you what part needed to be replaced, that they no
longer have? If there diagnosis is correct, then you should try to
determine whether you can find the part, either new or from a
salvaged player. Keep in mind that if a repair service does not have
the part in stock, they order from Sony unless it is generic
component.


Clean the lens, or have the laser replaced. Any competent service person
shoulsd be able to do it. You'll need to be able to find the laser part
number though.

My guess is that you were talking to somebody non-technical, who was put

on
the spot and decided to take the easy way 'out'.

geoff

Keep in mind that most manufacturers like Sony have flat rate pricing for
repair of items out of warranty, regardless of what is wrong with it.
Sometimes they will you send you a refurbished item in exchange.

I believe that he was quoted $216 for the repair. At those prices, they
replace parts, and don't just clean them.

But for less than $300, one could probably purchase a new one with much
better electronics, especially the D/A conversion circuits. Also a new one
would play CD-R's, which I doubt the old one does.


  #19   Report Post  
Mark A
 
Posts: n/a
Default Sony Repair Suggestions

"Geoff Wood" -nospam wrote in message
...
Mark A wrote:

Did they tell you what part needed to be replaced, that they no
longer have? If there diagnosis is correct, then you should try to
determine whether you can find the part, either new or from a
salvaged player. Keep in mind that if a repair service does not have
the part in stock, they order from Sony unless it is generic
component.


Clean the lens, or have the laser replaced. Any competent service person
shoulsd be able to do it. You'll need to be able to find the laser part
number though.

My guess is that you were talking to somebody non-technical, who was put

on
the spot and decided to take the easy way 'out'.

geoff

Keep in mind that most manufacturers like Sony have flat rate pricing for
repair of items out of warranty, regardless of what is wrong with it.
Sometimes they will you send you a refurbished item in exchange.

I believe that he was quoted $216 for the repair. At those prices, they
replace parts, and don't just clean them.

But for less than $300, one could probably purchase a new one with much
better electronics, especially the D/A conversion circuits. Also a new one
would play CD-R's, which I doubt the old one does.


  #20   Report Post  
Mark A
 
Posts: n/a
Default Sony Repair Suggestions

"Geoff Wood" -nospam wrote in message
...
Mark A wrote:

Did they tell you what part needed to be replaced, that they no
longer have? If there diagnosis is correct, then you should try to
determine whether you can find the part, either new or from a
salvaged player. Keep in mind that if a repair service does not have
the part in stock, they order from Sony unless it is generic
component.


Clean the lens, or have the laser replaced. Any competent service person
shoulsd be able to do it. You'll need to be able to find the laser part
number though.

My guess is that you were talking to somebody non-technical, who was put

on
the spot and decided to take the easy way 'out'.

geoff

Keep in mind that most manufacturers like Sony have flat rate pricing for
repair of items out of warranty, regardless of what is wrong with it.
Sometimes they will you send you a refurbished item in exchange.

I believe that he was quoted $216 for the repair. At those prices, they
replace parts, and don't just clean them.

But for less than $300, one could probably purchase a new one with much
better electronics, especially the D/A conversion circuits. Also a new one
would play CD-R's, which I doubt the old one does.




  #21   Report Post  
Mark A
 
Posts: n/a
Default Sony Repair Suggestions

"Geoff Wood" -nospam wrote in message
...
Mark A wrote:

Did they tell you what part needed to be replaced, that they no
longer have? If there diagnosis is correct, then you should try to
determine whether you can find the part, either new or from a
salvaged player. Keep in mind that if a repair service does not have
the part in stock, they order from Sony unless it is generic
component.


Clean the lens, or have the laser replaced. Any competent service person
shoulsd be able to do it. You'll need to be able to find the laser part
number though.

My guess is that you were talking to somebody non-technical, who was put

on
the spot and decided to take the easy way 'out'.

geoff

Keep in mind that most manufacturers like Sony have flat rate pricing for
repair of items out of warranty, regardless of what is wrong with it.
Sometimes they will you send you a refurbished item in exchange.

I believe that he was quoted $216 for the repair. At those prices, they
replace parts, and don't just clean them.

But for less than $300, one could probably purchase a new one with much
better electronics, especially the D/A conversion circuits. Also a new one
would play CD-R's, which I doubt the old one does.


  #22   Report Post  
Lazarus
 
Posts: n/a
Default Sony Repair Suggestions

If you change the machine to play the current discs your 300 old ones will
no longer play.

CDS are crap nowadays and are not as thick as they used to be.

If you want to play the current cds and are willing to take the chance that
it wont play your old cds you can adjust the focus of the laser yourself.

Open the machine and follow the ribbon cable from the laser pick up assembly
to the PCB where it plugs in.

At this location on the PCB you will see one or two small screws which are
variable resistors.....turn them until your current discs play

But be warned you may now have problems with your older discs!

Sony and others will not admit it but thats why they refused to fix
it....what you ask is basically very very difficult to do on an older
machine

Anything older than 12 months these days is "old"


"Peter" wrote in message
nk.net...
Sony Factory Service refused to repair my 1991 top-of-the-line CDP-X777ES

CD
player because they claim they have no parts anymore, this despite the

fact
that over the phone they had assured me that they did indeed have parts

for
the CD Player and based on that I had sent it to their San Diego,
California, Service Center. The problem is that the CD Player refuses to
recognize a few new CDs that are playable on all other CD Players. It

plays
about 300 other CDs without any problems.

Hence I am wondering if anyone might know of a very "reputable" and
"reliable" repair service that would be willing to help me? I do not care
where it might be within the USA.

Thanks in advance for your possible recommendations.





  #23   Report Post  
Lazarus
 
Posts: n/a
Default Sony Repair Suggestions

If you change the machine to play the current discs your 300 old ones will
no longer play.

CDS are crap nowadays and are not as thick as they used to be.

If you want to play the current cds and are willing to take the chance that
it wont play your old cds you can adjust the focus of the laser yourself.

Open the machine and follow the ribbon cable from the laser pick up assembly
to the PCB where it plugs in.

At this location on the PCB you will see one or two small screws which are
variable resistors.....turn them until your current discs play

But be warned you may now have problems with your older discs!

Sony and others will not admit it but thats why they refused to fix
it....what you ask is basically very very difficult to do on an older
machine

Anything older than 12 months these days is "old"


"Peter" wrote in message
nk.net...
Sony Factory Service refused to repair my 1991 top-of-the-line CDP-X777ES

CD
player because they claim they have no parts anymore, this despite the

fact
that over the phone they had assured me that they did indeed have parts

for
the CD Player and based on that I had sent it to their San Diego,
California, Service Center. The problem is that the CD Player refuses to
recognize a few new CDs that are playable on all other CD Players. It

plays
about 300 other CDs without any problems.

Hence I am wondering if anyone might know of a very "reputable" and
"reliable" repair service that would be willing to help me? I do not care
where it might be within the USA.

Thanks in advance for your possible recommendations.





  #24   Report Post  
Lazarus
 
Posts: n/a
Default Sony Repair Suggestions

If you change the machine to play the current discs your 300 old ones will
no longer play.

CDS are crap nowadays and are not as thick as they used to be.

If you want to play the current cds and are willing to take the chance that
it wont play your old cds you can adjust the focus of the laser yourself.

Open the machine and follow the ribbon cable from the laser pick up assembly
to the PCB where it plugs in.

At this location on the PCB you will see one or two small screws which are
variable resistors.....turn them until your current discs play

But be warned you may now have problems with your older discs!

Sony and others will not admit it but thats why they refused to fix
it....what you ask is basically very very difficult to do on an older
machine

Anything older than 12 months these days is "old"


"Peter" wrote in message
nk.net...
Sony Factory Service refused to repair my 1991 top-of-the-line CDP-X777ES

CD
player because they claim they have no parts anymore, this despite the

fact
that over the phone they had assured me that they did indeed have parts

for
the CD Player and based on that I had sent it to their San Diego,
California, Service Center. The problem is that the CD Player refuses to
recognize a few new CDs that are playable on all other CD Players. It

plays
about 300 other CDs without any problems.

Hence I am wondering if anyone might know of a very "reputable" and
"reliable" repair service that would be willing to help me? I do not care
where it might be within the USA.

Thanks in advance for your possible recommendations.





  #25   Report Post  
Lazarus
 
Posts: n/a
Default Sony Repair Suggestions

If you change the machine to play the current discs your 300 old ones will
no longer play.

CDS are crap nowadays and are not as thick as they used to be.

If you want to play the current cds and are willing to take the chance that
it wont play your old cds you can adjust the focus of the laser yourself.

Open the machine and follow the ribbon cable from the laser pick up assembly
to the PCB where it plugs in.

At this location on the PCB you will see one or two small screws which are
variable resistors.....turn them until your current discs play

But be warned you may now have problems with your older discs!

Sony and others will not admit it but thats why they refused to fix
it....what you ask is basically very very difficult to do on an older
machine

Anything older than 12 months these days is "old"


"Peter" wrote in message
nk.net...
Sony Factory Service refused to repair my 1991 top-of-the-line CDP-X777ES

CD
player because they claim they have no parts anymore, this despite the

fact
that over the phone they had assured me that they did indeed have parts

for
the CD Player and based on that I had sent it to their San Diego,
California, Service Center. The problem is that the CD Player refuses to
recognize a few new CDs that are playable on all other CD Players. It

plays
about 300 other CDs without any problems.

Hence I am wondering if anyone might know of a very "reputable" and
"reliable" repair service that would be willing to help me? I do not care
where it might be within the USA.

Thanks in advance for your possible recommendations.







  #26   Report Post  
Mark D. Zacharias
 
Posts: n/a
Default Sony Repair Suggestions


Open the machine and follow the ribbon cable from the laser pick up

assembly
to the PCB where it plugs in.

At this location on the PCB you will see one or two small screws which are
variable resistors.....turn them until your current discs play


This is _really_ bad advice. The laser pickup can easily be ruined, and it
may not even be your problem. Any decent repair shop who is familiar with
Sony products ought to be able to fix this. As for replacing it instead,
this is a high-end model. No way a cheapie replacement is as good.

Mark Z.

--
Please reply only to Group. I regret this is necessary. Viruses and spam
have rendered my regular e-mail address useless.


"Lazarus" wrote in message
...
If you change the machine to play the current discs your 300 old ones will
no longer play.

CDS are crap nowadays and are not as thick as they used to be.

If you want to play the current cds and are willing to take the chance

that
it wont play your old cds you can adjust the focus of the laser yourself.

Open the machine and follow the ribbon cable from the laser pick up

assembly
to the PCB where it plugs in.

At this location on the PCB you will see one or two small screws which are
variable resistors.....turn them until your current discs play

But be warned you may now have problems with your older discs!

Sony and others will not admit it but thats why they refused to fix
it....what you ask is basically very very difficult to do on an older
machine

Anything older than 12 months these days is "old"


"Peter" wrote in message
nk.net...
Sony Factory Service refused to repair my 1991 top-of-the-line

CDP-X777ES
CD
player because they claim they have no parts anymore, this despite the

fact
that over the phone they had assured me that they did indeed have parts

for
the CD Player and based on that I had sent it to their San Diego,
California, Service Center. The problem is that the CD Player refuses

to
recognize a few new CDs that are playable on all other CD Players. It

plays
about 300 other CDs without any problems.

Hence I am wondering if anyone might know of a very "reputable" and
"reliable" repair service that would be willing to help me? I do not

care
where it might be within the USA.

Thanks in advance for your possible recommendations.







  #27   Report Post  
Mark D. Zacharias
 
Posts: n/a
Default Sony Repair Suggestions


Open the machine and follow the ribbon cable from the laser pick up

assembly
to the PCB where it plugs in.

At this location on the PCB you will see one or two small screws which are
variable resistors.....turn them until your current discs play


This is _really_ bad advice. The laser pickup can easily be ruined, and it
may not even be your problem. Any decent repair shop who is familiar with
Sony products ought to be able to fix this. As for replacing it instead,
this is a high-end model. No way a cheapie replacement is as good.

Mark Z.

--
Please reply only to Group. I regret this is necessary. Viruses and spam
have rendered my regular e-mail address useless.


"Lazarus" wrote in message
...
If you change the machine to play the current discs your 300 old ones will
no longer play.

CDS are crap nowadays and are not as thick as they used to be.

If you want to play the current cds and are willing to take the chance

that
it wont play your old cds you can adjust the focus of the laser yourself.

Open the machine and follow the ribbon cable from the laser pick up

assembly
to the PCB where it plugs in.

At this location on the PCB you will see one or two small screws which are
variable resistors.....turn them until your current discs play

But be warned you may now have problems with your older discs!

Sony and others will not admit it but thats why they refused to fix
it....what you ask is basically very very difficult to do on an older
machine

Anything older than 12 months these days is "old"


"Peter" wrote in message
nk.net...
Sony Factory Service refused to repair my 1991 top-of-the-line

CDP-X777ES
CD
player because they claim they have no parts anymore, this despite the

fact
that over the phone they had assured me that they did indeed have parts

for
the CD Player and based on that I had sent it to their San Diego,
California, Service Center. The problem is that the CD Player refuses

to
recognize a few new CDs that are playable on all other CD Players. It

plays
about 300 other CDs without any problems.

Hence I am wondering if anyone might know of a very "reputable" and
"reliable" repair service that would be willing to help me? I do not

care
where it might be within the USA.

Thanks in advance for your possible recommendations.







  #28   Report Post  
Mark D. Zacharias
 
Posts: n/a
Default Sony Repair Suggestions


Open the machine and follow the ribbon cable from the laser pick up

assembly
to the PCB where it plugs in.

At this location on the PCB you will see one or two small screws which are
variable resistors.....turn them until your current discs play


This is _really_ bad advice. The laser pickup can easily be ruined, and it
may not even be your problem. Any decent repair shop who is familiar with
Sony products ought to be able to fix this. As for replacing it instead,
this is a high-end model. No way a cheapie replacement is as good.

Mark Z.

--
Please reply only to Group. I regret this is necessary. Viruses and spam
have rendered my regular e-mail address useless.


"Lazarus" wrote in message
...
If you change the machine to play the current discs your 300 old ones will
no longer play.

CDS are crap nowadays and are not as thick as they used to be.

If you want to play the current cds and are willing to take the chance

that
it wont play your old cds you can adjust the focus of the laser yourself.

Open the machine and follow the ribbon cable from the laser pick up

assembly
to the PCB where it plugs in.

At this location on the PCB you will see one or two small screws which are
variable resistors.....turn them until your current discs play

But be warned you may now have problems with your older discs!

Sony and others will not admit it but thats why they refused to fix
it....what you ask is basically very very difficult to do on an older
machine

Anything older than 12 months these days is "old"


"Peter" wrote in message
nk.net...
Sony Factory Service refused to repair my 1991 top-of-the-line

CDP-X777ES
CD
player because they claim they have no parts anymore, this despite the

fact
that over the phone they had assured me that they did indeed have parts

for
the CD Player and based on that I had sent it to their San Diego,
California, Service Center. The problem is that the CD Player refuses

to
recognize a few new CDs that are playable on all other CD Players. It

plays
about 300 other CDs without any problems.

Hence I am wondering if anyone might know of a very "reputable" and
"reliable" repair service that would be willing to help me? I do not

care
where it might be within the USA.

Thanks in advance for your possible recommendations.







  #29   Report Post  
Mark D. Zacharias
 
Posts: n/a
Default Sony Repair Suggestions


Open the machine and follow the ribbon cable from the laser pick up

assembly
to the PCB where it plugs in.

At this location on the PCB you will see one or two small screws which are
variable resistors.....turn them until your current discs play


This is _really_ bad advice. The laser pickup can easily be ruined, and it
may not even be your problem. Any decent repair shop who is familiar with
Sony products ought to be able to fix this. As for replacing it instead,
this is a high-end model. No way a cheapie replacement is as good.

Mark Z.

--
Please reply only to Group. I regret this is necessary. Viruses and spam
have rendered my regular e-mail address useless.


"Lazarus" wrote in message
...
If you change the machine to play the current discs your 300 old ones will
no longer play.

CDS are crap nowadays and are not as thick as they used to be.

If you want to play the current cds and are willing to take the chance

that
it wont play your old cds you can adjust the focus of the laser yourself.

Open the machine and follow the ribbon cable from the laser pick up

assembly
to the PCB where it plugs in.

At this location on the PCB you will see one or two small screws which are
variable resistors.....turn them until your current discs play

But be warned you may now have problems with your older discs!

Sony and others will not admit it but thats why they refused to fix
it....what you ask is basically very very difficult to do on an older
machine

Anything older than 12 months these days is "old"


"Peter" wrote in message
nk.net...
Sony Factory Service refused to repair my 1991 top-of-the-line

CDP-X777ES
CD
player because they claim they have no parts anymore, this despite the

fact
that over the phone they had assured me that they did indeed have parts

for
the CD Player and based on that I had sent it to their San Diego,
California, Service Center. The problem is that the CD Player refuses

to
recognize a few new CDs that are playable on all other CD Players. It

plays
about 300 other CDs without any problems.

Hence I am wondering if anyone might know of a very "reputable" and
"reliable" repair service that would be willing to help me? I do not

care
where it might be within the USA.

Thanks in advance for your possible recommendations.







  #30   Report Post  
Scott Dorsey
 
Posts: n/a
Default Sony Repair Suggestions

In article et,
Peter wrote:
Sony Factory Service refused to repair my 1991 top-of-the-line CDP-X777ES CD
player because they claim they have no parts anymore, this despite the fact
that over the phone they had assured me that they did indeed have parts for
the CD Player and based on that I had sent it to their San Diego,
California, Service Center. The problem is that the CD Player refuses to
recognize a few new CDs that are playable on all other CD Players. It plays
about 300 other CDs without any problems.


Sony is that way.

Hence I am wondering if anyone might know of a very "reputable" and
"reliable" repair service that would be willing to help me? I do not care
where it might be within the USA.


Take it to your local TV repair shop and ask for a cleaning and lubrication
job. If it hasn't been done for a couple of years, you'll find that fixes
a lot of your problems.

If the problem is actually that it does not play copy-protected CDs, your
only recourse is to take them back to the store and demand a refund. Those
will not play on a large number of older machines and quite a few newer ones
too.
--scott

--
"C'est un Nagra. C'est suisse, et tres, tres precis."


  #31   Report Post  
Scott Dorsey
 
Posts: n/a
Default Sony Repair Suggestions

In article et,
Peter wrote:
Sony Factory Service refused to repair my 1991 top-of-the-line CDP-X777ES CD
player because they claim they have no parts anymore, this despite the fact
that over the phone they had assured me that they did indeed have parts for
the CD Player and based on that I had sent it to their San Diego,
California, Service Center. The problem is that the CD Player refuses to
recognize a few new CDs that are playable on all other CD Players. It plays
about 300 other CDs without any problems.


Sony is that way.

Hence I am wondering if anyone might know of a very "reputable" and
"reliable" repair service that would be willing to help me? I do not care
where it might be within the USA.


Take it to your local TV repair shop and ask for a cleaning and lubrication
job. If it hasn't been done for a couple of years, you'll find that fixes
a lot of your problems.

If the problem is actually that it does not play copy-protected CDs, your
only recourse is to take them back to the store and demand a refund. Those
will not play on a large number of older machines and quite a few newer ones
too.
--scott

--
"C'est un Nagra. C'est suisse, et tres, tres precis."
  #32   Report Post  
Scott Dorsey
 
Posts: n/a
Default Sony Repair Suggestions

In article et,
Peter wrote:
Sony Factory Service refused to repair my 1991 top-of-the-line CDP-X777ES CD
player because they claim they have no parts anymore, this despite the fact
that over the phone they had assured me that they did indeed have parts for
the CD Player and based on that I had sent it to their San Diego,
California, Service Center. The problem is that the CD Player refuses to
recognize a few new CDs that are playable on all other CD Players. It plays
about 300 other CDs without any problems.


Sony is that way.

Hence I am wondering if anyone might know of a very "reputable" and
"reliable" repair service that would be willing to help me? I do not care
where it might be within the USA.


Take it to your local TV repair shop and ask for a cleaning and lubrication
job. If it hasn't been done for a couple of years, you'll find that fixes
a lot of your problems.

If the problem is actually that it does not play copy-protected CDs, your
only recourse is to take them back to the store and demand a refund. Those
will not play on a large number of older machines and quite a few newer ones
too.
--scott

--
"C'est un Nagra. C'est suisse, et tres, tres precis."
  #33   Report Post  
Scott Dorsey
 
Posts: n/a
Default Sony Repair Suggestions

In article et,
Peter wrote:
Sony Factory Service refused to repair my 1991 top-of-the-line CDP-X777ES CD
player because they claim they have no parts anymore, this despite the fact
that over the phone they had assured me that they did indeed have parts for
the CD Player and based on that I had sent it to their San Diego,
California, Service Center. The problem is that the CD Player refuses to
recognize a few new CDs that are playable on all other CD Players. It plays
about 300 other CDs without any problems.


Sony is that way.

Hence I am wondering if anyone might know of a very "reputable" and
"reliable" repair service that would be willing to help me? I do not care
where it might be within the USA.


Take it to your local TV repair shop and ask for a cleaning and lubrication
job. If it hasn't been done for a couple of years, you'll find that fixes
a lot of your problems.

If the problem is actually that it does not play copy-protected CDs, your
only recourse is to take them back to the store and demand a refund. Those
will not play on a large number of older machines and quite a few newer ones
too.
--scott

--
"C'est un Nagra. C'est suisse, et tres, tres precis."
  #34   Report Post  
Scott Dorsey
 
Posts: n/a
Default Sony Repair Suggestions

Geoff Wood -nospam wrote:

My guess is that you were talking to somebody non-technical, who was put on
the spot and decided to take the easy way 'out'.


Is there someone technical at Sony service? If so, I've never met them.
Certainly the guys doing the actual work don't seem to know anything beyond
swapping boards until the problem goes away.
--scot
--
"C'est un Nagra. C'est suisse, et tres, tres precis."
  #35   Report Post  
Scott Dorsey
 
Posts: n/a
Default Sony Repair Suggestions

Geoff Wood -nospam wrote:

My guess is that you were talking to somebody non-technical, who was put on
the spot and decided to take the easy way 'out'.


Is there someone technical at Sony service? If so, I've never met them.
Certainly the guys doing the actual work don't seem to know anything beyond
swapping boards until the problem goes away.
--scot
--
"C'est un Nagra. C'est suisse, et tres, tres precis."


  #36   Report Post  
Scott Dorsey
 
Posts: n/a
Default Sony Repair Suggestions

Geoff Wood -nospam wrote:

My guess is that you were talking to somebody non-technical, who was put on
the spot and decided to take the easy way 'out'.


Is there someone technical at Sony service? If so, I've never met them.
Certainly the guys doing the actual work don't seem to know anything beyond
swapping boards until the problem goes away.
--scot
--
"C'est un Nagra. C'est suisse, et tres, tres precis."
  #37   Report Post  
Scott Dorsey
 
Posts: n/a
Default Sony Repair Suggestions

Geoff Wood -nospam wrote:

My guess is that you were talking to somebody non-technical, who was put on
the spot and decided to take the easy way 'out'.


Is there someone technical at Sony service? If so, I've never met them.
Certainly the guys doing the actual work don't seem to know anything beyond
swapping boards until the problem goes away.
--scot
--
"C'est un Nagra. C'est suisse, et tres, tres precis."
  #38   Report Post  
Scott Dorsey
 
Posts: n/a
Default Sony Repair Suggestions

Lazarus wrote:

At this location on the PCB you will see one or two small screws which are
variable resistors.....turn them until your current discs play

But be warned you may now have problems with your older discs!


No. This is a very bad idea.
There is an actual procedure in the service manual for doing an alignment.
It's not all that hard, and all you need is a reference disc and a scope.
--scott

--
"C'est un Nagra. C'est suisse, et tres, tres precis."
  #39   Report Post  
Scott Dorsey
 
Posts: n/a
Default Sony Repair Suggestions

Lazarus wrote:

At this location on the PCB you will see one or two small screws which are
variable resistors.....turn them until your current discs play

But be warned you may now have problems with your older discs!


No. This is a very bad idea.
There is an actual procedure in the service manual for doing an alignment.
It's not all that hard, and all you need is a reference disc and a scope.
--scott

--
"C'est un Nagra. C'est suisse, et tres, tres precis."
  #40   Report Post  
Scott Dorsey
 
Posts: n/a
Default Sony Repair Suggestions

Lazarus wrote:

At this location on the PCB you will see one or two small screws which are
variable resistors.....turn them until your current discs play

But be warned you may now have problems with your older discs!


No. This is a very bad idea.
There is an actual procedure in the service manual for doing an alignment.
It's not all that hard, and all you need is a reference disc and a scope.
--scott

--
"C'est un Nagra. C'est suisse, et tres, tres precis."


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