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About 18 months ago I bought a Dizengoff D4 Mic Pre from The Gear Orphanage.. It buzzed intermittantly. Within 1 week I sent and email to Gear Orphanage where I stated the problem and thought it should go back to them. I called them and they said that they did not have a replacement unit but I should deal with Matt at Dizengoof directly to get it repaired. Basically, the Gear Orphanage was being lazy and hoping to avoid shipping costs.

I sent it Dizengoff and he could not reproduce the buzz so he returned it to me. The buzz came back shortly afterwards. I recorded the buzz and sent an email to Dizengoff and they said they knew exactly what that was and to return it again for repair..at a shipping cost of $32.00 to me.

Weeks go by and I hear nothing. I try to contact Dizengoff and find they are out of business. I call the Gear Orphange and say that I can't get my unit back....I want a refund or replacement. Their 1st response was, "you should have told us about it within a month of buying it" . I send them the a copy of the email that I sent a week after buying it saying that they should take it back. Now they are saying that because I dealt with Dizengoff directly that they have no responsibility for the unit anymore. The Gear Orphanage told me to deal directly with Dizengoff! I am out $732.00!!!! I never dealt with an audio company that wasn't 100% about customer service.

Deal with Gear Orphanage at you own risk!!!!!!!