[Trevor]

On 30/04/2019 9:44 am, geoff wrote:
On 30/04/2019 8:05 AM, Bill wrote:
In message , Bill
writes

He is, as I said, primarily a music journalist, writing mainly and
often humorously about musicians and jazz.

OT, but maybe it will amuse someone.

Had a panic call a few minutes ago. He was writing an article using
Word on the iMac, had gone to try printing and for some reason it
failed, so he put the part-written tome onto a usb HD.
Booted up the big PC, which popped up an invitation to install
"OneDrive" and never lose any work again. He ran onedrive.exe, then
decided he didn't want it and might have to pay, so cancelled out.
He then uploaded his writings onto the PC, finished the article, shut
the machine down and went for a rest.

This evening he booted the PC and to his horror all his emails and
settings had disappeared along with his new article.

This was where he rang me.

A quick connect to him and poke around, and it looked as if he was
logged in as someone else. A further poke around in Windows 10 and
eventually we found where to make the user accounts visible ( this
seems to have changed recently). It then became apparent that he was
logged in as Hisname(2) instead of Hisname. Restarted and all came good.

He swears that the only thing he did apart from typing was to run
Onedrive.exe. It remains a mystery to both of us how this created a
second user (now deleted).

As someone else said, "Oh for a stable OS".


Bet you it was something he did (hint - he needed to call you to fix),
and not the OS or OneDrive app.


Yeah, wish I had a dollar for everyone who "swore the only thing they
did......" but simply forgot what they had really done to cause the
problem. :-)