Geoff Wood -nospam wrote:

My guess is that you were talking to somebody non-technical, who was put on
the spot and decided to take the easy way 'out'.

Is there someone technical at Sony service? If so, I've never met them.
Certainly the guys doing the actual work don't seem to know anything beyond
swapping boards until the problem goes away.
--scot
--
"C'est un Nagra. C'est suisse, et tres, tres precis."