[Chuck[_10_]]

On Mon, 29 Jul 2013 11:29:11 -0700, (hank alrich)
wrote:

Mike Rivers wrote:

On 7/29/2013 10:40 AM, wrote:

And when I posted the problem on Behriner users forum another guy
reported EXACTLY THE SAME PROBLEM! The unit I bought brand new just ran
out of warranty, so I am stuck with 2 lemmons from Behringer.

You got a response (two, actually) from a customer support person at
Behringer. They want your unit (or units) to study the problem. Don't
worry about them being just out of warranty. Get them into the hands of
the people who can help. They aren't doing you any good, and we sure
can't help you.

If you didn't get a useful reply from try again.
Point them to the forum thread and ask where and how to ship your units
off to get the suspicious board replaced. Don't tell them they have a
design problem. There may be a manufacturing engineering problem that
causes the intermittent behavior, and the best way they can fix that is
to study known defective units.

Don't waste your time bitching here, do something pro-active to help
yourself and other users of Behringer products that share the same
effects circuit board.

What Mike said. Keep in mind that one's behavior may generate a positive
or negative response from those capable of offering assistance. A good
attitude and restraint in thinking one is qualified to assess the root
of a problem can go a long way in the direction of satisfactory
resolution.

All Behringer kit is not created alike. Years ago Behringer replaced a
couple of DEQ2496's I'd installed in a dance studio, which failed just
out of warranty. The replacement units are still working, as are the
others that were installed. This is roughly six years of 12 to 16 hour
days, 360+ days a year.

A wide variety of causes may underlie this type of repeated failure. The
Great Capacitor Formula Robbery comes to mind, a situation that affected
electronics of very many types from lots of manufacturers, for a long
time.

Diagnosis is unlikely if one does not have the failed examples to
examine. Short of that it's guesswork, and welcome to the innernut.


There was one Behringer unit from the bad electrolyte days that I
looked at that had over 50 bad electrolytics. It went into the trash.