[Geoff]

Joe Sterling wrote:

On the other hand, when the pin on the rca cable for my 2-year-old
Bose headphones got bent (by me), I walked into a nearby Bose store
and they just gave me a free replacement cable. With a big smile.
No questions asked. Bose makes their customers feel appreciated and
valued.


When charging $100 for a $5 driver, they can afford to give away an
occasional cable.

geoff