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Leggs
August 15th 03, 07:22 PM
How do they do ANY customer support?

Ansermetniac
August 16th 03, 09:01 PM
What makes you think they have customer support. They make a 600w dual mono
block pair for 40 grand that fries the circuit boards when a tube fails. And
they say if they put protection circuits it would affect the sound.

There are plenty of other amps you can get for less than that that are
designed by people with brains

Abbedd


"Leggs" > wrote in message
om...
> How do they do ANY customer support?

Hans
August 17th 03, 07:29 AM
Ansermetniac wrote:
> What makes you think they have customer support. They make a 600w
> dual mono block pair for 40 grand that fries the circuit boards when
> a tube fails. And they say if they put protection circuits it would
> affect the sound.
>
> There are plenty of other amps you can get for less than that that are
> designed by people with brains
>

Furthermore, all the original component type numbers has been removed,
preventing anyone beside ARC to replace burn-out items. It must be heaven to
own that kind of equipment when something goes wrong. :-)

Don't worry, the Chinese high-end products will eventually solve the
problem. ARC can't compete with them and has to revalue their product line
and prices to survive.

/ Hans